Maybe it's the number and variety of dishes (too many) or a lack of understanding of western foods and how they don't really go well with Thai dishes? I don't know. The meals LOOK great in the menu photos but the kitchen just doesn't deliver what the menu promises. We always wish this place was better but, after our last visit, it really will be our LAST visit. (We've tried IFC, TKO Popcorn Mall, Taikoo Shing AND Ocean Terminal and all are about the same. Such a bummer.)
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