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“Good location but ......”
4 of 5 bubbles Review of Butterfly on Prat

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Butterfly on Prat
Ranked #50 of 718 Hotels in Hong Kong
Certificate of Excellence
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good location but ......”
4 of 5 bubbles Reviewed July 8, 2013

Well located, checking in and checking out was cordial and hassle-free. We even had help loading the taxi with luggage though it was not requested for. Room Internet was free, not commonly found in HK hotels. My issue was with the standard of hsekeeping in the room. It was obvious the floor was in need of thorough vacuuming (quite alot of hair and dust), an old wine stain on the tiled floor near the closet which could be removed within 5 mins, the toilet had brownish/brackish water despite several flushings which means it needed a scrub and one of the bath towels had a hole in it. The basin with faucet was designed in such a way that the table would get very wet whenever it was used. Drinking water was delivered speedily and with a smile. We would probably stay here again but would be much happier if they supervised the room cleaning more.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crew80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
It's great receiving your valuable feedback. First of all, we are pleased that our services standard have make you impressed. On the other hand, we are definitely sorry knowing that the below standard room cleanliness have came as a big shortcoming for your stay. Besides guest services, hotel room condition and hygiene are also our top concern, so please rest assured that the issue would be reviewed and improved in no time.

Please do visit us again in very soon future for a greater experience!
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (292)
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English first
LONDON
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Stayed at Butterfly on Prat hotel for 3 nights (30/6/13- 3/7/9). The location of the hotel is fantastic being based in Tsim Sha Tsui. The most affordable and efficient way of getting to the hotel is by taking the A21 bus from the airport to Chatham Road South. The cost of the fare is 33HKD which is just less than £3. Total journey time is about 50 minutes

The staff at the hotel were brilliant. They speak very good English and were very helpful when providing directions etc. The rooms were reasonable for Hong Kong standards, not too big and neither too small. Each room comes equipped with a Microwave and a Fridge. There is no Mini-bar. They also have free wi-fi in the rooms. The bed was comfortable and shower was excellent.

There is a 24 hour gym in the hotel and on the ground floor they have 2 Apple I-macs with free internet access. There is no restaurant in this hotel; however there are plenty of restaurants nearby.

There is a McDonalds on the same street as the hotel and a very good Indian restaurant serving kebabs, pizza, etc. Also on the same street is a 7/11 which was quite convenient.

I would strongly suggest buying an OCTOPUS card from the station instead of buying tickets each time. It costs 150 HKD, comes loaded with 100 hkd credit and 50hkd gets refunded once you return it back to them. You can also use them in 7/11's, McDonalds, etc.

The hotel is very close to the Avenue of Stars, Clock tower, Space Museum and 1881 Heritage. Train stations are less than a 5 minute walk from the hotel.

Will definitely be using this hotel the next time I return to Hong Kong.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank atishghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
Great thanks for writing us such a positive review and have us on your list for your next visit! Our guest services team is always pleased to receive great compliment like yours, we will definitely keep up our good standard! And totally agree with your suggestion to purchase an Octopus card during the stay in HK. It's in very common use for transportation, convenient stores, eateries and different types of shop, it'll simply bring you so much convenient throughout the trip.
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Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

This hotel is very well located:

The HKG histroy museum is just across the road ( Chatham South Road).
The MTR, East Tsim Sha Sui station is a 3 min stroll,
There are shops at street level in any direction
The Airport Express free shuttle bus stop is 3 mins away ( next street )

The rooms are neat with boutique decor.
We had the twin single room and they offer 2 types of pillows for each bed.. hard or soft.. and they
are identified with colourful butterflies pinned onto them! nice touch.
There is a small kettle with complimentary coffee/tea and also small bottles of drinking water.
There is a small fridge and microwave too. No mini bar though.

The shower is dependable and spacious.. with good lighting in the toilet.
The mirror ( full length ) is at the foot of one bed on a wall.. this makes it difficult for ladies to do their make up
( there is a mirror in the toilet too )
The power point for hair drier is near the window but there is no mirror there.

When we checked in, there was faint red wine stains on the stone floor near the closet and some loose hair.. but we did not inform the hotel.

Overall, the hotel offers a good deal, good security, and everything works. Besides, their staff is polite and handled our check in/out efficiently. Even our luggage was secured while we wandered around after checking out!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SQcrew77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
It's happy to hear that you liked our little pillow butterflies and other facilities as well! Thanks so much for your high rating for us on different area, however from your comment we definitely notice a few aspects that we have not been performing as good as we expected.

