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Ibis Hong Kong North Point
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Reviews (2,737)
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Reviewed April 18, 2013

I booked for a room with a view of the HK seaside view but was given a room with a dingy view of the building backside instead. Room may be ok for single traveller for sleeping only, but not for relaxing or freshing up. Definitely not going to choose this hotel on next trip... :(

  • Stayed: April 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Koji_Kaiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded April 21, 2013

Dear TripAdvisor Member,
Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience with your room did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Adam Hipp
General Manager
ibis North Point Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

OK, normaly I should give to this hotel rating "average", but I must see for its value in Hong Kong.
First , hotel´s close position to MRT and bus terminal in North Point is very suitable for average tourist. It is clean, quiet and with free wifi /now you get the password for all your stay there./ Tea and coffee making facilities are complimentary. Harbour view is nice in sunny days without fog.
Rooms are realy very small, no place for luggage, no shelves, no real cabinet. The rooms are mor taller, then wide. It is more or less only queen size bed with 50 cm space around it. Suitable only for sleeping, no for real stay there.
Breakfast is very basic, repeated all days. not nice for more then few days.
Four points in this case are for rooms price. It is realy good value for Hong Kong price level.

Room Tip: A11 Airport express bus - take return ticket from airport kiosk - it is only 65 HKD for two ways.
  • Stayed: March 2013, traveled as a couple
    • Value
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Thank Mispi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded April 17, 2013

Dear TripAdvisor Member,

Greetings from Hong Kong and many thanks for taking the time to tell us about your stay at ibis North Point! It is our best endeavor to provide value for money in a city where hotel room rates are sky high, therefore your feedback is greatly appreciated.

I took however a special note on your comment regarding the breakfast, your remarks will be forwarded to our restaurant manager for improvement.

Thank you very much again and we are all very much looking forward to welcome you back!
Best regards,
Adam Hipp
General Manager

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Reviewed April 16, 2013

Stayed here for a week when visiting Hong Kong, good location for the price if you want to stay on the island - only 13 mins away from central on the MTR. Rooms are very compact but have everything you need with a decent bathroom and a great view. Clean and modern throughout and a good restaurant onsite. Lots of convenience stores around and a brilliant little Chinese market on the street behind! Like others say, only 2 lifts does leave you waiting for a few minutes on occasions, no big problem. Overall, nothing spectacular but good value for money and would recommend.

  • Stayed: March 2013, traveled with friends
    • Value
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Thank tom490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded April 17, 2013

Dear TripAdvisor Member,

We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Adam Hipp
General Manager
ibis North Point Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

Pros: Convenient location (1 min walk to the subway), half of the hotel rooms have 100% harbour view (we were lucky we got one), very friendly and helpful staff, the room was clean (but no frills), free internet.

Cons: The rooms are REALLY small (imagine one car parking space), there is NO space to put your luggage at all, the bathroom is even smaller and desperately needs a revamp, the bed is the same as hospital beds (4 wheels on the legs).

Before I booked, I already knew the rooms were tiny in this hotel, but it really was much too small for us (2 people), and we are both not big people. I only chose it because I happened to be here during the Rugby Sevens weekend (the biggest sports event of the year in Hong Kong) and all hotels had doubled their prices. This was the cheapest hotel I could find within our budget that was also on Hong Kong Island.

This would be great for a single traveler who is small, don't have a big hotel budget, expect to be outside the hotel 95% of the time and only need a clean bed for 1-2 nights. If you don't meet this exact criteria, I would recommend finding another hotel with a little more room!

  • Stayed: March 2013, traveled as a couple
    • Value
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Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded April 17, 2013

Dear TripAdvisor Member,
Thank you very much for taking the time to tell us about your stay at our ibis North Point hotel. I was very happy to read that overall you were satisfied with the value we provide for the room rate that we charge. Please be assured that I will share your comments with the Team and we will do our best for our improvement wherever possible.
Thank you again and we are looking forward to welcome you back.
Kind regards,
Adam Hipp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

The location of this hotel is its best feature. Airport bus A11 ($40) drops you just opposite, and the MTR North Point station is about 1 minute's walk away. It's also quite easy to get a taxi on Java Road, and Kings Road with its trams is 2 minutes' walk. There's a good Wellcome supermarket nearby, plus various 7-11s, and a branch of the China Travel Service on Java Road which will sort out trains to Guangzhou and the like. The hotel also has a tour desk which sorted our visas to China in 2 days, plus got us a discount at Ocean Park.
The rooms are small, but we weren't visiting Hong Kong for a luxury hotel. Ours was a "superior harbour view room" which had a TV with English channels including Sky News, a kettle, a safe, a fridge, a wardrobe and a very small shower room. It cost about $900 a night on average. The staff were friendly, spoke clear English and fixed problems as and when, including bringing us extra pillows within 5 minutes of calling housekeeping, opening the safe which the previous occupants had left locked and writing the address of our friends' flat in Chinese for a taxi driver. It's not quite worth five stars because of the small rooms, but it's close, and it's an option which should be considered carefully because of the convenient location.

Room Tip: Harbour view rooms have infinitely better views, of course!
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Witsawagorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this reviewResponded April 12, 2013

Dear TripAdvisor Member,

We very much appreciate your comments regarding your stay at the ibis Hong Kong North Point. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Adam Hipp
General Manager
ibis North Point Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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