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Reviewed September 6, 2012

Overall, we had a pleasant stay here. Best thing is the location, very convenient for sightseeing/shopping. We just walked to/from the malls, to/from the night market at Temple Street, as well as to the China Ferry Terminal (where we took the ferry to Macau after checkout). Also near Tsim Sha Tsui MTR station. Efficient check-in and check-out, perhaps because my husband is a Priority Club member.

We only had one issue during our stay. We found a cut toenail on the carpet! I was walking barefoot and stepped on it. it's quite big & sharp, a cut big toe toenail. It seemed the carpet wasn't vacuumed well. We informed management, and hopefully housekeeping staff would take more care and effort in cleaning the rooms.

  • Stayed: August 2012, traveled as a couple
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Thank RezC_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 10, 2012

Dear RezC_12,

Thank you for staying with us and for your loyalty as a Priority Club member. We are delighted to hear that you had an enjoyable stay.

We apologize for the toenail you found in the room and thank you for informing us about the incident, as it is a primary goal for us to provide a fresh and clean room for each guest. We will ensure our Housekeeping team do pay more attention in covering all areas of room cleanliness, as this is our number one priority!

We hope you return soon and we look forward to serving you again.

Best Regards,
Holiday Inn Golden Mile

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

I stay at this Hotel every time I come to Hong Kong on business -about every six weeks. Great central location but the rooms are so confortable. Being a Platinum member I get free breakfast and free wifi, Hotel is very well maintained and the staff are first class. Probably the best Holiday Inn I have ever stayed in worldwide.

  • Stayed: September 2012, traveled on business
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3  Thank KEVIN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 11, 2012

Dear stokeswest,

Thank you for your loyal support, we are honoured to have you stay with us all these years. And we appreciate your taking the time to write this review, we are delighted to hear everything is to your satisfaction.

We look forward to welcoming you back soon.

Best regards,
Holiday Inn Golden Mile

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Reviewed September 4, 2012

First of all this is not the average Holiday Inn we get to see in the US. Had it been in the US it would have been an Intercontinental Hotel. This can be compared to a Hilton property in New York. Good Service,Amazing location. The train subway is right accross the hotel and the boat dock is very near. There are good choice of hotels near by.The rooms are big and clean.

  • Stayed: August 2012, traveled as a couple
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1  Thank vicksBaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 10, 2012

Dear vicksBaba,

We are honoured by your compliments and comparisons. It is especially encouraging for us, as one of our visions is to provide 5-star services to our guests. Your kind words serve as an affirmation for us that we are going in the right direction, and they motivate us to keep working towards our goal.

Thank you for staying at the Holiday Inn Golden Mile and we look forward to seeing you again soon.

Best Regards,
Holiday Inn Golden Mile

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

I spent two weekends at the Golden Mile and found it to be very convenient for visiting Kowloon. Tsim Sha Sui Station on the MTR - which has got to be one of the best transportation systems in the world! Get an Octpus card from MTR and start traveling. The K11 Shopping Center is across Mody Road and has several restaurants, a grocery store and convenient shopping. A few blocks down and Hart Avenue has several good European pubs with a nice selection of draft beers.

The hotel is very good, nothing really outstanding about the rooms - they were clean and comfortable. The staff was very helpful and very prompt to help when I needed it. I skipped the breakfast as there are so many great restaurants near by - Agnes at K 11 has excellent western food at very reasonable prices - great coffee too!

Had one beer at Hari's - was okay but much better options elsewhere and the food at Hari's is very average...

Overall I would recomend the hotel if you are looking for a central location in Kowloon - the streets are busy at all hours of the day - but your in the middle of everything... Also it seemed as if every Friday and Saturday night the hotel had a wedding party - gets pretty crowded on the elevators at times.

  • Stayed: August 2012, traveled on business
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1  Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

What makes this place great is location. What makes it terrible is location. You're in the middle of everything in Kowloon but after all these years traveling to Hong Kong I think I'd rather be in Central (my opinion only). The hotel itself seems updated, the rooms are clean and quite a bit upscale for a Holiday Inn. It is about a 10-15 minute taxi ride from the airport express station (depending on traffic). Pool was ok, gym above average. Didn't sample the restaurants since there are so many in the area. Not a lot to say on this place but the bar did have a lot of nightlife if you are there for that kind of thing. Saw a lot of families here, might not be bad for that. Overall it's a good value in Hong Kong, but next time I'm staying on the island ....

  • Stayed: July 2012, traveled on business
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Thank 5GMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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