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“Sea-view room”

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Ibis Hong Kong North Point
Ranked #151 of 718 Hotels in Hong Kong
Hong Kong, China
Level 6 Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Sea-view room”
Reviewed March 23, 2013

Though it is not located in hot spots like causeway bay, the hotel is only a few minutes walk from the MTR station and is very convenient to shop around. There are plenty of local style restaurant in Java Rd also. The booking had been upgraded to sea-view room though there is no such type of room is available for booking via the web. Overall speaking, the experience is fine as we would not expect a large room in HK of this price range. The land piece just in front of the hotel will be sold via auction soon and that piece of land should record a historical high in unit price given that there is no more available land along the Victoria harbor. Enjoy this view when there is no blockage on the harbor and no construction in progress. Only one comment is that the room didn't have toothpaste refill and despite we called over the front desk for help, no one answer (may be there is no 24-hour room service)

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank bremen1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 25, 2013
Dear TripAdvisor Member,
Thank you very much for your review, I am glad to read that overall you enjoyed your days at our ibis North Point hotel. Allow me please to ensure you that the land in front of us has not even been auctioned yet, therefore the stunning view of Victoria Harbor can be enjoyed for a long time!
I am sorry about the toothpaste, please rest assured that your comment will be forwarded to our housekeeping manager for improvement.
Again, your comments are greatly appreciated and we are looking forward to welcome back to ibis North Point soon!
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Singapore, Singapore
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 20, 2013

the hotel is located in a residential/commercial district at Hong Kong Island. MTR station/ferry/bus terminal/open air market.eating place/shops are just next to the hotel. This is a not a tourist zone, so you have living of normal hongkongers.

The room is small, other are normal ibis standard. in-room wi-fi is free.

The shortcome is the 2 lift are slow. Do expect long waiting time at peak hours.

The the view is very good as my room is facing the harbour.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Maxman88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 25, 2013
Dear TripAdvisor Member,
Thank you very much for your review, I will be happy to share it with my Team. I am very sorry for the elevators, I will however encourage you to use the service lift at peak times when next staying with us. Again, many thanks for choosing us and I trust we can welcome you back very soon.
Best regards,
Adam Hipp
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 20, 2013

I book a double room, but room and bed is very small, slightly wider than a normal single bed. Only 2 pillows in room so have to rquestfor another 2 pillows. Location is convenient as near to MTR station and Tram station. Also plenty of food stall around hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank hwchew18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 25, 2013
Dear TripAdvisor Member,
Thank you very much for taking the time to post your comment, I was glad to read that you found our hotel Free and Easy. I am sorry however for the pillows, hope you were satisfied with the extra one.
I trust we can welcome you back really soon.
Best regards,
Adam Hipp
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed March 19, 2013

Stayed here one night over Chinese New Year. Have stayed in other Ibis hotels and you always know they will be clean which it was. The room was a bit small but had a lovely view of the Harbour. The hotel is also in North point so takes a little while to get over to Kowloon but easy enough on Metro or ferry. Taxi back from SoHo though only took 5 mins and was cheap. Would stay here again.

Room Tip: Ask for view
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank 322Mia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 19, 2013
Dear TripAdvisor Member,
Thank you very much for your kind comments, I was very happy to read that you enjoyed the view from your room. Indeed, it is very popular among our guests.
Thank you again and best regards,
Adam Hipp
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 17, 2013

Paid quite a bit for a Superior room with a harbour view. Stayed 3 nights and got a lovely view of the harbour from the 31st floor but the room was very small with a double bed,en-suite toilet & shower a small desk with 3 drawers and a small built-in wardrobe containing a small safe. The lift held 6 people without luggage and was very slow. Food was adequate but the same every breakfast. We had to vacate by 10 am and our flight wasn't until 1130 pm that night, so we asked about leaving our luggage at the hotel until later in the day but were told there were no facilities to keep luggage. We therefore decided just to get the airport bus early and asked for assistance to take our luggage across to the bus station but were told they didn't do this. Struggled to the airport bus in the pouring rain with 4 suitcases, then spent the next 12 hours at the airport. The only good points to this hotel were the close proximity of the bus station, the trams and North Point MTR station. Would not recommend this hotel, especially to elderly people.

Room Tip: If you use this hotel get a harbour view, the higher the better for less traffic noise.
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Walter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 19, 2013
Dear TripAdvisor Member,

Thank you for taking the time to tell us about your experience at the ibis Hong Kong North Point. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Adam Hipp
General Manager
ibis North Point Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 15, 2013

On arrival the staff treated me with courteous, friendly and efficient service.

The room was modestly sized (as is the norm in HK) but it was clean and well appointed with a panoramic view of the bustling harbour.

The buffet breakfast was fairly priced with a selection of food to satisfy most
diets.

The hotel location is adjacent to the North Point MTR station which makes for easy access to anywhere downtown.

There are two computers near the front desk for the exclusive use of hotel guests.

