Be very careful of this company. Make sure you buy a return ticket.
We had been told that we didn't have to buy a return ticket at your Hong Kong desk, as there were lots of ferries coming back from Macao overnight.
Wen we got to the Macao ferry port at 12.30am, we were told that there were no available ferries until 7am. I instantly found this hard to believe, as the ferry port wasn't that busy and seeing that a ferry leaves Macao every 30 mins. I also asked the man on the ticket booth if there was a stand by queue, to which he replied 'no, you will have to wait until 7am'.
A few minutes later I approached another man on a different ticket booth, who informed me that there was in fact space on the 6.30am ferry. I found this service absolutely disgusting. To make matters worse, local residents were buying tickets for the 1am and 1.30am ferries.
To our amazement, suddenly, a man starting selling tickets around the back of the kiosk on the side. I would say that he had around 100 tickets for sale, which he wanted to sell for $800 dollars each. Again this is an absolute disgrace!
In the end one of your employees told us that there was a stand by queue, in which we managed to join and get on the 3am ferry.
The whole experience was dreadful and not one that I would have expected from this company. Don't expect that you will get on a late ferry, even though there seem to be lots available. Get a return ticket before you go!!
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