We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quick respond for help”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Dorsett Mongkok Hong Kong
Ranked #76 of 730 Hotels in Hong Kong
Certificate of Excellence
Reviewed August 30, 2012

Room was cosy and comfy for me and partner. Everything was complete and well sufficient.

One time I couldnt open my safe. Yannick who was on duty was at my door in less than 5min. Also presented me a corporate gift to me as goodwill gesture. Unexpected. Thumbs up for that. I will definitely consider this good for value, new and very wlecoming hotel.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank HallyJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (3,859)
Traveler rating
Traveler type
Time of year
Language
  • More languages

3,080 - 3,086 of 3,859 reviews

A TripAdvisor Member
1
Reviewed August 29, 2012 via mobile

It's my first time staying in Cosmo Mongkok Hotel. Picture and reality looks the same, very comfortable too. We were having problem with our safe deposit box, called the concierge and their manager, Mr Yannick came to our room within 5 mins. Service was superb! I will definitely stay there again on my next trip to Hong Kong.

Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 28, 2012

On arrival we were greeted by very friendly and smiling hotel staff and on first impressions the hotel looked clean modern and inviting atmosphere with very cold air conditioning which was greatly appreciated.
We were checked in by Augustine,the office manager,who was very polite and checked us in efficiently who also upgraded our room which was a surprise.
Augustine was very knowledgeable and spent time to advise us on where different markets etc were which was invaluable.
On entering our room,which we were expecting to be small in view of the country we were in so no surprise,on the 23rd floor and yes it is compact but very clean with LCD TV,alarm clock, iPod dock and tea/coffee making facilities with a mini bar.
The bed was very comfortable with light switches all over the place and an electrically operated blind when up the view was excellent.The shower / WC was compact but functional and clean which was replenished with clean towels daily if required along with complimentary toiletries ,tooth brushes and complimentary two bottles of water.
There was a free shuttle service every hour from the hotel and back from various destinations,the only negative about the free shuttle was the over zealous fast driver.
We could not comment on hotel dinning as we eat out every day.
I read the lifts were very slow but we had NO problem having to wait no more than a few mins.
Yes the lobby area did get busy but you must remember it is just that 'a lobby' where guests check in and out and make use of the free WiFi. We did not find this to be an issue at all.
The hotel is within walking distance from the many MTR Stations and a good short cut to Olympic station is via the HSBC building.
Would we go back again YES.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded September 2, 2012

Dear R G, it’s our great pleasure to learn that you were impressed with our warm hospitality, modish hotel design, as well as the air conditioning. Your kind comments especially to Augustine will be directed to him, it is always encouraging to hear from satisfied guests and it strives us to uplift our standard of service. We’re glad to know that you’ve enjoyed the cleanliness, comfortable mattress of the famous brand Simmons, also all the amenities that we offer inside the guestrooms. Indeed the hotel provides five room categories sizing up to 42 sq m and all the rooms are smartly designed and well equipped to maximize the use of space. Your comment to the shuttle service is noted and we’ll brief the team in order to ensure a safe and comfortable ride for all our guests. While the hotel is surrounded by an array of local restaurants and eateries for guests’ selection, a Thai restaurant Thai Pad is newly opened on the 2nd floor for an authentic culinary experience. Come visit our hotel website for details of latest promotions, exclusive privileges including best rate guarantee, free WiFi, free 24-hour check-in/out service and more and plan your trip ahead with us. We look forward to welcoming you very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2012 via mobile

Really enjoy my staying here. Small room doesnt matter, because the name is Hong Kong. I love to user private lounge at level 1 which is private to guest. The shuttle is very useful to guest that like to travel around the city. Vibrant staff at the front desk. Good location for guest that travel without travel agent.

Thank Muhd N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 25, 2012

A last minute booking for an adhoc trip. We've gotten the Cosmo-organic room, very tiny (common for newer hotel in HK). Lobby is always packed with hotel guests enjoying the free WiFi. We are given free WIFI in the room..so its ok. Bed is comfy but for some reason, its wobbly - I supposed the base is not set up properly.

For the price paid, its decent though if I have more time to plan and research, I think I would prefer something more spacious.

Service is pretty good, staff are generally friendly. Only after we checked out, while waiting for the HK Airport Express shuttle (free) , the checking in/out counter staff was abit grumpy when we asked if we can wait at the Cosmo Lounge (we are entitled to that for booking the Cosmorganic room) instead and just gave us a short and curt "No"... I supposed we are not to expect the hospitality from them after we have checked out...it would have been a nice touch though.

Also, its decently close to the Olympic MTR Station and Olympic Shopping Mall (which connects to the Mongkok MTR Station).

