Perched on the 102nd floor of the Ritz Carlton at ICC, i was happy to eat here as i was just staying next door at the W. Online booking was easy, and when i emailed back to change the date, they were also very prompt and polite
Arriving, i was awed by the grandeur and style of the restaurant. There were also smiles aplenty from all staff, so i disagree with reviewers who didn't see or feel any
It was lunchtime and i ordered 4 of their dim sum items. The turnip cake was excellent and what a large serving. I began to worry about overeating thinking about the next 3 items. The chicken feet was also very good and stewed till soft, the way i like it. The rice flour cake with iberico pork was also a giant plate of goodness. It tasted just like good chinese pork to me, the "iberico" is just a reason to charge more i guess. Lastly the abalone puff was a pleasant surprise. i was expecting a tasty but mashed up abalone pastry but it wasn't, it was 2 whole abalone pieces sitting in the pastry. And the pastry melts in your mouth too. Impressive. So again, i disagree with other reviewers who felt the food wasn't up to scratch
And throughout the meal, the staff gave out warm smiles, and even called me by my name. And i even noticed 1 of the managers, while talking to a guest, he semi-squatted so that they were talking at eye level. Wow
The only 1 small thing was that they only changed my plate near the end of my meal, when the plate already looked at WWIII
Overall, it's excellent food, service and ambience
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