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“Fast and comfortable”
Review of TurboJet

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Day Trip to Macau from Hong Kong
Ranked #60 of 861 things to do in Hong Kong
Certificate of Excellence
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Reviewed January 25, 2013

This company operates a hydrofoil service between Hong Kong and Macau. In daytime, there is a departure every 15 minutes. No real need to book in advance. They affix a seat for you before embarking. The journey last 1 hour only. There is nothing special to it except that it is a fast and convenient way to travel to and fro between Hong Kong and Macau.

Thank Christmate11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 4, 2013

Although they advertised themselves as the top class ferry service, i had quite a different experience. Travelled both ways Hong Kong-Macau in the super class but was not impressed.
The cabins are not clean, they are in a rush to turn around, ferry plies every half an hour and the scene at the entrance is of utter chaos especially at the Hong Kong end.
The lounge at the Macau terminal was much better.
We were lucky not to have travelled 3 days later as one of their ferries crashed into a buoy due to fog at around noon.
Dont have great expectations..it will just do what it is meant for, that is transport you from Point A to Point B.

Thank Monk5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

Be very careful of this company. Make sure you buy a return ticket.

We had been told that we didn't have to buy a return ticket at your Hong Kong desk, as there were lots of ferries coming back from Macao overnight.

Wen we got to the Macao ferry port at 12.30am, we were told that there were no available ferries until 7am. I instantly found this hard to believe, as the ferry port wasn't that busy and seeing that a ferry leaves Macao every 30 mins. I also asked the man on the ticket booth if there was a stand by queue, to which he replied 'no, you will have to wait until 7am'.

A few minutes later I approached another man on a different ticket booth, who informed me that there was in fact space on the 6.30am ferry. I found this service absolutely disgusting. To make matters worse, local residents were buying tickets for the 1am and 1.30am ferries.

To our amazement, suddenly, a man starting selling tickets around the back of the kiosk on the side. I would say that he had around 100 tickets for sale, which he wanted to sell for $800 dollars each. Again this is an absolute disgrace!

In the end one of your employees told us that there was a stand by queue, in which we managed to join and get on the 3am ferry.

The whole experience was dreadful and not one that I would have expected from this company. Don't expect that you will get on a late ferry, even though there seem to be lots available. Get a return ticket before you go!!

5  Thank Gazden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

Website does NOT make it clear that you can ONLY use this service if you are booked on one of the airlines it is linked to. If you are not it is required to go to HK and take the Airport Exoress. Crazy, but a fact of life!

Thank mjlsManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

Last Thursday, we travelled from Hong Kong to Macao for one day trip. There's a gal in the counter called First Ferry Macao recommend us to buy a round trip so that we can go back anytime before 10.30 p.m. She confirmed the flexible return eventhough the ticket printed as 10.30 pm. During the back time around 5pm in Macao to Hong Kong, the staffs stopped us from going in the ferry gate. They asked us to queue and wait under 'standby mode' and explained to us that if the passengers in 5pm didn't turns up then there will be a vacant seat for us. While we proceed to the long queue (more than 100 peoples), we noticed the counter still selling the tickets. Everybody were so frustrated, some keep scolding the staff-in-charge while some waitng patiently at the long queue.

We wait for approximately 1 and half hours and finally we managed to catch up 7pm ferry to hong kong.

The ferry is shaking violently and some of the passengers vomit. We both felt uncomfortable eventhough we had taken med to prevent the faint. We swear we are not going to buy ticket from this co anymore

Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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