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“Lovely river view, cosy room and nice service”

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Hyatt Regency Hong Kong, Sha Tin
Ranked #58 of 723 Hotels in Hong Kong
Certificate of Excellence
Reviewed March 15, 2014

We booked a river/ sea view room and was given a room at the end of the corridor with panoramic view of the Shing Mun River and Tolo Harbour. The room is cosy and big and I have nothing to complain about. The best thing is that we were given late checkout to 2pm!

The hotel is right next to University MTR station which is about 20 minute ride away from city centre. For those who prefer to escape from the hustle and bustle of city life, it's the best to rent a bike to ride along the Tolo Harbour.

Room Tip: Book a river/sea view room on the top floors.
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  • Stayed: March 2014, traveled as a couple
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Thank guneingdoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 - 955 of 1,894 reviews

Reviewed March 14, 2014

The hotel is a very nice and reasonably priced business hotel with easy access to the island and to Shenzhen. Service was excellent, food in the cafe is very good, and the gym is well appointed for a hotel. There is a nice pool and pool area that I did not use, but it looked nice. The rooms are very good, but show the usual signs of wear - some carpet stains and scrapes on furniture. Bay View rooms have very nice views. Access to the MTR is a two minute walk, making trips easy. There are always taxis available, and trips too and from the airport cost about HKD260 and take less than 40 minutes.

Room Tip: Ask for a bay view room on a high floor away from the elevators.
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  • Stayed: March 2014, traveled on business
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Thank lucky66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2014

We stayed at this hotel for a conference in the close by Chinese University. The harbour view is excellent and relaxing. The hotel is modern with pleasant staff, complimentary internet, and a very good breakfast buffet. The University train stop is close by and allows one yo reach Kowloon/Hong Kong island in 35 minutes.

Room Tip: Harbour view is delightful.
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  • Stayed: March 2014, traveled on business
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Thank Harry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

This hotel is located adjacent to a university, train and bus station. Such a location has both good and bad aspects and for us the access to transportation was more important than solitude. Also, this hotel is far away from nearly everything, but price was right and MTR is great. Service at the front desk, like all Hyatts was quick and pleasant.

Harborview room had amazing sights when not cloudy - unfortunately cloudy during 90% of our visit, but the 10%, wow. Room itself was nicely furnished with a wonderful, large shower. Wi-Fi free and OK for our needs. The less good things: Bed too hard, towels - quality and quantity less than expected, very few english TV channels (I know this is not the US, but we have more english channels in Tianjin, China).

This hotel 'processes' many groups and so timing in the main restaurant is an essential skill. Breakfast buffet was serviceable, but otherwise unremarkable. Used room service for one meal and it was quick and some of the best fish and chips ever.

Lastly, really communication problems between Concierge and taxis??? Twice the taxi attempted to drop us off at a location other than the intended destination. Not sure if this is a taxi or hotel problem or both, but it definitely needs to be fixed.

Room Tip: Time your breakfast to avoid the rush, either before (better) or after. Harborview room has amazing...
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  • Stayed: March 2014, traveled as a couple
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Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

I was staying in this hotel 23-26/02/2014 and have been stayed with them few times prior. They never disappoint me, rooms are big and clean. All staff members were friendly and helpful, close to the train station (3 mins walk). Restaurant served one of the best buffet in Hong Kong.

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  • Stayed: February 2014, traveled with family
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2  Thank blueblood2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Easytobook.com
Thank Joann M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Wilson L, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded April 6, 2014

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Reviewed February 28, 2014 via mobile

The hotel was good, the food was good and the location had a lot of transportation options available to get around town. But about an hour taxi to central or 80 min via subway with a change.
The rooms and showers are nice
The breakfast was good and had a lot of options
Next door/connected to university.

Stayed: March 2014, traveled on business
1  Thank Tanglong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilson L, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded March 11, 2014

Dear Tanglong,

Thanks for the great review sharing your feelings and experience about your stay. I am glad that overall you had a great time. Next time when you visit, please also try our newly launched signature Honey Cake at Patisserie, it is my personal favorite. We hope to see you again soon!

Best regards,

Wilson Lee
General Manager

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Additional Information about Hyatt Regency Hong Kong, Sha Tin

Address: No.18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong, China
Phone Number:
Location: China > Hong Kong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Spa Hotel in Hong Kong
#24 Family Hotel in Hong Kong
#25 Business Hotel in Hong Kong
#28 Best Value Hotel in Hong Kong
#39 Romantic Hotel in Hong Kong
#54 Luxury Hotel in Hong Kong
Price Range: $128 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Sha Tin 4.5*
Number of rooms: 562
Official Description (provided by the hotel):
As the latest urban oasis in Hong Kong, Hyatt Regency Hong Kong, Sha Tin features 430 guestrooms and 132 well-furnished suites specially designed for long stay accommodation. Exciting dining options include Sha tin 18 Chinese restaurant, all-day-dining Cafe, Pool Bar, Tin Tin Bar and Patisserie. Recreational facilities include the luxurious Melo Spa, outdoor heated swimming pool and whirlpool, fitness centre with sauna and steam, tennis court, bike rental and Camp Hyatt for children. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hong Kong Hyatt Regency

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