I was very disappointed with my stay at Ibis Hong Kong North Point - so much so that I had to cut short my stay there and move to a different hotel after two nights (an inconvenient process).
This was owing to the frankly ridiculous decision by the Ibis management to choose doors which BANG shut incredibly loudly. Hence every time someone on my corridor entered their room the door would bang and wake me up. This wrecked my sleep and ruined my HK trip. All the management need to do is install something on the doors which would make them bang less loudly. The walls were also extremely thin and I could hear conversations next door / above me.
Other cons: tatty décor, room not entirely clean (smears and flecks of unidentified matter on walls), sheets with holes in that didn't cover duvet properly, a loo which was almost impossible to flush and a generally strange smell coming from the bathroom.
To be fair on the plus side: the staff were friendly, the actual sheets / towels were clean and the bed was comfortable.
What I find most irritating above all is that after being forced out mid-stay by sleep deprivation, I have not been granted any type of refund whatsoever because I booked through a travel agent. I believe it is fair for no refund to be granted if the guest decides to leave early to e.g. catch an earlier flight, but when the quality of the guest's stay is so fundamentally ruined by the awful soundproofing then a lack of any refund (even partial) is sorely disappointing.
- Official Description (provided by the hotel):
- Ibis Hong Kong North point is located in the heart of North Point area. All forms of transportation are easily accessible with the Mass Transit Railway next door, bus, tram and ferry stops nearby.Make yourself at home… Inviting, modern, spacious and comfortable, with a cosy bed and a functional bathroom. Your choice from our comfort standard room or breath taking Harborview room. Your room has everything that you need. ... more less
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- Also Known As:
- Ibis Century Hotel
- Ibis Hong Kong North Point
- Hong Kong Ibis