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“Novotel Wan Chai”

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Novotel Century Hong Kong
Ranked #114 of 718 Hotels in Hong Kong
Birmingham, United Kingdom
Level Contributor
125 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Novotel Wan Chai”
Reviewed October 18, 2011

Great position close to some good bars and restaurants and well located for the MTR

Price is on the higher end, but cheaper than many hotels of what is claimed to be a simialr standard. Location is excellent.

Had Exec lounge access included and this is good value and the staff are VERY helpful.

Overall very positive

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gman558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,965 reviews from our community

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Auckland
Level Contributor
3 reviews
Reviewed October 13, 2011

The staff went ou of their way to help with dirrections to places. They provided me with a place to change when I was caught in the rain even though I had checked out.. [---]

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nzpixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 12, 2011

Having chosen your hotel for it's pool, we were extremely annoyed that it was closed for the duration of our stay. We know 2 glass lights broke and fell into the pool, but that is no excuse to not have had the pool cleaned within 2 days. We have previously stayed at the Newton and we will be staying there in future. Your rooms were extremely small and had little space for storing clothes.As an 8 year member of Accor we were extremely disappointed for our grandson who wanted to swim after a hot day sightseeing.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NCHKGR, Guest Relations Manager at Novotel Century Hong Kong, responded to this review, October 19, 2011
Dear Valued Guest,

Thank you for taking the time to share your experience at the Novotel Hong Kong Century. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vanessa HO
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 12, 2011

this is a good hotel, clean and the bed and bath room amenities are good as expected from Accor group hotels. unfortunately the executive floor can do better with their food and wine selection. it is very nicely set up and is a relaxing place to rest up a bit but selection is too limited. i was there the whole 5 days and 4 nights and had the same thing for breakfast...did not even bother with cocktails...location can be a bit of a problem too as too a bit of walk to the MTR station...close to the tram tho but this is not as good as MTR subway

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank warren t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oberon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2011

We stayed here for 3 nights last week and the staff could not do enough to help us. The rooms were clean and a relatively good size. The breakfast was a little pricey however there was plenty of delicious food to choose from. The hotel is a five minute walk from the ferry to Kowloon and five minutes from the MRT. The staff were absolutely wonderful - no matter what we asked they assisted us in a pleasant and friendly manner. The hotel restaurants have wi-fi (it would be a plus if this was available in the rooms). After we checked out the hotel stored our bags and then allowed us to use the gym showers before we left for the airport. I would certainly stay here again.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Century Hong Kong

Property: Novotel Century Hong Kong
Address: No.238 Jaffe Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#81 Romantic Hotel in Hong Kong
#83 Business Hotel in Hong Kong
#90 Family Hotel in Hong Kong
#96 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Century Hong Kong 4*
Number of rooms: 510
Official Description (provided by the hotel):
Novotel Century Hong Kong hotel is located in the Heart of the bustling Wanchai district- ideal for both Business trips and vacations- just a 8 min walk from Hong Kong Convention and Exhibition Center; subway station (MTR); Wan Chai Star Ferry and a 10 min walk to Causeway Bay key shopping areas.Renovated in 2010, the hotel offers 510 elegant rooms and modern facilities including- 2 restaurants, bar, gym, swimming pool, spa, meeting facilities and executive lounge.Wi-Fi is available in the rooms and complimentary in the lobby, all restaurants and the executive lounge. ... more   less 
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Also Known As:
Novotel Century Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong
Hong Kong Novotel

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