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“A bad experience”
Review of La Piola - CLOSED

La Piola
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Reservations
Neighborhood: Central
Reviewed April 22, 2013

We ordered a drink after asking what was in the drink. The assistant manager told us it contained an apple liqueur. However when the drink came this was not the case. We then asked one of the other waiters to change the drink which he gladly did. After this we ordered a few more drinks. When the bill came they did not cancel the first drink. We explained our case to the assistant manager, he was extremely rude and instead of recognising his mistake and poor treatment, kept insisting that we pay for the wrong drink. After much arguing he finally waived the drink from the bill. This spoiled a perfectly good night, its sad to see a nice establishment with such poor treatment of customers. That being said, the location is great, drinks good, and food also good. Its a pity about the poor attitude of the assistant manager.

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1  Thank prakdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (196)
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72 - 76 of 196 reviews

Reviewed April 9, 2013

This is a REAL Italian restaurant, loved by Italian expats living in Hong Kong.
The first time I went there they had just opened and I am very proud to say I taught the bartender how to make a better spritz, which is the typical Venetian aperitif. It surely is costly for those coming from Veneto, but hey, this is Hong Kong, so many things are more expensive here compared to Europe! The best spritz in town (besides mine...).
I suggest you to take advantage of their "aperitivo Milano" style, from 6 to 8 p.m., so you can grab some delicious finger food along with your drink.
The restaurant is currently amongst my top 3 Italian restaurants in Hong Kong: the food is delicious, the staff is friendly and the owners do care about customers and their opinions, both in the good and in the bad, which is quite rare amongst restaurant owners in Hong Kong.
Strongly suggestion for "agnolotti del plin", to die for!

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1  Thank Diabolik77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

I am very fortunate to be taken here by my client in Hong Kong on a regular basis. We are always welcomed personally and start the evening with a drink at the roadside bar, taking in the"sights" that pass by of an evening. Great service and a fine Spritz to get the evening going. Upstairs is an open kitchen that sources/serves the finest ingredients and my mouth waters now at the thought of the veal with tuna platter that the whole group seems to opt for each time we visit. Equally suitable for romance, business, or friends sharing fine dishes prepared by a talented and passionate Italian chef this is a real treat. The service is superb and there is so much choice I would recommend visiting purely to escape the palate numbing cuisine that many serve - even to a high standard - to experience some delicious simple flavours and fresh ingredients. WHilst not cheap the overall package is great and for Hong Kong this restaurant offers exceptional value. $ weeks and counting until the return visit !!

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1  Thank LondonDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013 via mobile

Perfect Italian taste and well prepared on all aspects, from the menu assortment through all the table service until the plates preparation. A very nice experience if you decide too spend one night there. The environment needs to improve and be a little bit more clean. Price is at the end fair enough.

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Thank Andrea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

We went there on Friday night. The place was busy, food delicious but staff seemed to be lost and not trained enough. Service should be improved for the price they charging. Over all La Piola is a great place to catch up with friends!

Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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