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“Faultless”
Review of Hotel ICON

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Hotel ICON
Ranked #3 of 726 Hotels in Hong Kong
Reviewed May 30, 2012

From the moment you step through the door the staff could not do enough to make you feel comfortable. In room check in great when you are tired. Free Shuttle bus to the shops etc. Free WiFi, soft drinks in Mini Bar. Pool is amazing. Tea and scones a highlight! Would definitely go back especially having seen some other options we considered as we walked around town.

  • Stayed: April 2012, traveled with family
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Thank Caveatemptornz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,388 - 4,394 of 6,119 reviews

Reviewed May 30, 2012

enjoyed our stay very much
very classy and fashionable hotel
stayed in a suite with my wife and 2 children - very convenient
beatiful views
location good
would love to stay again

  • Stayed: October 2011, traveled with family
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1  Thank zacd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2012

This is a great hotel in Tsim Sha Tsui. Staff are incredibly attentive. Beautiful modern rooms, great pool on terrace with bar and excellent dining. There is a free shuttle to get you around and the hotel is on the free airport bus shuttle route from the train station. I liked it so much I have rebooked for the entire family in August.

  • Stayed: April 2012, traveled solo
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1  Thank AK111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

This hotel has a lot of extras that make it stand out - complimentary mini-bar, space to relax while waiting for your flight after check-out are two examples but especially it stands out because of the very very high service levels from staff. In fact I think it's the best service I have ever experienced.

My only problem was that my first room had a connecting door to another room and noise travelled very clearly between the rooms. But the reception moved me without question as soon as I asked.

I would definitely stay in this hotel again.

Room Tip: Check if your room has a connecting door or not - if so, you'll hear your neighbour very clearly...
See more room tips
  • Stayed: May 2012, traveled solo
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Thank bmr80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

Hand made cupcakes on arrival at hotel. Awesome mini bar. Fantastic food and knowledgeable staff. My partner fell ill! Staff advised of options to seek medical assistance within 2 minutes of ringing planned all details and called the next day to check on us.

  • Stayed: December 2011, traveled as a couple
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Thank Kimberley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

We spent six nights at the hotel icon and loved every minute.It was such a peaceful haven to return to after a busy day shopping and sight seeing.The hotel is super clean and smells divine,the rooms spacious and modern and the service from all staff fantastic.This hotel is excellent value for money and I would not hesitate to recommend it to even the most fussy of travelers.It really does deserve its No 1 trip advisor rating.

  • Stayed: May 2012, traveled as a couple
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Thank Lulu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

This was a long anticipated experience for us, we had booked 4 months in advance based on previous reviews on tripadvisor. We were blown away by the attention lavished, the level of service, the quality of this brand, and the friendliness of everyone at the icon.
We enjoyed a club harbor room on the 25th floor and all of the little extras this afforded us. Personalised check in with a glass of bubbly, $200 laundry and dry cleaning credit per day, and most of all the wonderful martinis served each night, among other drinks too.. Whatever you wanted, always with a smile, without being over serviced, which to us is important.
We have never revisited a hotel in our travels, as we believe every experience in a new one, but we both have decided that when we return to HK, we will be returning to the icon as we believe the icon have definitely got it right.
The icon is well located next to the hung hom MTR which is the best way to really experience HK at a really good price.
Do yourselves a favour don't look any further when choosing a hotel in HK:)

Room Tip: Go all out, get a club room, it comes with lots of extras
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  • Stayed: May 2012, traveled as a couple
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3  Thank louieHobartTasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel ICON

Address: No.17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Hong Kong
#2 Spa Hotel in Hong Kong
#3 Luxury Hotel in Hong Kong
#4 Family Hotel in Hong Kong
#8 Business Hotel in Hong Kong
Price Range: $230 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel ICON 4.5*
Number of rooms: 262
Official Description (provided by the hotel):
A hotel unlike any other. Welcome to a different world. Hotel ICON is a unique hotel designed by celebrated architects Terence Conran, Rocco Yim and William Lim. Breathtaking open public spaces, a striking vertical garden by Patrick Blanc, a grand sweeping staircase, innovative guest rooms and three vibrant dining spaces radiate contemporary style. We offer our guests traditional Asian hospitality, with all its courteous and attentive qualities – but in a refreshingly modern, stylish and international environment. ... more   less 
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Also Known As:
Hotel ICON Hong Kong

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