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“A very good option - value for money”

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Citadines Mercer Hong Kong
Ranked #104 of 719 Hotels in Hong Kong
Sydney, Australia
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“A very good option - value for money”
Reviewed June 3, 2013 via mobile

Just stayed for a long weekend in HK. Having stayed at some of the larger hotels in Central and Admiralty, I couldn't offer a 4 star rating. What I can say is that this hotel is VERY good value for money. Everything within walking distance, free wifi, free breakfast, a good gym and lovely staff. Would certainly choose this hotel is wanted something a little cheaper, but with all the creature comforts. I was upgraded to a 1 bedroom apartment which was an added bonus!

Stayed May 2013, traveled with friends
Helpful?
Thank Worldticket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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513 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Boston, Massachusetts, United States
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 30, 2013

I am in the middle of a stay at The Mercer and have so far been very impressed. This is a boutique hotel, but has the feel of a much larger property. There is a modern gym and pool on site. Breakfast was included with my reservation, which featured some pastries and hot items.

The rooms are new, modern and very clean. The carpets are new without stains and there are no scuff marks on the walls. There are only three rooms per floor so the hotel is very quiet and the elevator is right outside your door. For Asia standards, the rooms are a decent size and include a dresser, closet with safe and small desk work area. The bathroom amenities/toiletries are nice, too.

The air conditioning keeps the room nice and chilly, which helps when it is sweltering outside.

There is a small refrigerator in the room, which is stocked with 4 beers, 2 orange juices, 2 waters, 4 sodas and a bag of chips. It's replenished daily and is free.

Housekeeping may be a bit slow to get to your room and I found that it's better if you call reception or let them know once you've left and they'll send someone up to clean.

The property is in a great location on the island. It is a few blocks from the last stop on the island line of the subway, which also means you can't get on in the wrong direction! The area around the hotel is safe and there are lots of restaurants and bars.

I really have no reservations about this property. It's a great find and would stay here again.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
Reviewed May 30, 2013

Such a cool little boutique hotel in the hustle and bustle of Hong Kong. We had 3 rooms booked, and all were great. 2 TV's per room, spacious closet and bathroom, mini kitchen and above all fantastic staff

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelbBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 30, 2013

I thoroughly enjoyed my stay at The Mercer. The staff were very friendly and helpful and the rooms were very clean and comfortable. The location was ideal, just a short walk to the train station and close to so many shops and restaurants.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angiekean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
Reviewed May 29, 2013

Stayed at the Mercer for 4 nights for work. The room I had was quite spacious, clean, and had everything I needed. The staff were especially friendly and helpful as well. Location is perfect - short walk from the ferry terminals and metro stations. I even had my laundry done as was quite pleased with the results. Overall, highly recommended!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCHU515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2013 via mobile

I am in the nightclub industry. I party late, I sleep all day. I was happy to see an electronic DO NOT DISTURB button. However, be it the staffs inability to read English or some odd house policy to annoy customers all day, my DO NOT DISTURB sigh was ignored 3 times a day over four days. First housekeeping " you want room clean " erm no, it says do not disturb I am sleeping. Next housekeeping "you want laundry sir" erm no it says do not disturb I am sleeping. Next hour passes " you want mini bar fill sir " no i am sleeping. is this some kind pf hidden camera tv show im on? Repeat the above every day three times a day. Then on the second day my in room phones ringing all day. I didn't pick up as I was avoiding my business partners overly keen attempt to get me back on the sauce. Then my door starts knocking. Then it opens as im standing in my jocks in the kitchen of my suite. Hotel mgt. now what. "House policy sir if we can't raise you we check you ok" but it says do not disturb. Why have a button if its going to be ignored everyday.

Seriously annoyingly unprofessional. What's the deal here? Is it suicide towers? Do ppl top themselves regularly whilst in hongkong on holiday?

Dear the mercer. I travel the world most months. I stay in give star hotels every month. I have never had a 'do not disturb' sign, button, door hanger ignored ever. Look up the word 'privacy' in the dictionary, it may teach you something about guest relations

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank champagnelush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2013

Nice hotel, perfectly, really perfectly!, located but rooms (also the suites) are quite small and aircon did not work in my suite bedroom part. Pool is a joke and should not be advertised. Breakfast is far better at the Shangri-La Island. Nice and very helpful staff. I would stay there again because of the location.

Room Tip: Do not expect the suites to be much bigger than the ordinary rooms.
See more room tips
  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Swedishlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadines Mercer Hong Kong

Property: Citadines Mercer Hong Kong
Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Location: China > Hong Kong > Sheung Wan
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#49 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citadines Mercer Hong Kong 4*
Number of rooms: 55
Official Description (provided by the hotel):
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 
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Also Known As:
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong

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