Surely, we will do our best to improve those little details and we are confident that your next stay with us would be an even better experience. Thanks again for writing us your valuable comment!
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1 review
5 of 5 bubbles Reviewed July 6, 2013

They got the best attitude in the world.
When I arrived the hotel, they came outside and helped me to carry all luggages inside.
When I left, they helped me to carry eight luggages into taxi and the luggages is really heavy.
Try and you won't disappointed.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevexu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
We are totally thankful hearing your encouraging words about our services, thanks so much for your review and recommendation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Japan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

Nice welcome and assistance carrying bag up to room which proved to be nicely decorated and felt very clean, spacious and comfortable. Excellent location. Room proved to be peaceful for the night, free WiFi, TV, coffee tray and shower room all worked fine. All in all pleasant stay and would use again. Excellent team , thank you to Ms. Patricia Chang and Mr. Tommy Kwok, very accommodating !! I will definitely come back to Butterfly hotel
Cheers Hamamura

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
Our heartfelt thanks for writing us such a sweet and lovely feedback. We are extremely glad that you were touched by our services team and that you found our hotel a peaceful place to stay in. Thanks again and we hope you will visit us again very soon!
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Singapore, Singapore
1 review
5 of 5 bubbles Reviewed July 5, 2013

This is my 2nd time staying in this boutique hotel. Apart from being in a good location in the kowloon side of hong kong it is clean and nice with small rooms at a reasonable price.5 mins walk away from MTR. Restaurants are abundant in the neighbourhood.

Their service was excellent as well. They were thoughtful enough to give us an complimentary upgrade to the bigger room as this time we brought our daughter there and they mentioned to give my girl more space to move around.

Great value for money !!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wenhojl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 16, 2013
Great to hear that your family had a good time with us during your 2nd visit to Butterfly on Prat! Thanks for all your good words about our hotel, we can't wait to serve you on your 3rd visit with us soon!
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Bangkok
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

Been to HK twice earlier... and this 3rd time is definitely a CHARM!! Easy to fall in love w this HIP, downtown center - a real value for money. The room is fully equipped w all the neccesary, just like what the big name hotels provided.. i.e. slippers, dryer, coffee/tea, microwave, flat screen tv, cordless telephone, large toilet room w seperate shower area etc.. small single bed, yet very very comfortable. Best of all, an ipod/iphone docking!!! excellent detail oriented in every inch of the room..

we were impressed by the front staff remarkable services right at our first step to the hotel.. from the check-in, throughout our stay till checking out. Tomy, the manager and his team are professional, polite and very helpful. Their from-the-heart services are exceptional, way much better than other big name hotels in HK i had stayed.

The only downside - no view, just an old bldg next door looking out the window. but who need it when u out shopping all day!!

Highly Recommend! Definitely repeat my stay..

Room Tip: high floor to avoid noises from bars around..
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank khunnoomay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Butterfly_Hotels, Group Guest Services Manager at Butterfly on Prat, responded to this review, July 8, 2013
Great thanks for your wonderful feedback and we are grateful to have your continuing support. At Butterfly we make a lots of effort to distinguish ourselves with our warm, friendly and personalized service, and it's simply lovely hearing your kind words regarding our service. Tommy and rest of our guest services team are very thankful to receive your comment, and we can't wait to welcoming you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Butterfly on Prat

Property: Butterfly on Prat
Address: No.21 Prat Avenue, Tsim Sha Tsui, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#38 Family Hotel in Hong Kong
#39 Romantic Hotel in Hong Kong
#46 Business Hotel in Hong Kong
#71 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Butterfly on Prat 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Situated in the heart of pulsating Tsim Sha Tsui, Butterfly on Prat is the ideal launch pad to indulge in the best shopping, museums and panorama Hong Kong has to offer. Step outside of the hip and chic comforts of the hotel and loose yourself in the mega shopping maze of Harbour City. Go catch up with arts, culture and past of the ex-colony, wine and dine Michelin-grade gourmets and drink in the uninterrupted views of some of the world's finest skylines. Whatever you do in this part of town, you simply wish you'd have more eyes, ears, taste buds and time. To fulfill travellers' need for seamless, connected travel experience, the hotel now offers "4G Pocket WiFi Device" to keep your life in sync! Bring WiFi with you around town and stay in touch with the mobile hotspot (unlimited local data) that instantly connects your devices (up to 5 smartphones, tablets or other wireless portable devices) to the Internet anywhere the coverage is available. Straightforward and effortless - this is how travel should be! And once your heady day is over, return to the stylish relief of our 158 rooms, where branded amenities and device-friendly docking stations mix with free Wi-Fi and strong pops of colours to craft enhanced inspirations for both work and play. Guests will even get the treat of a free smartphone, offering unlimited local calls and 3G data, a city guide as well as all sorts of interesting info and features. Families with children are well taken care of too, with thoughtful amenities and ample space to fit comfortably a family of four. Whenever help is needed, our 24-hour front desk is on stand-by. Need travel advice? Try our 'Local Ambassadors'! How well connected are we? - 4-minute walk to the Tsim Sha Tsui MTR subway station. - 10-minute taxi ride to the Airport Express Kowloon Station for direct train connection to Hong Kong International Airport. ... more   less 
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Also Known As:
Butterfly On Prat Hotel Hong Kong
Butterfly On Prat Hong Kong

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