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Ibis Hong Kong North Point
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Reviews (2,738)
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All reviewsjava roadharbour viewbudget hotelairport busmtr stationrooms are smallconvenient locationfree wifidouble roomlocation is excellenthigh floorcauseway bayexitwellcomekettleeateriesconvenience
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Reviewed May 13, 2013

Located right next to MTR, this will solve your nightmares getting around Hong Kong in a taxi, since the road is pretty much jammed all the time. Just one stop from Quarry Bay where all the multi-national companies are, you really can't ask for more.

For the low price, you get a wonderful view of the harbour, and speedy Internet via WIFI for free.

Can't say much more about their staff, all are well versed in English, Cantonese and Mandarin. For a budget hotel, their service level puts some of the bigger names to shame.

I will definitely recommend this hotel to any business traveler who do not need to put up a front by staying in one of those posh hotels.

Only downside is that the lifts are really slow, so give yourself 5 minutes to get up and down.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank AnfieldReds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded May 20, 2013

Dear TripAdvisor Member,
Thank you very much for taking the time to post your kind review on your stay at our ibis North Point hotel! I am very glad to read that we fulfilled the needs of a business traveler too! Indeed, we are very close to Quarry Bay which is a popular area for many companies and our hotel is just 40 meters away from the MTR, that makes it very easy to discover Hong Kong!
Again, your kind review is greatly appreciated and we trust we can welcome you back when next visiting Asia's World City!
Kind regards,
Adam Hipp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

Service staff are courteous & smart individuals.
Small room is expected for iBis level hotel.
Until you go to bed .... Then it gets bad.

Need only to add a thick mattress liner will solve this problem.
Pillows are just old. Needs replacing.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Mikeloberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded May 20, 2013

Dear TripAdvisor Member,
Thank you very much for your review! I am very sorry that your were not satisfied with our bed and pillows. Allow me please to encourage you to request for a mattress topper which are fully available at Housekeeping and I am sure that it will make your stay much more enjoyable.
Thank you very much and best regards,
Adam Hipp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

Booked this place as its close to the office. Clean, small rooms.

My stay was marred by being on a floor with a tour group. Some of whom were very noisy and smoked in the hallways which then filtered into the room. I was treated to a 5.30 am wake up call as they assumed I was with the group. The lifted took for ever to come and often passed my floor directly without stopping as they were already full.

The beds are super hard and the pillows very thin. Its Almost like sleeping on the ground.

If you are just needing somewhere to sleep -My advice is stay but book a non smoking room on a high floor.

Room Tip: Stay on a high floor and non smoking room
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Travellerj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded May 20, 2013

Dear TripAdvisor Member,
Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience with your room assignment and the with the lifts did not meet your expectations; please allow me to express my sincerest apologies, and we will make improvement upon your kindly comments.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards,
Adam Hipp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

The room is clean and comfortable. Very near to North Point MTR. Awesome view as the room faces a ferry pier. There is WiFi provided in the room. The room has most of the basic amenities - hair dryer, bedroom slippers, small fridge. The only setback is that the TV does not come with any free movie channels.

Room Tip: The higher floors are smoking rooms.
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IsaBella_Hoopla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded May 20, 2013

Dear TripAdvisor Member,
Thank you very much for your kind comments, as we strive to provide value for money your review is greatly appreciated and will be gladly shared with my colleagues. We are looking forward to welcome you back!
Kind regards,
Adam Hipp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

Just check out of the hotel this morning and again this was a great - simple stay. Ibis North point location is great, close thte MTR entrance of North Point; easy to pick up a taxi and lot of food options around. Check in was efficient, got the room straight away and been upgrade to the harbour view. Small but confortable with a good layout. Had breakfast one day and it was fine. All good and will come back.

Room Tip: Harbour view... great.
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Astrid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded May 20, 2013

Dear TripAdvisor Member,
Thank you very much for posting your review, I am very happy to read that you enjoyed your days in our ibis North Point Hong Kong! We are very much looking forward to welcome you back when next visiting Hong Kong!
Best regards,
Adam Hipp
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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