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Citadines Mercer Hong Kong
Ranked #109 of 718 Hotels in Hong Kong
Certificate of Excellence
San Francisco, California
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Smooth operations!”
Reviewed September 6, 2013

This place is a deal.

What a contrast this "not 5 star" hotel is to the 5 star competitors. Location in Central was great, and the tiny room--mirrored and fairly sound proof--was very comfortable. On the last day, I could hear noisy neighbors through the walls, but it was tolerable, and only lasted a little while. The room was immaculate, and the breakfast buffet was stunning-- not lots of different things, but a few excellent selections. The smoked duck was a real treat.

The desk was efficient and helpful, without any of that aggressive servility that one can find in the 5 Stars.

A real plus was the clientele--from families to business travelers to couples--it was a nice, hip mix. The nearby Western food restaurants--particularly the crepe restaurant down the street--were friendly and fine for single travelers.

Room Tip: Of course, the higher the better.
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  • Stayed July 2013, traveled solo
    • Value
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Helpful?
1 Thank Virginian52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
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English first
1 review
Reviewed September 6, 2013

I thought the neighborhood seemed a little sketchy when our taxi first drove up to the Mercer, but this turned out to be a wonderful stay and I will be returning! Very convenient location on Hong Kong Island. The front desk staff, especially Kevin, were all incredibly helpful! Breakfast is simple but good. Free wifi. Free minibar (cola, beer, chips)!

  • Stayed September 2013
    • Value
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Helpful?
Thank MEMgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2013

Its not so easy to locate but below Queens rd can be found a very stylish boutique hotel. The standard of the rooms is high and furnishings and fittings are stylish and modern. Room was very spacious. Staff courteous. Subway station is 1 block away and walk to central not too lengthy. Good proximity to Sheung Wan is a boon for street photographers. Room rates are usually on the high side but mine was a discounted late booking - good value and good luck since many HK hotels increase rates when nearly fully booked.

  • Stayed August 2013, traveled solo
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Helpful?
Thank plannerliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuilly-sur-Seine, France
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed September 5, 2013

The hotel is located not in the the main district but 10 mn walk from the Main Streets but the location is nice with a lt of small typical stores
If you take the suite you are on the upper floors which is nice , big rooms, nice decoration , very clean . Only 2 rooms by floor so very quiet
The breakfast room is small but nice but breakfast is not fantastic. Very basic with not a lot of choice and very quickly they are out of some meal and the staff is not very helpful or nice compared with the reception staff which is a by cold but very helpful
The biggest deception is the pool! Very small and in a gloomy part of the hotel between 2 stones walls . But we had a very nice stay overall

Room Tip: Take a suite
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank Karine16e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey, United States
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2013

We stayed there for 2 nights stopover before going to Macau. It's located just 5 mins walking distance to SheungWan MTR station. Room is great. We were upgraded to a suite on 27th floor. View was excellent. Morning breakfast was really good. Joe at the reception was really professional and helpful. I highly recommend this hotel to anyone whether for business or pleasure stay in Hong Kong.

Room Tip: Suite has all the amenities you need while traveling to a city plus view is great.
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  • Stayed August 2013, traveled with family
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Helpful?
Thank C U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Level 4 Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 31, 2013

Having lived in Hong Kong for a while we know the city pretty well. Also their hotels. The Mercer really surprised us with its location, the price and the style. It's perfectly located to discover Hong Kong. Walking distance to Soho, IFC, Escalators and ferry piers. The rooms are nicely designed and vey useful. Free Wifi and complementary mini bar. It's really more a leisure location than a business hotel. However, as there is a fully equipped desk in the room, you also could book this hotel for a trade show or any other type of business.

Room Tip: As usual for Hong Kong - try to get a room in an upper floor.
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank travlR_Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
148 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 30, 2013

The Hotel is one of those tall narrow buildings with only two rooms per floor..so VERY narrow! great sized rooms with Kitchenette, great bed & great showers! There's gym too which is basic but enough for a week or two. The breakfast we thought was poor so we ate in our room or just went out to one of the many restaurants nearby...Hong Kong is so spread out so it's hard to say if this Hotel's location will please all. The staff were all well meaning but not 4 Star hotel staff..so if you don't need them for anything other than checking in/out then we don't see any reason why wouldn't stay here again. We gave it a "very Good" as it's a very good place to come back to & have your own space to unwind, rest in peace.

Room Tip: Try & get the highest room possible.
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  • Stayed October 2012, traveled on business
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Helpful?
1 Thank TigerandScruffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Mercer Hong Kong

Property: Citadines Mercer Hong Kong
Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Location: China > Hong Kong > Sheung Wan
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Official Description (provided by the hotel):
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 
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Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

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