There was a little problem with our reservation, however customer service was not helpful at all to solve it. They repeat same sentence over and over again regardless what you are trying to explain or seek for the solution. I have tried many times to communicate with the staff in the hotel including customer service manager but no help. Either they don't want to understand you or their english is very poor. We paid close to $300 per night, the rooms are smaller then 10x10. The bed is not very confurtable. You can not expect 4 or 5 star hotel confort in this hotel however with the price we paid, it suppose to be. The hotel itself has almost no facility. The restaurant they claim belong to hotel actually belong to a different owner, not part of the hotel. Only advantage this hotel offers is being close to HKTDC show. It is in walking distance, other then I was not impressed with this hotel. I am a frequent traveler to HK and it was my first time staying here and would not recommend it at all. You can do better with this price range in a different hotel.
- Official Description (provided by the hotel):
- Novotel Century Hong Kong hotel is located in the Heart of the bustling Wanchai district- ideal for both Business trips and vacations- just a 8 min walk from Hong Kong Convention and Exhibition Center; subway station (MTR); Wan Chai Star Ferry and a 10 min walk to Causeway Bay key shopping areas.Renovated in 2010, the hotel offers 510 elegant rooms and modern facilities including- 2 restaurants, bar, gym, swimming pool, spa, meeting facilities and executive lounge.Wi-Fi is available in the rooms and complimentary in the lobby, all restaurants and the executive lounge. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Century Hong Kong Hotel Hong Kong
- Accor Hong Kong
- Novotel Hong Kong
- Hong Kong Novotel