I frequently travel through Hong Kong and since I found out about the North Point Ibis it has been my hotel of choice. In my opinion it is by far the best value for a reasonable price.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Arthur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 19, 2013
Dear TripAdvisor Member,
Greetings from Hong Kong and many thanks for your comments. I am glad to read that you enjoyed your days at our ibis North Point hotel, please rest assured that your kind review will gladly be shared with my Team.
We are all looking forward to welcome you back to ibis North Point!
Best regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013

I got a very good deal for a room with a harbor view. I got a room mid-way up. The view is fantastic as there is only a bus yard and a expressway between the hotel and the ferry to Kowloon (not TST). You can see the boats departing. GET A HARBOR VIEW ROOM!
The room was pleasantly larger than I expected, with a single bed. For the price, this room size is perfectly acceptable for 1 person. There was no alcove to store luggage. Your best bet is to store it under the desk, so you can't have more than a few pieces of luggage. There was a locked door leading to the adjacent room. A snoring noise from next door can come through the gaps in the door; otherwise I found the location and the floor to be quiet at night.
The air con seemed to be stuck at cool to cold - great for a hong kong summer, but it rained and was definitely chilly while I was there.
The en-suite bathroom was not as small as I had feared. You do NOT step from the shower into a toilet bowl. The bathroom may be too small for a wheelchair user, and despite the shower area being lower than the rest of the bathroom, water will splash onto the bathroom floor - USE CAUTION, IT CAN BE SLIPPERY!
There was a wi-fi upgrade going on during my stay. According to my wi-fi settings, signal strength was excellent in my room, but the bandwidth was probably not large enough for all the users. I continually timed-out and gave up and used either of the two desktops in the reception area - no Firefox, only Chrome and IE. The slow wi-fi was my only disappointment with this hotel. The 2 elevators can be slow - I followed others advice and used the service elevator. Staff is supportive - answering your questions, but not chatty friendly. There is no self service laundry, and there was no microwave - so I couldn't make popcorn. There is coffee/tea maker in the room. There is a restaurant on floor 2, though its not a traditional Cantonese restaurant. 7-11 is just down the road on Java, and another one is around the corner. There is a small Wellcome grocery store around the corner, and a larger Wellcome "SuperStore" a few blocks away on King's Road. At this store, after normal business day hours, deli like hot items are sold at up to 20% discount. Offerings include fried rice, slices of smoked and barbeque meats, and sushi.
The MTR station is very close. There is an exit (A1) which takes you to no more than 1/2 block from the hotel entrance. If you look at Google Street View for 138 Java Road (hotel location), and you scan right, you will see the entrance/exit for A1 to the MTR station - there is a MTR logo above the entrance - you could easily walk by!. You will be covered from the elements, but will need to walk up some stairs. IT will take a few minutes from Java Road through the corridor to the fare gates. Two blocks down is King's Road. There are buses to Central and, in the opposite direction to Unv. of Hong Kong. The fabled trams are also on King's Road. The area is noisy/ busy - mostly local people, but not tourist congested like TST. You can take the airbus A11 to/from the airport to the hotel area. Taking the MTR to TST will require a ride to Central, then a longish walk through the station to the connecting train which goes under the Harbor. Alternative is a bus that goes through the Cross Harbor Tunnel and up Nathan Road - but NOT during rush hour! I would recommend this hotel, but realizing that it is NOT located in TST or near Nathan Road. Central or Lan Kwai Fung are not close, but the shopping area of Causeway Bay is via MTR.
You activate the lights and air-con by sticking your room access card in a little holder on the wall by the entrance.

Room Tip: Get a room with a harbor view! If you are learning Chinese, request the morning Chinese newspaper as...
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ozzieinsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_INP, Manager at Ibis Hong Kong North Point, responded to this review, March 19, 2013
Dear TripAdvisor Member,
Thank you very much for taking the time to post your thorough review, I am sure that the TripAdvisor Community will find it extremely useful as I did. Please be assured that your remark concerning the bathroom floor is well noted and we have introduced dedicated bath maths in each guest rooms.
Again, thank you very much for your kind comments and we are looking forward to welcome you back to ibis North Point.
Kind regards,
Adam Hipp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Hong Kong North Point

Property: Ibis Hong Kong North Point
Address: No.138 Java Road, North Point, Hong Kong, China
Phone Number:
Location: China > Hong Kong > North Point
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#17 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Hong Kong North Point 3*
Number of rooms: 275
Official Description (provided by the hotel):
Ibis Hong Kong North point is located in the heart of North Point area. All forms of transportation are easily accessible with the Mass Transit Railway next door, bus, tram and ferry stops nearby.Make yourself at home… Inviting, modern, spacious and comfortable, with a cosy bed and a functional bathroom. Your choice from our comfort standard room or breath taking Harborview room. Your room has everything that you need. ... more   less 
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Also Known As:
Ibis Century Hotel
Ibis Hong Kong North Point
Hong Kong Ibis

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