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“Nice view and location” 4 of 5 bubbles
Review of Ibis Hong Kong North Point

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Ibis Hong Kong North Point
Ranked #156 of 713 Hotels in Hong Kong
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2,495 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (311)
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Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

A budget hotel that's very convenient to move around Hong Kong. Although a bit far from the airport, the price compensates for that. The public transport, including a ferry ride to Kowloon, is very close to the hotel making it easy to move around. The shops nearby also lend something to do when you have free time.
Traveling from the hotel to airport is very easy because the bus terminal is right in front of the hotel.
Don't forget to get your Octopus card because it makes moving around a breeze.
The hotel itself is clean and comfortable although the rooms are compact like most hotel rooms in Hong Kong. However, if you have a harbor view, the room does not feel claustrophobic.
If I return to Hong Kong, I would be happy to stay in this hotel again.

Room Tip: Get the room with a view of the harbor.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 739318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, General Manager at Ibis Hong Kong North Point, responded to this review, September 5, 2013
Dear TripAdvisor Member,
Thank you very much for taking the time to post your review. It is great to read that you enjoyed your stay and appreciated our location, you are right, it is actually very easy to discover the city from here. We are looking forward to welcome you back!
Kind regards,
Adam Hipp
General Manager
ibis North Point Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

It is just next to MTR station and within easy 5 minutes walk to shops and supermarkets where you can do all your shopping. Furthermore, the airport bus is just opposite so it is so easy to travel between airport and this hotel. The WiFi is free and good signal. While the room is a bit small - standard in HK - but overall all facilities are available. The only improvement is the time to wait for the lift to arrive during the morning 'peak hour' and the occasion BANG shut of doors from other rooms at night and early morning.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OzOzDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, General Manager at Ibis Hong Kong North Point, responded to this review, September 3, 2013
Dear TripAdvisor Member,
Thank you very much for your kind review, it is a pleasure to read that you enjoyed our location. It is indeed very easy to discover Hong Kong from here due to several public transportation options.
At the same time I am sorry about the lifts and the doors, please note that we are working on to improve the door closing solutions.
Many thanks again and we are looking forward to welcome you back.
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

Nothing beat the location it’s about 200m away on your right from the MTR Exit A . Airport bus terminal across the street in front of the hotel.
Local market along the stretch of road behind the hotel selling all kinds of stuffs from perishable goods to daily necessities (like clothing, bags, shoes etc)open until late evening. Many illegal handcarts hawkers can be seen, It’s a interesting place to visit . Many eatries and bakery shops around this area, almost every few street you can find Wellcome supermarket. Nike Factory Store and few others along Wharf Road.

Fast check in, got my room card in less than 3 mins. I booked for 2 nights on single room(harbor view), was delighted hotel upgraded me to a double room.

Tiny clean room, comfortable bed, clean bedding, and fresh towel. No free bottle of drinking water provided in the room. Strong wifi. Overall satisfied and enjoy staying here, will definitely return again on my next trip.

Room Tip: Pay little more for harbor view.
See more room tips
  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JeremySIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, September 1, 2013
Dear TripAdvisor Member,
Thank you very much for taking the time to post your comments on your stay in our hotel. Your kind review is greatly appreciated and please be assured that it will gladly be shared with the hotel's team. We are looking forward to welcome you back!
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indonesia
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 29, 2013 via mobile

It was a small room with a small size bed.. only 120x180 for double bed room. Sigh.. I think it was a single bed not double bed. Overall the room is clean n tidy also the male staffs were very friendly and helpful. The wifi is fast but limited user. Bottom line, we love to stay here because the hotel is near to MTR and have many restaurant along the road.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Fiona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, September 1, 2013
Dear TripAdvisor Member,
Thank you very much for your kind comments, it is really nice to read that you were happy with your stay and with our location. It is indeed very convenient to discover Hong Kong from here.
We are very much looking forward to welcome you back!
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 28, 2013

I was very disappointed with my stay at Ibis Hong Kong North Point - so much so that I had to cut short my stay there and move to a different hotel after two nights (an inconvenient process).

This was owing to the frankly ridiculous decision by the Ibis management to choose doors which BANG shut incredibly loudly. Hence every time someone on my corridor entered their room the door would bang and wake me up. This wrecked my sleep and ruined my HK trip. All the management need to do is install something on the doors which would make them bang less loudly. The walls were also extremely thin and I could hear conversations next door / above me.

Other cons: tatty décor, room not entirely clean (smears and flecks of unidentified matter on walls), sheets with holes in that didn't cover duvet properly, a loo which was almost impossible to flush and a generally strange smell coming from the bathroom.

To be fair on the plus side: the staff were friendly, the actual sheets / towels were clean and the bed was comfortable.

What I find most irritating above all is that after being forced out mid-stay by sleep deprivation, I have not been granted any type of refund whatsoever because I booked through a travel agent. I believe it is fair for no refund to be granted if the guest decides to leave early to e.g. catch an earlier flight, but when the quality of the guest's stay is so fundamentally ruined by the awful soundproofing then a lack of any refund (even partial) is sorely disappointing.

  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, August 29, 2013
Dear TripAdvisor Member,
Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience with the sound proofing and the loud doors ruined your stay with us; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Adam Hipp
General Manager
ibis North Point Hong Kong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

London
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

I've been a regular guest at this well-located hotel for the last three years and over half a dozen visits later, have yet to find any fault with the place. If you seek old world charm or new world glamour, or indeed acres of space, by all means move along to the hotels offering those at three or four times the price. Here, the emphasis is on courtesy, cleanliness and convenience faultlessly delivered in minimalist yet comfortable surroundings. They excel in the basics at a price impossible to beat within its range; the jaw-dropping harbour view alone worth ten times the bargain room rates.

Room Tip: Definitely worth paying the slight bit extra for a harbour view
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aga2011London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, August 29, 2013
Dear TripAdvisor Member,
Thank you very much for your kind review, it is really nice to read that you are very satisfied with our hotel and services. We are very much looking forward to welcome you back!
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Hong Kong North Point

Property: Ibis Hong Kong North Point
Address: No.138 Java Road, North Point, Hong Kong, China
Location: China > Hong Kong > North Point
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#10 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Hong Kong North Point 3*
Number of rooms: 275
Official Description (provided by the hotel):
Ibis Hong Kong North point is located in the heart of North Point area. All forms of transportation are easily accessible with the Mass Transit Railway next door, bus, tram and ferry stops nearby.Make yourself at home… Inviting, modern, spacious and comfortable, with a cosy bed and a functional bathroom. Your choice from our comfort standard room or breath taking Harborview room. Your room has everything that you need. ... more   less 
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Also Known As:
Ibis Century Hotel
Ibis Hong Kong North Point
Hong Kong Ibis

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