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“clean, quality and reasonable price. BEST SELECTION FOR ALL”

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Dorsett Mongkok Hong Kong
Ranked #77 of 718 Hotels in Hong Kong
Certificate of Excellence
Seremban, Malaysia
2 reviews
“clean, quality and reasonable price. BEST SELECTION FOR ALL”
4 of 5 bubbles Reviewed July 13, 2014

reasonable and quality hotel for budgeted trip persons.
they give us handy phone for complimentary use, free shuttle bus, helpful hotel personnels, good environment for mtr, olympic, easy to find food, i may suggest to use hv more frequent buses via to all destination routes. more, i also suggest: silka, rosalle hotel which are so called "handicapped ppl" distance nearby to the hotel, should have shared buses to increase to frequency of buses.

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank westdeap12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,484 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (816)
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Australia
Level Contributor
84 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed July 12, 2014 via mobile

This is a good hotel ruined by noise. The rooms are a reasonable size for Asia, and have everything you need.

The included breakfast was only OK 2 out of 5 days as some of the menu changes were a little odd. The cereal is all stale and the milk and juice are warm.

However the noise from other guests totally ruined this hotel for me. I'm not sure if we were just unfortunate enough to have 3 of the loudest families in the world staying near us but the noise at all hours was insane. Screaming kids and parents up and down the corridors and I could still hear them clearly once they were in their rooms, not at all great if you're battling jet lag.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank squishy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, July 15, 2014
Dear Guest

Thank you for staying with us.

Your comment on the breakfast is noted. We will reflect this with the restaurant manager for their further improvement.

We are sorry for the unpleasant experience caused by the loud sound from next room during your stay. We hope you had contacted our 24-hour duty manager on the spot for a prompt investigation and room change to minimize the disturbance. We will definitely look into this issue with our maintenance team to see if there is any part we should consider adding soundproofing materials to further reduce the noise in the hotel..

We truly hope this will not prevent you from staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 11, 2014

Small and cosy hotel I will say. Room is small, very small. But by HK standards, all hotel rooms are small, unless you are talking about Mandarin Oriental, JW Marriott and etc other 5 star hotels. My friend and I have just enough room to walk about despite us not laying our luggages open and tucked them in between the gap of the two single beds.

Located at Mongkok but not at the very heart of Mongkok. To get to Central Mongkok (i,e ladies market/ temples street)/ Harbourcity area , can be quite a challenge by MTR, as the MTR nearest to the hotel (Olympic Station), doesnt go directly to Mongkok Station or Jordan Station. However, fret not, hotel provides shuttle services at every hour to Langham Place Shopping Centre (Mongkok Station), Kowloon Station and Harbourcity area. So that pretty much ease the incovenience. This location is great if your trip to HK pans for visit to Disneyland or The Buddha as located near Olympic Station, the line brings you direct to these two locations with ease.

Location is near to Tung Choi Street/ Gold Fish Market, Fa Yuen Street Market, and the mekka of cheap and good dim sum - Tim Ho Wan Sham Shui Po and Yi Dian Xin. All within walking distances of 15-20 mins (again, this varies on your walking pace). Right just opposite the hotel, many small eateries, so if you are lazy to walk, fret not, you will never go hungry.

P/S - the hotel do not provide bathrobes. It will be great if they do. I've stayed in this group's other hotel properties and the room is equally small and cosy and there's bathrobe provided. SO I do not see why Dorsett Mongkok is not providing.

  • Stayed July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank shopping_shandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, July 15, 2014
Dear Guest

Thank you for staying with us .

Room size wise, we offer five types of rooms in different sizes to suit a wide range of travelling preferences. On your next visit, you may consider staying in our suite room measuring 42 sq.m. which comes with a spacious separated bathroom and a living room for a more relaxing experience.

We would like to inform you that bathrobe is available upon guest’s request at no extra cost. We hope you had a chance to contact our housekeeping team to have the bathrobe delivered to your room.

We look forward to welcoming you back again in the near future.
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Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 11, 2014 via mobile

Hotel rooms are well maintained and clean which is most guest is looking for as everybody needs a comfort staying place. Mcdonald, 7-11, watson, pharmacy and supermarket are just opp this hotel. And nearby dim sum at new kowloon plaza is great. There are also a few nice restaurant opp.
Will be better if the free shutter bus is bigger for more guest as I can see some guest couldn't find a seat and had to walk to their destination.
Walking to mongkok or Olympic mtr to me is near as I like walking but not for my child and parents.
Restaurant buffet breakfast is good and have slight menu change daily.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jack Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, July 15, 2014
Dear Guest

Thank you for staying with us.

As for the complimentary shuttle bus, the service operates on a first-come-first-serve basis, we usually would suggest our guests to be there 10-15 minutes early especially during the peak hours. We will definitely revisit the demand and consider your suggestion of a larger capacity shuttle bus for our guests’ convenience.

We appreciate your feedback on the restaurant buffet breakfast.

We look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 10, 2014

Room and bathroom are clean, size is small but just nice for 2 people. 10 mins walk from the hotel to Olympic station. There are restaurants, bakery and convenient shops just outside of the hotel. However, it was noisy at night as we can hear people talking at the corridor and sound when they closed the door. The room provides a mobile phone which can be used for hot spot or bring out. This is thoughtful as we do not need to buy sim card.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank ChorYin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed July 10, 2014

Staffs are friendly, room is comfortable, handyphone is helpful. Not the nearest to the MTR but of walking distance. Would definitely come back if I were to visit Hong Kong again! Thank you Dorsett Mongkok for the pleasant stay.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myfortunecookie1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 9, 2014

This was our second stay here, as compared to the first stay in Nov 2013 (faulty safe), this was so much better! This time we were very satisfied. They gave us a high-floor room (20th) and everything in the room was working fine. They even have a Handyphone (which we don't recall having it during our last stay) that provides us with free internet usage, free local and international calls, and most useful of all, we can bring it out to anywhere. Service from staff was good and shuttle service to major locations was convenient. The shuttle service brought us straight to Kowloon station for airport express transit which is really convenient. Great quality boutique hotel!

Room Tip: Rooms on higher floors are better, otherwise might experience a full lift quite often.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank lovebellsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorsett Mongkok Hong Kong

Property: Dorsett Mongkok Hong Kong
Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Location: China > Hong Kong > Tai Kok Tsui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#70 Luxury Hotel in Hong Kong
#99 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Mongkok Hong Kong 4*
Number of rooms: 285
Official Description (provided by the hotel):
Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more   less 
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Dorsett Mongkok Hong Kong

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