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Reviewed 4 weeks ago via mobile

First time to come The Mirray`Garden lounge, Feel comfortable and very Nice place. Have a big garden and we order 2 sets of afternoon tea. Colorful and beautiful set. The afternoon tea set enough for 2 people.

Date of stay: January 2020
Trip type: Traveled on business
Thank 786florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvenPutranto, Director Of Rooms at The Murray, Hong Kong, a Niccolo Hotel, responded to this reviewResponded 4 weeks ago

Dear 786florence,

Greetings from The Murray, Hong Kong.

Thank you for choosing to dine with us.

I am pleased that you had a excellent afternoon tea at Garden Lounge. It is wonderful to hear that were impressed with our kind of service and delicious selection of afternoon tea.

We look forward to welcoming you back very soon for another great experience.

With my best regards,

Aven Putranto
Director of Rooms
The Murray, A Niccolo Hotel
22 Cotton Tree Drive, Central, Hong Kong SAR, China
aven.putranto@niccolohotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Presenting with marvellous plating, The Murray Garden Lounge’s tea sets (both classic and “Hide and Seek” special edition) are palatable, with lo excellent combination of colour and taste. Sipping a cup of Earl Grey tea, it is the highest tea experience in Hong Kong with nice savoury and dessert.

Date of stay: January 2020
Trip type: Traveled with friends
Thank michaelching1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvenPutranto, Director Of Rooms at The Murray, Hong Kong, a Niccolo Hotel, responded to this reviewResponded 4 weeks ago

Dear michaelching1994,

Greetings from The Murray, Hong Kong.

Thank you for choosing to dine with us.

I am pleased that you had a excellent afternoon tea at Garden Lounge. It is wonderful to hear that were impressed with our kind of service and delicious selection of "Hide and Seek" afternoon tea.

We look forward to welcoming you back very soon for another great experience.

With my best regards,

Aven Putranto
Director of Rooms
The Murray, A Niccolo Hotel
22 Cotton Tree Drive, Central, Hong Kong SAR, China
aven.putranto@niccolohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We’ve ordered 2 sets of afternoon tea for 4 of us. One of the afternoon set is inspired from the Africa safari, which is very interesting and attractive. Taste very good.
However the spoon for the mango passion fruit dessert is too big, Murray should provide a tiny spoon for the dessert.
Overall superb.

Date of stay: January 2020
Trip type: Traveled on business
Thank kassilty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvenPutranto, Director Of Rooms at The Murray, Hong Kong, a Niccolo Hotel, responded to this reviewResponded 4 weeks ago

Dear kassilty,

Greetings from The Murray, Hong Kong.

Thank you for choosing to dine with us.

I am pleased that you had a excellent afternoon tea with us. It is wonderful to hear that were impressed with our kind of service and delicious selection of afternoon tea.

Your feedback in regards to the spoon for mango passion fruit dessert is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests in residence.

We look forward to welcoming you back very soon for another great experience.

With my best regards,

Aven Putranto
Director of Rooms
The Murray, A Niccolo Hotel
22 Cotton Tree Drive, Central, Hong Kong SAR, China
aven.putranto@niccolohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Friendly staff, nice environment and great food, nothing more we could ask for on a weekday afternoon in the busy city. If you drop by at Central, could go the Murray and pamper yourself with some quality time.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank PMfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvenPutranto, Director Of Rooms at The Murray, Hong Kong, a Niccolo Hotel, responded to this reviewResponded 4 weeks ago

Dear PMfoodie,

Greetings from The Murray, Hong Kong.

Thank you for sharing detailed feedback of your recent stay with us.
We are delighted to read your review and know the wonderful time you had with us.

We look forward to having another opportunity to welcome you back and create memorable experiences with us.

With my best regards,

Aven Putranto
Director of Rooms
The Murray, A Niccolo Hotel
22 Cotton Tree Drive, Central, Hong Kong SAR, China
aven.putranto@niccolohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The Murray has an absolutely stunning and contemporary design, plus caring and efficient staff --- it is simply heavenly! Anthony gave us the warmest welcome and Fai saw us off with all the help we needed, and in between, from the gym concierge to the pool attendant, everyone was unfailingly pleasant and genuine... we recommend this gem of a hotel without hesitation.

The Murray gives a tour to highlight the transformation from a non-descript government building to an architecturally pleasing home away-from-home, and knowing some of the details made our stay even more enjoyable. So take advantage of this interesting offering and spend an hour learning about this special place.

Date of stay: January 2020
Trip type: Traveled with family
Thank May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AvenPutranto, Director Of Rooms at The Murray, Hong Kong, a Niccolo Hotel, responded to this reviewResponded 4 weeks ago

Dear May S,

Greetings from The Murray, Hong Kong.

Thank you for sharing detailed feedback of your recent stay with us.
I am delighted to know that you had enjoyed your visit to The Murray, Hong Kong as well as the personalized service provided by Anthony, Fei and Pool & Gym attendant. I have conveyed well your feedback to the team and they appreciated your thoughtful gesture.

We look forward to welcoming you back very soon for another pleasant experience.


With my best regards,

Aven Putranto
Director of Rooms
The Murray, A Niccolo Hotel
22 Cotton Tree Drive, Central, Hong Kong SAR, China
aven.putranto@niccolohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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