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“My Stay in HK” 4 of 5 bubbles
Review of City Loft Service Studio

City Loft Service Studio
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City Loft Service Studio
Ranked #118 of 158 Specialty Lodging in Hong Kong
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“My Stay in HK”
4 of 5 bubbles Reviewed May 23, 2013

I stayed at Sheung Wan, at Wing Lok Street. I have to say that I was very satisfied with my stay and would recommended other people to try it out. The apartment I stayed at was located in a very convenient area, with easy access to transport to get you around HK. MTR is only 15min walk away (and it is was pleasant walk) or if you feeling very adventurous and want to see more of HK, try the Trams which is much more closer about 5 mins away.

The apartment had all the amenities you require; powerful shower, toilet, large bed, desk, wardrobe, microwave, air-con and most importantly (for me at least) access to wifi internet.

I have to say that it is a bit basic and it is really nothing special, but it is clean, affordable and has all the important things required to make it a satisfactory stay.

I would recommended people to try city loft.

  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
Helpful?
3 Thank Vincent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
    2
    4
    1
    1
    13
See reviews for
1
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10
6
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 28, 2013

Hi

I would just like to express how comfortable my stay was at city lofts, Sheung Wan. I can see some not so favourable reviews here and I would like to make my experience known. Hong Kong has always been a place that I have most wanted to visit and work in. City loft made it a less stressful move over. For a busy place, Hong kong can be quite lonely. The staff made it less daunting, with a friendly hello when we cross paths. It terms of the size, it was ample as you don't stay in your room in HK and all places in HK are small. For the price it was more than satisfactory It would have been great watching TV and chilling out after a full day out, but HK TV wasn't really my cup of tea. Luckily I had my iPad and full wifi in the room. My stay was just under 3 months, before I moved on to a current place in TST, closer to my new place of work. I would recommend city lofts to anyone taking that leap to start a new life in HK. Its basic, but clean and I felt safe coming back.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

We did stay in City loft in Wing Lok st. Sheung Wan during christmas season it was convenient and clean. I just don't get some of the bad reviews I never happen to us. Had a great time and the staff was accommodating they even have a laundry area on the roof top which you can buy hang around. My kids was so happy with the area… MTR, Tram and bus stop is just around the corner pus a bonus of park n Shop, Welcome and 7 11. I will not hesitate to recommend it to my family and friends. Keep it up City Loft and more power.

Room Tip: Look for Stanley He will take care of you.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 6, 2013

The phillipino maids stole some of my things. I took the matter up with management(anita) who ignored it. The rooms are really not that cheap and I expecected management to get back to me but they pretty much ignored it. Basically if anything is left around the maids will help themselves to it.

Stayed November 2012, traveled with friends
Helpful?
6 Thank mac s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Hong Kong, China
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6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed September 9, 2012

I booked this serviced apt in Shenung wan as it was not that expensive and was fine on the picture. After a week of stay I got robbed in the apt. I totally trusted Hong Kong as everyone is saying its totally safe but still put my stuff in a locked drawer in the room, just in case. One night I came back late and the lock of the door wasnt on and the drawer was open. Looked like they had the keys!
They took almost everything and when i called the agency to complain they could not do anything, they had one security camera but they are not insured for this kind of stuff. Also the police never contacted me back.
I suspect the owner or the staff members to be part of this It is worse paying more and get a safe place!!!!
Also, I should mention, hot water worked only once a week. NO towels or anything in the place, so obvisouly, not a serviced apt.Cleaning lady supposed to come once a week, for me she came once in the month!
Plus, they forgot to mention they make visits while you are not there...

  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed June 29, 2012

This is my 2nd time at City Loft. The first time I got extremely pissed off as something disappeared in my room, but since they realized how bad it would look on them, I guess they made an extreme effort to be nice and I was too preoccupied by other stuff to do anything about it. But seriously: while I had prepared myself for just about anything... I certainly wasn't ready for that, considering it's Hong Kong!!!

But I was actually too lazy to find another service apartment company the 2nd time I came back, so I went back to City Loft. And guess what: it's now a nightmare. Between cockroaches, rotten wall (the first time I inquired about this, they just scratched it and painted over, so guess what happened 2 weeks later...), air con which breaks down and is not repaired, and suddenly, one day, no hot water.... And what's worst is that the follow-up service is a joke, because you can understand why some of these things happen in older HK buildings, but what is unacceptable is the lack of responsiveness from the staff there. I'm not sure what else can go wrong...

So, my recommendation? In case it was not already obvious, avoid at all cost!

  • Stayed June 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 7, 2012

I was quite hesitant after reading the reviews but I was pleasantly surprised. They have some really old units but after viewing a few, Stanley took me to see some new ones and they were quite pleasant, small but clean. I had to pay a little bit more for the newer units of course. But for the budget I had, it was ok and comfortable. In short, you get what you pay for.

Room Tip: Make sure you view the units first
See more room tips
  • Stayed June 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Martin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Loft Service Studio

Property: City Loft Service Studio
Address: No.65 Wing Lok Street, Sheung Wan, Hong Kong, China
Location: China > Hong Kong
Hotel Style:
Ranked #118 of 158 Specialty Lodging in Hong Kong
Also Known As:
City Loft Service Studio Hotel Hong Kong
City Loft Service Studio Hong Kong

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