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“Simply Magnificent”

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Hyatt Regency Hong Kong, Tsim Sha Tsui
Ranked #38 of 718 Hotels in Hong Kong
Certificate of Excellence
Sydney, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Simply Magnificent”
Reviewed October 8, 2013

i was fortunate enough to get a free upgrade to the Presidential Suite and was stunned by its size, view and amenities. it was a fantastic room and i am not sure why i was upgraded but am very thankful.

The location is excellent to many upmarket shops and restaurants and not too far from the airport.

The staff were fantastic throughout our stay with everything we could possible wish being looked after. This is without a doubt one of the best experiences i have ever had in a hotel and although the room was incredible it was really the helpfulness, cheeriness and politeness of the staff that impressed me most.

i know i wont be fortunate enough to receive an upgrade like this again, however i am already planning my return to Hong Kong and will definitely be staying at the Hyatt again.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank Ric1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, October 9, 2013
Thank you for taking the time to share your recent experience. It is a great pleasure to read your compliments to the hotel location and overall services. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (363)
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Bandung
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 8, 2013 via mobile

We chose this hotel as it has direct access to the k11 mall and being 7 months pregnant when i made this trip, location is so important. The hotel is new, clean, decent size room for hongkong standard. Overall Ive got nothing to complain about, it was a pleasant stay. And they had direct shuttle to kowloon station too, so access to the airport was a breeze.

  • Stayed January 2013
    • Value
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Helpful?
2 Thank Kissesandcake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladisyoung, director of marketing communications at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, October 9, 2013
Dear Kissesandcake

Warm greetings. Thank you very much for your support for Hyatt. Trust that you have enjoyed your stay at Hyatt Regency Tsim Sha Tsui. I will share your complimentary comment with the team. All the best to your prenancy.

Kind regards
Gladis

Gladis Young
Director of Marketing Communications
Grand Hyatt Hong Kong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 7, 2013

I booked a room at short notice and got a competitive deal. I stayed on one of the Regency Club floors and, by request, was found a smoking room. Harbour facing rooms gave extremely spectacular views and are to be recommended.

The house keeping staff were very good, proa active and friendly.

I took a limo from the airport to the hotel which was costly, more than double the taxi fare, but the car was immaculate, the ride was smooth, the driver courteous and I was comfortable knowing that I would not have to worry about being taken on a diversion by a taxi driver.

The Club Lounge offered a breakfast service, as well as evening cocktails. I did not go for cocktails, but did have the breakfast. The staff are very service oriented, anxious and able to please. The food offering itself is, however, limited in the Club Lounge and a wider selection is probably available in one of the other food outlets in the hotel.

The location is very convenient, just of Carnarvon Road, 10 minutes walk from the Star Ferry and with a great selection of shopping and food outlets within a half mile radius of the hotel.

Room Tip: Harbour facing rooms on the higher level floors offer absolutely fantastic views by day and by night
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank EoinOMurchu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 2, 2013

What a great stay in Hong Kong (Kowloon side)! This is one of the best run hotels I have ever stayed in! We had a Club King on the 23 floor near the Club Lounge, oh so good. The staff were superb throughout our 9 day stay from airport pick up to check-in, the service in the Club Lounge, and the in house restaurants. The hotel's location is right near Nathan Road, great shopping - I do love Kowloon side. Also near a MTR station. Do buy an Octopus card for all your travels (balance refunded at the end of your trip). I thought the staff who looked after the Club floors were among the best I've experienced in many years traveling. Thanks to them for making our holiday so great. I won't stay anywhere else in Hong Kong next time. Thanks Hyatt Regency Hong Kong!

Room Tip: Indulge in a Club room to use the private lounge area and its privileges.
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank cyberlion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, October 3, 2013
Thank you for staying at Hyatt Regency Hong Kong, Tsim Sha Tsui. I was very pleased to learn of your satisfaction with the hotel location and services from Regency Club. We were delighted to receive such recognition. We thank you for taking the time to share your experience. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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New Westminster, Canada
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 2, 2013

Outstanding service. I really enjoyed staying at this Hyatt.Good location, great food, amazing customer service, metro stations very closed, ferry docks also very closed too. Rooms are very very good and they respect the privacy. Fitness center with anything you need. With the K11 mall at its ground floor it`s really appreciable most when you need and pharmacy or food shop nearly.

Room Tip: Harbour view
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  • Stayed September 2013, traveled on business
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Helpful?
Thank Robertocjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, October 3, 2013
Thank you for sharing your recent positive experience. It is a great pleasure to receive your compliments to hotel location, overall services and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 1, 2013

I usually stay on the Island when travelling to Hong Kong for business. As it was a vacation this time round we chose Kowloon for a 24-hour stop over. Checking in late to the Hyatt Regency we were made to feel welcome from the minute we arrived. The location is good and close to Knutsford Terrace if you want to eat or drink locally.

Next morning we used the pool deck, which is spacious and un-crowded, before a day of shopping. Our flight home to London was late evening and the hotel were very accommodating in providing spa access to shower and refresh before heading the to airport. There's also a airport express shuttle every 12 minutes from the basement of the property, which is convenient and easy.

  • Stayed August 2013, traveled as a couple
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Helpful?
2 Thank radars4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, October 2, 2013
Thank you for taking the time to share your recent experience. I was delighted to learn that you enjoyed your visit, especially the hotel location and service. Thank you for your kind compliments. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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Hong Kong, China
Level Contributor
213 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed September 29, 2013

I really liked this hotel. Very efficient check in (though taxi driver didn't know the place and the entrance is not easy to find) where the staff asked me when my flight was and spontaneously proposed a later check out. I had a Harbour view suite (number 1925) which was stylish, clean, comfy and had a great view. It cannot get any better.

The Regency club on the 23rd floor is great. Excellent service and very good food and drinks. I took breakfast there every day (I stayed 3 nights) and I also tried to make it for the evening cocktail with view on the Hong Kong Island skyline.

Room Tip: Harbour view suites are great.
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  • Stayed September 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Tk100964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 30, 2013
Thank you for taking the time to share your positive comments. It is a great pleasure to read your satisfaction with the check in process and overall guestroom facilities. We also appreciate your kind compliments on the hotel services especially the experience at Regency Club, we are happy to receive your recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Property: Hyatt Regency Hong Kong, Tsim Sha Tsui
Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#37 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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