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All reviews west rail industrial loft excellent lobby mtr station room design is stylish hotel vending machine sliding door gym facilities shower cap close to shops transport links hotel is great room service comfy bed hotel stay front desk staff
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Reviewed December 26, 2018

Spacious clean, relatively new (1 yr) Hotel. Friendly staff and helpful. Excellent Location close to shops, Mass Transit Rail, Bus terminal and restaurant all within 5 to 10 minutes walk. Bed is comfortable, bathroom spacious. Great value for the price, would recommend to friends.

Room tip: High floor has good city / river view
Date of stay: December 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank ForMeLuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2018

Nice and funky hotel room design that is sure to appeal to the younger crowd! The breakfast is rather average though.. it would have been much better to offer more variety (i.e. more variety local HK food). But overall, I had a pleasant stay at the hotel. Keep up the good work!

Date of stay: December 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Escape26448164110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2018 via mobile

Stayed for 4 nights as a short trip. Room size is good, exposed wardrobe ok if there's no dust on the rail, rather have enclosed ones. Noise wise, if you're light sleeper then you may realise it's like when someone flushes their toilet then it fills water back, you can hear the water float and a big bang noise as the water stops. Very annoying. Maybe this is just the room that we stayed. Apart from this, all good really.

Date of stay: December 2018
Trip type: Traveled as a couple
Thank Law K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugo M, Hotel Manager at pentahotel Hong Kong, Tuen Mun, responded to this reviewResponded December 19, 2018

Dear Law K,

Thank you very much for choosing to stay in pentahotel Hong Kong, Tuen Mun and sharing with us your experience.

We are glad to know that you overall had a pleasant stay with us. Your comments on the cleanliness of the open closet and sound proof of the guestroom are much appreciated, I would have the departments concerned to follow up and look into the issues. Please rest assured that we always strive to provide a comfortable place with excellent guest services for our guests.

We look forward to welcoming you back for a pentastic stay soon!

Best regards,
Hugo Miguel
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2018

Neat, clean and quiet rooms with industrial decor throughout, friendly staff. Comfortable beds. Need a more comfry chair in the room though. A mini bar fridge would be a nice touch too. Only 40 minutes to Kowloon if you take the MTR and the V City mall nearby where you can get most everything with nice restaurants. Affordable too, good for longer staying customers like me who come back to Hong Kong every year. Had two meals in the restaurant, food was nice but the staff seemed a little inexperience.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Getaway47572458213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugo M, Hotel Manager at pentahotel Hong Kong, Tuen Mun, responded to this reviewResponded December 18, 2018

Dear Getaway47572458213,

Thank you very much for staying with us and sharing with us your experience.

Your valuable feedback is much appreciated. We are all delighted to read that you found the hotel convenient and the rooms clean and comfy. Your comment on the food and beverage service team is well noted as well, we would continue to enhance the overall guest experience by providing internal training regularly.

Please stay with us again and we'd love to create a pentastic experience on your next stay.

Best regards,
Hugo Miguel
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2018

The design of the hotel is quite cool and gives me a feeling of comfort and peace. Good taste for the selection of equipment and materials. Staff members are polite and helpful. Overall quality of services is good except there is still room for improvement on the cleaning standard. I would have no doubt to return for stay and highly recommend Penta Hotels for my friends as well as relatives.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Go30319408335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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