The outstanding service from the staff impressed me. I have to admit I was pretty disappointed by the room sizes, but I finally adapted to this for a short overnight stay.
I had never heard of this hotel until my company booked it. Upon arrival, I found the location to be adequate, close enough to manage where I wanted to go.
But the service attitude of the staff made my day. Check in was fast, professional and friendly. Waits for the two elevators proved to be long most of the time.
The room......wow, so surprised at tiny size for a newly opened hotel. I was really disappointed when I arrived, but I became accustomed to this and for one person this was ok. Similar to some other HK hotels, but did not expect for new place.
The bed could only be accessed from one side and the TV was wall mounted to make some room. The decor was well done to offset the tiny space and I decided I could cope for short term visit.
I had two disappointments.
I set the temperature for 28 to try and warm up the chilly room, but discovered it was colder. I finally decided the heat was broken and called for help. They sent a space heater and I later learned from other reviews that apparently the hotel does not have heat!. For 10 months this is fine.
I am very disappointed that this is not somehow high lighted when you arrive to check in or in the room.
Other shock was the new building under construction outside my window. On 23rd floor, I was look at the faces of the workers and they were noisy.
I tried to sleep in on Saturday, but the workers had other plans for me.
Overall - for the price I paid (HKD 1000+) I was not impressed with no heat, and construction noise. Also a HKD $120 charge for internet was also too much for my tolerance.
If I could pick a room on other side of building , get a lower price (this room and location seems to be ok for me at HKD 600 range inclusive of internet ) and of course avoid the cold weather days , maybe I would come back for a short stay.
The staff try really hard to make you welcome and go out of their way to help.
- Official Description (provided by the hotel):
- Book this hotel online to enjoy free in-room 100Mbps WiFi and a 24-Hour Full Stay (for hotel official site booking only)! This Mongkok boutique hotel is 100% smoke-free, where Ladies Market and Temple Street night market are just within 10-15 minutes away for a local shopping experience. Free daily shuttle to Mongkok, Tsim Sha Tsui and West Kowloon is also available. The fitness studio is open 24 hours. Dorsett Mongkok is an EarthCheck bronze benchmarked hotel. ... more less
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- Also Known As:
- Dorsett Mongkok Hong Kong