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“Value for Money”

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Dorsett Mongkok Hong Kong
Ranked #75 of 718 Hotels in Hong Kong
Certificate of Excellence
Singapore, Singapore
1 review
“Value for Money”
Reviewed November 10, 2011

Hotel is located near to the Olympic MTR and is just walkin distance (10 min) to Monkok, very convenient. One can easily find restaurant and local eatery house nearby too. Macdonald is just across the street.

  • Stayed November 2011, traveled as a couple
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Helpful?
Thank Sallyweesl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2011

I was there from 4 -7 Nov 2011. Overall the hotel was quite satisfied except for the Hotel Lobby was too warm, air-con was not powerful enough at the lobby to accommodate large crowd at the lobby.

The staffs were quite helpful, and I personally like the shuttle bus sevices which takes us to the mongkok station, and even tho w/o the shuttle bus the nearest mtr station is Olympic which is just abt 10 mins walk.

We had a deluxe room but it's not too big, the wardrobe was an open concept wardrobe which only allows you to hang abt 4pcs of clothes, they have given us a sewing kit but w/o scissor; there was no plates for the teacups or for us to contain our food in the room.

There was 2 lifts sevicing the 27 floors, it was too slow and at times the lift was too pack w guests and we had to wait for another probably 5-10 mins for the next empty lift.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ksl71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, November 13, 2011
Thank you for your comments, we will pay more attention to the lobby temperature and ensure we provide a comfortable environment for guests inside the hotel premises. Though Olympic subway station is only about 4-min walk from us, the hotel provides free daily shuttle services to Mong Kok, Tsim Sha Tsui and West Kowloon dropping guests for shopping and sightseeing. Among our 285 rooms are 5 different categories with a room size ranges from 18 to 42 sq m. Our Suite Air and Room Family Quad are spaciously enough to fit in 3 and 4 guests respectively. For anything you need during your stay, guests may contact our Housekeeping office and they will be more delighted to assist.

As for lifts service, since during your stay we were having full house, the work load of our guests lifts had inevitably heightened. The good news is soon we are going to have 1 more guest lift in order to mend this issue. Hope next time when you stay with us, you will be even more enjoyable in terms of all facilities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 10, 2011

I stayed for nine nights in this hotel. Location is fabulous as it's surrounded with delicious food stall, everything is within reach. MTR station is about 10 minutes walk away, macdonald is just across the street, and hotel provide shuttle bus to other MTR stations. For a 4 stars hotel the price is really reasonable and room comes with beautiful views. My boyfriend and i never fail to say good morning and good night to Hong Kong during our stay there. Wifi connection provided at the lobby is fast and staff are friendly and polite. If i ever get to go back to Hong Kong again, which i think i will, i will for sure book cosmo mongkok again.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charmedshirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed November 9, 2011

This hotel is very small but liveable. ok to stay but the location is very inconvenient. The closest MTR is about 10-15 minutes walk away...pretty annoying when you've done a few hours of shopping and walking already, especially when the weather is hot and humid!!! However, catching a taxi is another option...not that expensive at all. WiFi is not for free...it states complimentary first 24hrs but NOPE...not true!! We had 2 iPads and both logged on in the same room number and was charged twice $12HKD x2...not expensive however, felt cheated. The only thumbs up were the staff....very helpful and nice to talk to.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, November 11, 2011
Our hotel has 285 rooms and suites divided into 5 categories having room size that ranges from 18 to 42 sq m for different travel purpose. Location-wise, we are only a 4-min walk away from subway Olympic station and a 10-min walk from Mong Kok station and busy Nathan Road. Hotel also provides free daily shuttle service to several destinations in Mong Kok, Tsim Sha Tsui and West Kowloon so guest can utilize after shopping. WiFi is provided absolutely free in the hotel lobby and in the restaurant on 2/F. For wired Internet and WiFi in room, the service is charged with different rate plans and service charge will apply to both paid/free Internet plans and those are to be collected by the service provider.
We thank you for your compliments on our staff and we hope their helpfulness will bring you back to us in the near future!
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Melbourne, Australia
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 9, 2011

I stayed for 3 nights whilst travelling by myself in Hong Kong after my friend had gone home. It is a little out of the way, and the walk from Olympic MTR station was a little uncomfortable the first time. It is surrounded by some run down buildings, but show me a place in HK that isn't!! But once I had checked in I felt very comfortable and safe. The shuttle bus runs every hour looping from the hotel to Mong Kok station, TST, Kowloon, and back. Admittedly, in the peak times, a couple of people might have missed out on places on the bus, but as long as you go there a few minutes early, you were assured a spot. And, in HK, taxis are so cheap, it shouldn't be a bother. The rooms are small, but it is HK. Everything that needed to be there was there, and in good working order, so no complaints!

  • Stayed November 2011, traveled solo
    • Value
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Helpful?
1 Thank sssshhhh80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 9, 2011

One if the worst hotels to stay.... Rooms are small and NO value for money... Reception staff are hopeless and poor communication. Misleading web. Says free wifi yet they fail to say you must pay for tax! No 24 hr room service! No ice! Housekeeping good! Breakfast is super boring and below average. Closet MTR is not 10 minutes away!!!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yiann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotelMongkok, General Manager at Dorsett Mongkok Hong Kong, responded to this review, November 11, 2011
Our hotel has 285 rooms and suites divided into 5 categories having room size that ranges from 18 to 42 sq m with our Suite Air and Room Family Quad spacious enough to accommodate 3 and 4 guests respectively. For Internet service charge, the policy is stated clearly on the website and the service charge applies to both paid/free Internet plans and those are to be collected by the service provider. Our room service is available daily from 6:30am to 10:00pm and our in-house award winning Cinecitta restaurant (on 2/F) opens daily from 6:30am to 10:00pm as well. Location-wise, we are only a 4-min walk away from subway Olympic station and a 10-min walk from Mong Kok station and busy Nathan Road. Hotel also provides free daily shuttle service to several destinations in Mong Kok, Tsim Sha Tsui and West Kowloon. As for staff service, our crew is professionally trained to tender sincere service yet we take your comments and ensure improvement on their communications skills. We hope to welcome you back in the future!
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Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2011

We stayed there for 4 nites..

It was a small cosy stay experience with Cosmo MongKok..

The rooms are rather small, with additional of 1 big luggage placed in the room, there ain't much space left for walking around.. However, it is totally understandable for Hong Kong standard.

The staffs are friendly, when we approached them to ask for directions..

There is also bus shutter for guests to a few shopping malls & Mong Kok train station which is a plus point..
- Suggestion to Cosmo : Maybe can increase the trips of buses as currently is 45min interval per trip and the mini bus is rather small for guests who are carrying a few bulky luggages to the train station (Kowloon)..

Location wise is good, as it is located in the cross junction, whereby there are Macdonald, Supermart, Watson & some local food restaurants available..

Overall, the services are good.. Will stay there if we are going to Hong Kong again. :)

  • Stayed October 2011, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank aman2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorsett Mongkok Hong Kong

Property: Dorsett Mongkok Hong Kong
Address: No.88 Tai Kok Tsui Road, Kowloon, Hong Kong, China (Formerly Cosmo Hotel MongKok)
Location: China > Hong Kong > Tai Kok Tsui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Best Value Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong
#69 Luxury Hotel in Hong Kong
#99 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Mongkok Hong Kong 4*
Number of rooms: 285
Official Description (provided by the hotel):
Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more   less 
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Dorsett Mongkok Hong Kong

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