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“great facilities, freebies and view”
Review of Hotel ICON

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Hotel ICON
Ranked #5 of 725 Hotels in Hong Kong
Reviewed October 16, 2012

stayed two nights at hotel icon in a harbour view room with late checkout.. as travel plans were fluid i sent several emails to hotel to modify my bookings - all emails were answered promptly and options clearly communicated along with next steps. free wifi and mini bar were a welcome change and can only wish other hotels would offer this option. location was good and didn't mind walking to the nearest metro. room a good size for staying on own. shower great. unfortunately was assigned a room with an interconnecting room and privacy wasn't the best. will stay again.

Room Tip: Harbour view is worth it... Request a non interconnecting room.
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  • Stayed: October 2012, traveled solo
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3  Thank lancesyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,114 - 4,120 of 6,081 reviews

Reviewed October 15, 2012

i would give it a 5 if i stayed more than a night.unfortunately i was only able to enjoy the room,and the hospitality.room is very clean,reception and concierge was very welcoming and helpful.staff are all young and energetic,they are very eager to help you around.definitely worth coming back for a longer stay.

  • Stayed: October 2012
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1  Thank RZN1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

I would like to give a rating of 6 if I could. This is a really great hotel. I have been coming to Hong Kong for 15 years and have stayed in some excellent hotels (the Shangri La and the Hyatt Regency) but I have to say, the service I experienced at the Icon has put them all to shame.

The rooms are well appointed and comfortable, the amenities are above and beyond (who has ever heard of a free minibar) and the facilities a really great. The dinner buffet is even better than the infamous one at Cafe Kool at the Shangri La. The seafood assortment blew me away. The work out facility and adjacent outdoor pool are a treat and have breathtaking view over the Victoria Harbor. .

Even though the hotel is a little further away from the Nathan road (the heart of Kowloon), it is walkable and the hotel even runs a free shuttle there every 20 minutes.

All in all, a nice place to be when in Hong Kong. I will be back.

  • Stayed: October 2012, traveled on business
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2  Thank In2exploring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

Everything you expect from a hotel of this price plus extremely helpful and friendly service. They really go out of their way to fulfill requests.
The "pool with a view" and its bar are a good place to hang out.

  • Stayed: October 2012, traveled on business
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1  Thank polisloutil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

the atmosphere in the hotel with it's modern classiness made the whole experience amazing.

apon arrival you are greeted with an amazing vista of a wall of tropical garden and a lobby bar. we arrived early in the morning (6am) and spent our time waiting in the timescape. this is a lounge equipped with eames chairs, tv, and complimentary drinks. also on the same floor as the pool and gym which afforded amazing views if honking harbor.

our rooms were ready at 11am and we were not disappointed. they were modern and extremely well thought out, such care and attention to detail in these rooms mean they are ideal for a business traveler to a family of 4 (we had to interconnecting rooms)

the beds were huge and amazingly comfortable which always helps when traveling and mini bar is complimentary.

now onto the eating which is always very important, we dined 2 nights at the hotels - the market. this is a buffet style, but very fresh with it's wide range if cultures, meats, vegetables, and to suit even the fussiest of appetites. it was also great because the girls got a taster or Asian food without having to order a whole dish and end up hungry. if you want to dine, book! the breakfast is also fantastic!

the last night of our stay in honking we dined in the green bar, which is in the lobby, it has a tapas/Italian casual menu ranging from a grilled cheese sandwich to an amazing veal cutlet, ribs, and a couple of wonderful risottos. the menu was small but well thought out, and exceptional list of wines by the glass and served in high quality glassware.

hotel icon should feel immensely proud of their staff and should be a huge credit to them.

price wise this is an absolute luxury experience but doesn't cost you the world, but it is worth every cent. this is so much better experience the corporate branded hotels.

  • Stayed: October 2012, traveled with family
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1  Thank 4kiwismiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

I can't imagine ever wanting to stay at another hotel in Hong Kong again. This place has genuinely helpful and friendly staff, (especially the wonderful Tina) and the rooms are lovely and very spacious for HK, the location is perfect - it's easy walking distance to anywhere. I've stayed in lots of other places in HK - but I really recommend staying here, and choosing their 'Above and Beyond Club' deal - just exceptional. I travel extensively and I can't fault this place. i can't wait to bring my kids here next time we're in HK.

  • Stayed: October 2012, traveled with friends
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2  Thank ShellyJackMolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

As soon as we arrived we were greeted with a load of helpers !! From baggage handlers to check in staff. Great location and I've lost count how many times we have used the free shuttle bus. On top of that Thomas and the team of concierges made sure we were kept busy everyday with ideas of things to see and do. They also found out it was our honey moon and sent up a bottle of red and a card. Room is modern and the chair in the room is so comfy my husband is already checking out how we can get one for our place back home.

Also free mini bar too !!

Room Tip: Go for the harbour room
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  • Stayed: October 2012, traveled as a couple
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Thank My_Moi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard_Hatter, General Manager at Hotel ICON, responded to this reviewResponded February 18, 2013

Thanks for the wonderful review of your stay at ICON.
Thanks to you were now NUMBER # 3 in Hong Kong !
Do let me know if I can personally assist with future arrangements for your or your friends.
I am able to offer special amenities if you book direct.
richard.hatter@hotel-icon.com


Best wishes

Richard Hatter
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#5 Luxury Hotel in Hong Kong
#8 Business Hotel in Hong Kong
Price Range: $234 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Official Description (provided by the hotel):
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 
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Also Known As:
Hotel ICON Hong Kong

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