Had a happy friday at Ritz-Carlton which should be the newest luxurious hotel in HK for celebrating birthday for my husband. Nice phone service when I made reservation beforehead. Big surprise to us for upgrading room from a harbourview suite to presendential suite when I checked in. Director of rooms operation Jackie and front dest manager Aven were so nice and helpful for booking table at restaurant and upgrading us the spa treatment in a couple room. Most of the staff are cheerful, helpful and polite. We both had a happy and romantic weekend there.
- Free Wifi