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Hotel ICON
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Reviews (6,541)
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4,238 - 4,243 of 6,541 reviews
Reviewed March 14, 2013

I have stayed in this hotel for 2 nights. The service is excellent. I am quite appreciated with warm welcome since we are arrived. Room is new and well decorated. Bed and pillow are comfortable. I have a very good time here.

  • Stayed: March 2013, traveled on business
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Thank Kob06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radhatter, General Manager at Hotel ICON, responded to this reviewResponded March 14, 2013

Dear Cob06,

Thank you so much for choosing ICON for your special visit and we look forward welcoming you back on the next one. Kind regards, Richard

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Reviewed March 13, 2013

We just had our second stay at the Hotel Icon, and I must report that it is surely one of thegreat hotels in Hong Kong. We have stayed in many hotels in this city and the standard of service here is simply fantastic. We will be back!

  • Stayed: February 2013, traveled on business
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Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radhatter, General Manager at Hotel ICON, responded to this reviewResponded March 14, 2013

Dear Brian L,

Hello Brian and greetings to Australia. Thank you so much for calling us one of your favourite hotels - it really means the world to us. We are already looking forward to welcoming you back on your next visit to Hong Kong but, in the meantime, I wish you safe travels. All good wishes,
Richard

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Reviewed March 12, 2013

We were scheduled to stay at the Hotel Icon for two nights. Due to an eleven hour departure delay from Chicago we had to cancel the first night. The staff at Hotel Icon were very friendly, professional, and accommodating, allowing us to check in early morning into a Harbor 36 room. The harbor view is worth requesting. We tried the hotel breakfast, which is wonderful but a bit expensive. The lobby is a delight to experience. The Harbor 36 room was clean and comfortable. The shower has a curved glass wall with a ceiling mounted rain shower head in addition to a more traditional mounted/hand held shower head. The towels were not as plush as we expected. My spouse travels with her personal choice for soap and found there was no place in the shower to place the soap beside the shower floor. The bed was very comfortable, the room was quiet and the complimentary mini-bar contained mineral water, soft drinks, beer, and small snacks. We will stay at the Hotel Icon on our next visit to Hong Kong and recommend you do the same.

Room Tip: The harbor view is spectacular! Try to get breakfast included in your room rate.
  • Stayed: February 2013, traveled as a couple
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1  Thank jons1133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radhatter, General Manager at Hotel ICON, responded to this reviewResponded March 14, 2013

Dear johns1133

Thank you for your very kind words. The team will be so happy to read them. We hope to be able to welcome you back again soon. With all good wishes, Richard

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Reviewed March 11, 2013

Simply one of the best hotels I have ever stayed at. That statement in itself might not mean much but I travel a total of 4 to 5 months a year and I have stayed at every Peninsula in Asia, several Mandarin Oriental Hotels, Swissotels, The Taj Palace and Towers, Shangri-La's, Fullerton, Montreux Palace and the likes. While not quite as expensive as some of the mentioned hotels, the Icon has no problem keeping their standard or even topping them.

  • Stayed: March 2013, traveled on business
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2  Thank Avi8tion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radhatter, General Manager at Hotel ICON, responded to this reviewResponded March 14, 2013

Dear Avi8tion,

One of our aims is to provide exceptional service and create lasting and meaningful memories. I am so glad that you called your stay ...(close to perfection) and yet offering value for money, it is very encouraging. Thank you so much and please come back again soon. With all good wishes,
Richard

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Reviewed March 11, 2013

We booked the Club Suite 65 for 2 adults and one child.
The hotel is new so everything works as it should. The decor is contemporary and was a pleasing change from the usual offerings. The size of the room was generous and the free mini bar was a really nice touch.
Staying in one of the suites you can choose to have breakfast downstairs with everyone else (bigger selection) or up on the 28th floor where you get a smaller buffet but can order meals, in a much nicer environment overlooking the bay.

I know that some people have noted the geography of the hotel but in my experience this was not an issue.

Overall, this is one of the best hotels I have stayed at for quite some time.

Room Tip: If your budget allows, spend the extra and get either the 65 or 80 suite.
  • Stayed: March 2013, traveled with family
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Thank canison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radhatter, Guest Relations Manager at Hotel ICON, responded to this reviewResponded March 14, 2013

Dear canison,

Wow! This is fantastic feedback. We are so pleased that you left with such wonderful memories. The team will be very pleased to read your review - thank you so very much. Hope to see you again soon, Richard

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