Room Tip: Don't think it makes a big difference choosing the normal rooms vs Cosmorganic - the layout and...
See more room tips
  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded August 28, 2012

Dear Mei, thank you very much for your review. In fact the hotel provides five room categories sizing up to 42 sq m for a more spacious experience, and all the mattresses are imported from the international famous brand Simmons which is good for back support to ensure our guests the quality of sleep, guests can feel free to contact our housekeeping team if there are issues with the bed or anything inside guestrooms, they would be very happy to offer immediate assistance. We’re glad to know that you like our services, while check-in to our Room Cosmorganic can enjoy free access of the Cosmo Lounge offering complimentary Wifi, coffee, tea, and etc. with the key card, I trust that it was miscommunication after your check-out and returned the key card for accessing our Cosmo Lounge. We have briefed the team to offer flexibility in order to ensure all our guests will have pleasurable stay thoroughly. Please feel free to visit our hotel website for details of rooms, latest promotions and exclusive privileges including free WiFi, best rate guaranteed and more for any bookings. We look forward to serving you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

Stay in Cosmo Hotel Mongkok for 2 days. The room is pretty small (but it is quite common in country such as Hong Kong). In general, my room decor is quite modern and look new. The interior design is quite good to fully utilize the existing space. Something I'd like to give compliment is the concierge service. I arrived the hotel using airport transfer in MPV. I got more than 7 pieces of luggages in the car. The moment i stepped down the car, a few strong (and handsome..) guys already waiting out there to assist me in arranging my luagage to the hotel room. They even recommended some nice dim sum restaurants nearby the hotel (within walking distance). As far as the location is concerned, I don't really like it (there are some better choice). As far as the service, no complaint about.

Stayed: September 2011, traveled on business
Thank FairyMantra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded August 28, 2012

We’re delighted to learn that you enjoyed the stay and like the design in our guestroom, in fact the hotel offers five room categories sizing up to 42 sq m and all of them are smartly designed to maximize use of space for guests’ comfort. You kind comment is very much appreciated and it will be directed to our concierge team. It is always encouraging to hear from satisfied guests because positive feedback serve as reassurance that the team is on the right path. Apart from the free shuttle service which brings our guests to multiple locations in Mongkok, Tsim Sha Tsui and West Kowloon, the nearest Olympic MTR station is within 4-minute walking distance, buses and mini vans are available just outside the hotel to bring our guests to explore around the city. We look forward to welcoming your return soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2012

We stayed here for 5 nights in mid August 2012. The hotel is great although their room service menu needs to be expanded to include more than just Thai food and a couple of pasta dishes. The hotel is clean, the staff is friendly and knowledgeable. The free shuttle bus is helpful for going out. The MTR is not far and it's approx a 5 - 10 min walk to the Ladies market (not just for Ladies but a fine selection of things you don't need but can't help buying!)
When we're back in Hong Kong, we'll likely stay here again.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chingfordian2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded August 28, 2012

Dear Ching, thank you for writing about us. It’s our great pleasure to learn that you had a pleasant stay with us and enjoyed the warm hospitality from our professional team, also the free shuttle service which brings our guests to multiple locations in Mongkok, Tsim Sha Tsui and West Kowloon. The hotel has a Thai restaurant Thai Pad newly opened on the 2nd floor therefore guests can enjoy a sumptuous selection of authentic Thai delicacies even in their guest rooms while the room service menu also offers sandwiches and pasta dishes with an extensive drink list, we’ll also direct your comments to the restaurant for their review on the selection on menu. Meanwhile, the hotel is surrounded by an array of local restaurants and eateries where guests can enjoy traditional Cantonese food and cuisines of other countries. We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Mong Kok
Metropark Hotel Mongkok
Metropark Hotel Mongkok
#30 of 730 in Hong Kong
1,386 reviews
Tsuen Wan
Royal View Hotel
Royal View Hotel
#109 of 730 in Hong Kong
995 reviews
Tai Kok Tsui
Rosedale Hotel Kowloon
Rosedale Hotel Kowloon
#128 of 730 in Hong Kong
895 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Dorsett Wanchai, Hong Kong
Dorsett Wanchai, Hong Kong
#112 of 730 in Hong Kong
3,281 reviews
Show Prices
Show Prices
Show Prices

Been to Dorsett Mongkok Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dorsett Mongkok Hong Kong

Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Location: China > Hong Kong > Tai Kok Tsui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Best Value Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#49 Romantic Hotel in Hong Kong
#68 Luxury Hotel in Hong Kong
#97 Business Hotel in Hong Kong
Price Range: $30 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Mongkok Hong Kong 4*
Number of rooms: 285
Official Description (provided by the hotel):
Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, getaroom.com, Travelocity, Orbitz, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your Dorsett Mongkok Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dorsett Mongkok Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing