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“Brand new, very smart room arrangement”

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Crowne Plaza Hotel Hong Kong Causeway Bay
Ranked #45 of 730 Hotels in Hong Kong
Certificate of Excellence
Reviewed May 5, 2011

This hotel has just opened 1 year ago (as of May 2011)
Very clean and well maintained so far.
Connectivity in rooms has been done extremely well, as well as furniture convenience of use. Excellent beds, linen and pillows. Same for amenities in bathroom, although the quality of products (shampoo for instance) could be improved. Besides, the location is quiet.
Not much variety in food, but good.
Exceptional for Hong-Kong, staff at reception and at restaurant is even smiling, for a chance (not much, but smiling)

  • Stayed: May 2011, traveled on business
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1  Thank Marc-Philippe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 27, 2011

This CP is better that some IC properties!
Great staff, great location.
An overall fantastic experience!
Highly recommended.

  • Stayed: April 2011, traveled as a couple
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2  Thank pjspjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2011

Stayed there for 3 nights in April 2011. The hotel was just about functional - everything in order but nothing which makes you feel special. The staff was cordial but seemed to be just doing a job rather than going out of the way to make client 'at home'. Food and service too was mediocre.

  • Stayed: April 2011, traveled on business
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Thank Samit_Singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2011

I was here for a business trip for 10 days. Love this hotel. I was staying in a Club room on a high floor overlooking Happy Valley with hills in the background. There is a separate check-in desk on the 2nd floor for Club rooms and is on the same level as the snack lounge and business center.

Pros:
Club rooms comes with free WIFI access in the room and has a snack lounge where you can go anytime for snacks and drinks (including alcoholic drinks) between a certain time. Very nice place to chill and relax with ambient music.

Breakfast was included with a great fare of international, Japanese and Dimsum cuisine. Fresh!

Club rooms were great and spacious. Very clean. Has an iPod/iPhone docker for charging and playing music. Stationery provided and nice glass table for working and comfortable leather chair

Bed was made nice and clean. Love the bathroom with separate bath and shower.
Has an auto screen door to close off the shower area from the bedroom. You could actually watch tv while showering if you did not shut the auto screen door.
Bathrooms were clean.

Taxi stop was just across the Crowne in front of Leighton Centre. Very convenient.

Staff are always smiling and very helpful!

Con:
I found I had to walk out a bit to get some food if I was not eating at the hotel.
It is walking distance from Times Square but the food at the Square was bit pricey for my liking.

Even if it was not for a business trip, the hotel room would be great for a couple given the free wifi, snack bar and the great service.

Would love to go there again

Room Tip: Get the Club Room - Value for money includes WIFI
See more room tips
  • Stayed: April 2011, traveled on business
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3  Thank glamourbugz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2011

Arrived late at night to a luke warm reception, no warm welcome there after a long day of traveling....that's what I want from my hotel. The breakfast staff were very inattentive waited 20mins for coffee and only got it when I had to get up and make a 3rd request to the headwaiter directly, they had one very young man maintaining the hot dishes and cooking the eggs he seemed like he would rather be anywhere but there.....tasteless food. I introduced myself to the concierge who had helped us just to thank him for making our transportation arrangements, he had no time rather he dismissed me. I'm glad I didn't thank him because our english speaking guide was not so english speaking. My aunt had to request clean towels in her room because upon entry to her room she ecountered used towels....disgusting. The staff members are too young...too rude and too uninterested and absolutely no customer service.

  • Stayed: April 2011, traveled with family
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2  Thank Versailles2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2011

We stayed here for 5 nights and found it to be a very nice hotel. Check-in was quick and easy though it seems their info from booking.com did not show that our rate included breakfast. They took a copy of my booking printout and that was fine.

We stayed in their regular room (I forget the name) and it was really nice. Spacious, clean, comfortable bed and a very nice bathroom with a separate shower (that pours from the ceiling). There's a decent sized desk next to power sockets, AV connections for the LCD TV and a USB charger. There was plenty of drawers in the room for storing our bits and pieces. Our room was on the 6th floor so not much of a view but the bar on the top floor can provide that.

Staff were always friendly and helpful. Check-out was quick and easy and they happily stored our cases for the rest of the day until we went to the airport.

Anything bad? Well the coat-hangers were too wide for my wife's jacket... Also, you need to use your room key-card in the lift, if you're not paying attention someone else will press a button after your card-insertion and you will miss your floor! Really, the rudeness of some folk!

Overall I'd say very much recommended.

  • Stayed: April 2011, traveled as a couple
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2  Thank Simeon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

Crowne Plaza Causeway Bay is clearly one of the best hotel in town, far away better than the other hotels of the same brand, even better than an Intercontinental...
Nothing to say about the exceptionnal location, right in the middle of the hustle and bustle of Causeway Bay, a true paradise for shoppers but close to the serenity of Happy Valley area. I don't think there is a better location for staying for business or leisure travellers.
Actually, i'm staying in HK but i've selected this hotel for my parents and i've spent time with them in this beautiful property. Staff is absolutely great, professionnal, smily, efficient, anticipating every need. The check in was quick and at any time we went to a bar or a restaurant of this hotel, we have been extremly satisfied by the high standard of service.
The bedroom was simply wonderful, a Corner Crowne Plaza Club Room, spacious, extremly comfortable with one of the best bed ever, extremly well equiped even with a cellular phone really useful and with a view to die for with large windows making the room so bright and nice. There is a perfect blackout at night, soundproofing is fautless as well as a discreet air conditionning system which is often a problem in a lot of hotels.
The decoration is nice, with a good scheme of warm colours and the bathroom with a window overlooking Happy Valley was so good.
Nice surprise as well for F&B department... Since there is renovation at the Club lounge, the benefits are offered at the bar with a good selection of wines and spirits and some yummy canapés but don't miss Club 28 at the top of the building, next to the small but amazing pool. Having a drink in this bar is a very nice moment and again, the staff is perfect. The buffet breakfast offers a large selection of top quality dishes in a perfect atmosphere for the best wake up.
To conclude, let's say this property is better and better, offering an impressive value for money and a real five stars service in a cool and trendy atmosphere making you as comfortable as in your own place. I've suggested to my parents to go to The Upper House, one of the most exclusive hotel in HK, for their next stay and they told me they just wanna come back to Crowne Plaza Causeway Bay... It means everything...

  • Stayed: March 2011, traveled as a couple
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2  Thank RCBLHKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Hong Kong Causeway Bay

Address: 8 Leighton Road, Causeway Bay, Hong Kong, China
Phone Number:
Location: China > Hong Kong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Hong Kong
#34 Romantic Hotel in Hong Kong
#35 Business Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
Price Range: $233 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Hong Kong Causeway Bay 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites featuring the high-tech Citywide In-room Mobile, WiFi and wired Internet connectivity, iPod Docking Entertainment Center, 5.1 Surround Sound System and a 42 inch LCD TV. Our Club at 28, rooftop swimming pool and fitness center are perfect for unwind. Kudos, the all-day-dining restaurant, features an extensive selection of international cuisine to appeal to all appetites. ... more   less 
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Also Known As:
Crowne Plaza Hotel Hong Kong Causeway Bay

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