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“Modern and comfortable business hotel”
Review of EAST Hong Kong

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EAST Hong Kong
Ranked #37 of 718 Hotels in Hong Kong
Certificate of Excellence
Singapore
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Modern and comfortable business hotel”
Reviewed June 2, 2013

Spent a week here during a business trip - room was comfortable and well-equipped for a business traveller. Most rooms face the apartment block next door - hence forget about getting a nice view (despite the hotel's location near the sea). But the view from the rooftop bar is beautiful.

Breakfast (buffet spread with ala carte cooked breakfast was good - really enjoyed the spinach egg white omelette and the egg benedict choices). Lovely bright and airy restaurant at breakfast time.

Overall, service at the hotel was quite good - young and energetic staff. Convenient location right next door to the Tai Koo MTR station.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLYang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, June 4, 2013
Thank you very much for taking the time out to write your review.

We are pleased to learn that you have had a good stay with us. In regards to the view, we do have Harbour View rooms available and they are located between 19th - 29th floors and perhaps you can reserve one on your next visit.

We have changed our breakfast menu recently and am glad you like the egg dishes - I like the egg benedict a lot too. We are also working on new snack and a la carte menus for Sugar (Bar.Deck.Lounge) and Feast (Food by EAST) and would be interesting to know your feedback too.

Thank you again and we look forward to seeing you again at EAST, Hong Kong. If there is anything we can do to make your next stay more comfortable, please do not hestiate to contact me directly.

Have a wonderful day!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (324)
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English first
Singapore, Singapore
2 reviews
Reviewed May 29, 2013

The hotel is located just beside Tai Koo Mrt. The room is spacious (for hong kong standard) and clean and beautifully decorated.

the view is great and service was good too. we had the mountain view.

Will definately go back again.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perficio78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 31, 2013
Thank you for taking the time to write your feedback.

We are happy to learn that you enjoyed your stay with us.

I am pleased to let you know that we have a new Executive Chef, David Parkin who joined us recently and he is reviewing our a la carte menu at Feast (Food by EAST) as well snacks menue at Sugar (Bar.Deck.Lounge) on 32nd floor and you might want to pay a visit next time when you are here.

Thank you again and if there is anything we could do to make your next visit more enjoyable, please do not hesitate to contact me directly.

Have a wonderful day!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2013

One minute walk to MTR, two to three minutes walk to fine dining, five minutes to shopping, & ten minutes walk to local food and market places.............. Service is good and efficient, Room is clean & spacious. Beds and pillows are comfortable. I love the big window looking out at the beautiful harbor or mountains (at higher floors). But the pool is a bit too open to the public (surrounded by apartments overlooking at the pool) & the water is too cold (in May). Not relaxing! Overall, a homely experience & will come back!

Room Tip: Higher floors have better views
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 31, 2013
Thank you very much for writing your feedback.

We are pleased to learn that you had a good stay with us. It seems that you have explored many places around the area, and if you would like to know even more of the surroundings including Quarry Park, Mount Parker hiking route or East Soho for restaurants etc, our Guest Experience team would be delighted to show you around next time when you are with us.

Thank you again and if there is anything we could do to make your next stay more comfortable, please do not hesitate to contact me directly.

We look forward to seeing you again at EAST, Hong Kong!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elstow, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 27, 2013

This is the first time on business I have stayed at the East Hotel.
Initially my first disappointment is that there is no Shuttle Transfer Service to the airport. The car service transfer to and from the hotel other than local taxis is a very steep cost of HK$800. Considering it is used mainly for business you would think that they would add this service! However, there are local taxis that you can use which charge around HK$350/400 (one way) to the airport.

It looks a new modern hotel and most of the staff are in grey suits but wear "trainers" or "sneakers" which is very unusual and well I guess very casual!

You get free Wifi at the hotel but it is slow and irratic, most of the time getting cut off and then having to reconnect but it was OK. Could do with a more powerful server.....

As a hotel itself, it is centrally located and has a walkway through to the shopping mall which is handy. The room itself is not large but it has all the amenities that one would want when away on business. The room I had was an Urban view on the 14th floor. The windows are huge and basically you can see into the rooms/flats across the road. As the glass is two way, although it has blinds, would suggest that at night especially the shutters are lowered to the floor.

In general the service at the hotel was good, the higher the floor the quieter it is and having an Urban view being the opposite side to the heavy traffic.

Would I stay here again, Yes I probably would as it is conveniently situated. I would not take the car service provided by the hotel however as I think it is steep.

Room Tip: Higher the room the quieter it is.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rouge141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 31, 2013
Thank you for taking the time to write your review.

We are pleased to learn that you enjoyed EAST, HK and its surroundings. I have to agree with you that a Harbour View room on higher floors would definitely enhance the overall experience which you might want to try out next time.

In regards to the transportation, I always think the HK Airport Express is also an option besides taxi especially when we are very close to the MTR station.

I'm sorry about the slow Wifi signal you encountered as it usually performs quite well. I will inform our e-service to see if there is any area for improvement.

Thank you again and we look forward to seeing you again at EAST, Hong Kong. If there is anything we could make your next stay more comfortable, please do not hesitate to contact me directly.

