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“High (Afternoon) Tea at Ritz Carlton Hong Kong”
Review of The Lounge & Bar

The Lounge & Bar
Reserve a Table
2
Sat, 12/7
8:00 PM
Ranked #4 of 14,166 Restaurants in Hong Kong
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Dinner, Reservations
Neighborhood: Yau Tsim Mong District
Description: The Lounge & Bar at The Ritz-Carlton, Hong Kong is an ideal all-day dining venue in Hong Kong for breakfast and lunch. Dine accompanied by a live band performance during afternoon tea and dinner.
Reviewed July 15, 2016 via mobile

First, the view! Just a spectacular setting to take Tea in HK. Second the atmosphere, grand piano playing and very comfortable seats. Third, the service excellent as usual. And Forth (importantly) the High Tea ($638HK for two) itself - good selection of teas; savory items were solid enough (cheese tart, ham and cheese brioche....); the scones were good but a scone can never be amazing. Our first batch of clotted cream had soured which was replaced and never spoken of again; the other sweet things were good also with out being amazing. Very good Rum baba and very good Opera and a good financier. The berry tart was more hazelnut than berry but still an okay eating. We had our 7 year old in tow so we took advantage of the reasonably priced kids menu. $140HK for hotdog and $60HK for a good brownie (this item was pick for value for money). Just because we could we ordered the lemon merengue tart. A few $$ at 148HK and was a good curd but little merengue...... All and all a great experience hence the overall very good rating.

Date of visit: July 2016
1  Thank BPW75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthiasTerrettaz, Manager at The Lounge & Bar, responded to this reviewResponded August 2, 2016

Dear BPW75

Thank you very much for sharing your comments. I am pleased to know that you had a great afternoon tea experience. Indeed it is always fantastic to enjoy our renowned afternoon tea with spectacular view as the backdrop. Our Ladies and Gentlemen look forward to delighting you again in your next visit to The Lounge & Bar.

Sincerely,
Matthias Terrettaz
Hotel Manager
The Ritz-Carlton, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 12, 2016 via mobile

Had afternoon tea here. And quite frankly, the only great thing about the experience was the view. The scones were good but everything else was below average and the sandwiches were almost inedible. Service was none existent after you place your order. Couldn't find our waitress again. I would suggest going elsewhere for afternoon tea. If you want to view, then go upstairs to Ozone.

Date of visit: June 2016
2  Thank TravelAddict617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre P, General Manager at The Lounge & Bar, responded to this reviewResponded July 14, 2016

Dear TravelAddict617,

Thank you for choosing The Lounge & Bar for your afternoon and sharing the valuable comments with us. I am glad that you enjoyed the view and the scones, yet deeply disappointed to hear that the service and sandwiches were not up to your expectations. The service you mentioned was absolutely not up to our standard, and I sincerely apologize for not providing you with an exceptional dining experience. Please rest assured that your comment especially on the service and quality of sandwiches have been shared to the Management and Culinary team of the Lounge & Bar for immediate review and rectification.

If your time permit would you mind reaching out to my Assistant Director of F&B, Boris, at Boris.Lai@ritzcarlton.com. Boris and I look forward to be hearing from you.

Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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Reviewed July 10, 2016

We booked in advance the High Tea on a weekday afternoon. That was one of the best high tea experiences (e.g. much better than Mandarin Oriental and Peninsula) we had in Hong Kong. While the tea was decent, both the savoury and sweet items were elegantly presented and delicious. We were seated in front of window which gave us an excellent view of the harbour and Hong Kong. Highly recommended for those who enjoy high tea!

Date of visit: December 2015
Thank JRYVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthiasTerrettaz, Manager at The Lounge & Bar, responded to this reviewResponded August 1, 2016

Dear JRYVR

Thank you very much for the five star review of The Lounge & Bar. We are humble to know that you had the best high tea experience with us. Your recommendation is appreciated. Our Ladies and Gentlemen look forward to offering you delighting experience again next time.

Sincerely,
Matthias Terrettaz
Hotel Manager
The Ritz-Carlton, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2016 via mobile

This is an awesome offered amenities at The Ritz. Great value included in the room or at an additional fee depending upon your rate paid. We've been to multiple "Club Lounges" in various high end hotels, and this is by far the best! Upon arrival we stopped in the Lounge and were pleasantly surprised with the food, drinks, and atmosphere. The wine and French champagne were very good, and late night snacks as well. We decided to skip going out for dinner and instead relaxed there. We dined the next night's dinner following a busy day, and for breakfasts. I recommend choosing local cuisine at the Lounge, where we found stir fried noodles, hot pot noodles, and dim-sum really great, at any meal. They offer typical American food at most meals as well, but I expect the local food was much better, understandably. Why go all the way to Hong Kong to eat bacon and eggs?! Visit the Lounge for a great view, hospitality, drinks, food, and great value.

1  Thank TC4chow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2016 via mobile

Very nice experience...despite booking many weeks in advance we didn't get a seat by the window however luckily there was a no show so we moved seats after about 20 mins. Only complaint would be the quantity of food which was on the small side, I left still hungry but good quality

Date of visit: July 2016
Thank carlys1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthiasTerrettaz, Manager at The Lounge & Bar, responded to this reviewResponded August 1, 2016

Dear carlys1

Thank you very much for sharing your comments. I am pleased that you had an enjoyable afternoon tea. Your comment toward the portion size is well noted. Rest assured I have shared your comments with our team for immediate review. Our Ladies and Gentlemen look forward to welcoming you back in the nearest future.

Sincerely,
Matthias Terrettaz
Hotel Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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