Have just recently returned from a 8 night stay at Hotel Icon and wanted to recommend this hotel to anyone planning a stay in Hong Kong. The service was impeccable from the moment we arrived and I really cannot find fault with anything during our stay.
The Hotel restaurants are fantastic and nothing like normal Hotel dining options. The restaurants were always bustling and full of atmosphere and many locals dined there, particularly in The Market, where the buffet was absolutely amazing and the seafood was plentiful. We ate fresh sashimi that was cut in front of us and salmon roe by the spoonful. I usually despise buffet dining but I highly recommend it at The Market.We dined in all 3 restaurants and loved the variety.
The rooms are modern and have every amenity and convenience that you need whilst away from home. We loved the TV in the bath and all of the beautiful Hotel toiletries.
Mini Bar and wi-fi was free! Nightly turn-down was lovely with Ferrero Rochers on the pillows.
The Gym and Infinity pool are stunning, overlooking Hong Kong Harbour. I highly recommend spending a little bit more and upgrading to a Club room. Club room guests then receive free al a carte breakfast every morning in Above and Beyond restaurant on the 28th Floor, looking out over the Harbour and also free cocktails and snacks in the evenings. 'Free' really means free - margaritas, pina coladas, wines, champagne and delicious hot snacks made in house.
Everything about Hotel Icon is outstanding but the greatest asset that this Hotel has, is it's staff. Every staff member is well-trained, friendly and nothing is too much trouble for them. We got great local advice on everything from shopping and transport to dining. The free shuttle was also a bonus for us so that we get out and about without needing a taxi.
I have stayed in lots of Hotels (many good and many terrible) and I really feel that this is my favourite Hotel ever. Service is why you return to a Hotel and this is sadly lacking in most Hotels today.
Massive thanks to Grace (smooth and friendly check-in), Jason (Concierge duties), Gary (Above and Beyond) and Philip (for the incredible food and drink offerings and for the fresh sashimi and caviar!).
- Official Description (provided by the hotel):
- A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more less
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- Also Known As:
- Hotel ICON Hong Kong