Have a wonderful day!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2013

I had a comfortable stay in East. It is heartwarming to find a sleek and comfortable hotel in the east of Hong Kong island Terribly accessible with the MTR below and a shopping centre next to it. To add, it has great food eateries around, making it very convenient for meals. I was upgraded and had a wonderful view of the old airport which is fast turning to a marina. The walls kept sounds out and allowed one to sleep in peace.

However, I thought the toilet door was better designed. With the floor mat outside, it was terribly difficult to open the door. I moved it but it was shifted back to the same position after the room was cleaned. Also, I wish the wifi would be faster though .. it was relatively slow and it was not terrific.

Room Tip: Always ask for the harbour view.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Munster3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 26, 2013
Thank you for taking the time to write your review.

We are pleased to learn that you have had a comfortable stay with us.

A harbour view room is always a plus and it is no doubt that it would enhance your overall experience with the Hotel.

In regards to the wifi, it usually performs quite well. We will however, look into this with our e-service team as we know how important it is for our guests.

We appreciate your feedback and if there is anything we could do to make your next stay more comfortable, please do not hesitate to contact me directly.

Have a wonderful day!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
450 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed May 22, 2013

This is a great modern hotel. The rooms are fantastic. I had a corner room 2810 which I only can recommend. The room has a spectacular view over the sea.. It has an espresso machine in the room and free wifi. The breakfast is nice.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Go100go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 23, 2013
Thank you very much for taking the time to write your review.

We are very glad you have had a pleasant stay with us. I appreciate your feedback and I know the team will as well when I share it with them.

We look forward to seeing you again at EAST, Hong Kong and if there is anything we could do to make your next stay more comfortable, please do not hesitate to contact me directly.

Have a great day!

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 15, 2013

The East Hotel on Hong Kong Island is situated in Tai Koo Shing. We caught the train from the airport to central Hong Kong, which was fast and clean, and then transferred to a taxi for our initial arrival to the East Hotel. The East is in a unique and residentail part of the Island, and has a more relaxed feel than the bustle of central Hong Kong. It is upmarket, modern and gives great service to its patrons. The hotel room was modern, clean and quite spacious, with an interesting bathroom layout. I enjoyed the unique waterfall shower. As a couple, one more desk chair would have been useful for our laptops. This way the desk could be used as a dining table as well. We had a harbour view room on the 29th floor and the view was spectacular - the laser light show and city lights are captivating. We enjoyed Sugar one evening, this is the tapas bar on the top floor of the hotel. The view of the sunset and city lights turning on is not to be missed. It was quite the best meal we had during our day stay in Hong Kong. We also enjoyed a breakfast at Feast with interesting choices for the cooked breakfast. This level of the hotel accesses a major shopping centre, where you can find almost everything from top label shopping to a well stocked supermarket. It opens about 10.30am and closes late, however the restaurants and bistros are open a lot earlier. We had a yummy breakfast of hot toast (tasting more like waffles) and honey in our hotel room one morning from the coffee lounge a few metres from Feast. There are tea and coffee making facilities in the rooms, and this was a nice alternative to a fully cooked breakfast.

Catching the train is easy from the Hotel, which is about six stops from Central Hong Kong. The train station access is through the shopping centre and is undercover the entire way when accessed through the walkway from Feast.

Not to be missed is a walk or jog in Quarry Bay Park, accessed from the hotel through the shopping centre via the skating rink. This short walk takes you to the harbour foreshore where the walk, manicured gardens and view are most enjoyable. Many groups enjoy sword and fan dance exercise classes in this area of the Park. We stayed three days and this being my 4th visit was by far the most enjoyable.

Thank you Hotel East!

Room Tip: When on holidays pay a bit more for a harbour view room.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlie282000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JenniferCheung, General Manager at EAST Hong Kong, responded to this review, May 19, 2013
Thank you very much for taking your time out to write your feedback.

We are delighted to learn of your enjoyable stay at EAST, Hong Kong. It seems to me that you have explored quite a bit in this area including the Quarry Park. I do jogging at the Park too and I simply love it.

If you have time on your next visit, please contact our Guest Experience team at lobby for an Island East walk. It takes 45 mins and my team will introduce few places to visit as well as some good recommendations on restaurants in this area. Besides, if the weather is pleasant, it is not a bad idea to walk Mount Parker to enjoy the natural scenery.

Thank you again and we look forward to seeing you again at EAST, Hong Kong.

Best regards

Jennifer Cheung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EAST Hong Kong

Property: EAST Hong Kong
Address: 29 Taikoo Shing Road, Taikoo Shing, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Quarry Bay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Romantic Hotel in Hong Kong
#32 Business Hotel in Hong Kong
#36 Luxury Hotel in Hong Kong
#49 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — EAST Hong Kong 4*
Number of rooms: 345
Official Description (provided by the hotel):
EAST is a lifestyle business hotel from Swire Hotels, designed primarily for savvy business travellers. The 345 rooms and suites offer harbour or urban views of Hong Kong. Complimentary broadband / WiFi internet throughout the hotel. EAST also features a 24-hour gym Beast (Body by EAST) and an outdoor swimming pool. Dining is highlighted by Feast (Food by EAST), the all-day dining restaurant and rooftop bar Sugar (Bar.Dec.Lounge) ... more   less 
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Also Known As:
East Hong Kong Hotel Hong Kong

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