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“Awesome staff and Awesome Hotel”

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Hyatt Regency Hong Kong, Tsim Sha Tsui
Ranked #41 of 718 Hotels in Hong Kong
Certificate of Excellence
singapore
Level 6 Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Awesome staff and Awesome Hotel”
Reviewed September 24, 2012

I was fortunate enough to stay 6 nights in the regency club with my family earlier this year.
The hotel is in a great location. TST is ideal as a place to base yourself out of to see HK. But it was the staff that were really the outstanding asset of the hotel.

The Regency Club is superb and a great place to see the nightly laser show over HK harbour. The staff are attentive and remembered all our families names by the second day.

The suite we had was excellent, and the facilities, gym, pool et.c are world class.
I look forward to staying there again soon.

Room Tip: This is one Hyatt where it is really worth the extra to get the Club floor.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
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Helpful?
1 Thank mikeinsingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 26, 2012
Thank you for taking the time to share your recent experience. It is a pleasure to read your positive comments concerning the location, overall hotel service and facilities. We were delighted to learn that the Regency Club were helpful and friendly. Please rest assured that we will recognise the Regency Club team for the assistance provided to you during your stay. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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2,402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (368)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 20, 2012 via mobile

This is my second stay @ Hyatt R TST. Firstly, i have stayed at 3 other hotels in kowloon & this is by far the best. Staff are always friendly, smiley & polite. Location is very convenient to MTR & all the shopping is in walking distance. Rooms are clean, modern and housekeeping are top notch. I cannot fault a thing!! Will stay again next year.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YY_LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 23, 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the location, overall hotel service and facilities. We were delighted to receive such recognition. We look forward to welcoming you back on next year. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
102 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 18, 2012

I have spend two nights in the hotel.
I usually stay at the Courtyard Marriott and it was also my first stay in a Regency.

I was happy with the choice:
- good size for the room (in HK)
- Huge bathroom, nearly the same size as the room. I was tossing where to sleep
- Good Water pressure in the shower
- Recent and clean room
- Comfy bed
- Good location, but not great from the airport loaded with suitcases. A short trip in taxi makes it better from the Kowloon airport station
- Friendly staff.
- Great breakfast. And the breakfast room is neatly decorated (worth it)

I am likely to consider this hotel for my future stays in HK

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank axelgfrsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2012

This Hyatt Hotel is located above the K11 Mall and has very easy access to both East TST and TST railway stations and the excellent subway network allowing you to walk in air con comfort to many areas of Kowloon. The rooms were very comfortable, beds amazing and the bathrooms just lovely. We had a harbour view room on the 20th floor and there is a window bench to sit on and enjoy the view. Breakfast is great, either in the restaurant or order as room service one morning, like we did, and enjoy the view in your own room. Chin Chin bar has great ambience with a sensational bar and comfy seating to enjoy a drink or two. The staff were very accommodating and minded our luggage for 2 days while we were off on a side trip to Shenzhen. The hotel also has a great pool, for either doing a few laps or just cooling down. We would highly recommend to others.

Room Tip: Select a harbour view room, it costs a little more, but is well worth it.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Away_ASAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 18, 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the location as well as our hotel service, food and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 16, 2012

Very good hotel ESP for business as I would normally stay at a smaller hotel when I am on vacation. Servicemexcellent and perfect for pick up to drop off. Food including buffet breakfast is first class and room serve is good - even though they were a little flustered with a side order of steamed broccoli it all worked out great. Plus unexpected views of the island.
Recommended.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suezzerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, Afrique du Sud
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2012

Great hotel, great location, great service, great room! My first trip to Hong Kong was an absolute delight. We were able to check in early, have a delicious Capuccino before exploring the city! I have absolutely no complaints about this hotel whatsoever and will definetely choose it again on a return trip to Hong Kong.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mischka0206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 17, 2012
Thank you for taking the time to share your recent experience. It is a pleasure to read your positive comments concerning the overall hotel service, location and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 11, 2012

The hotel was chosen based on the positive reviews on tripadvisor. Upon check-in, we were pleased to find rooms which were large, clean and comfortable. The bathrooms were spacious and well-designed (separate shower and bath). Staff were polite and friendly.

The best thing about staying in this hotel would be its location - in the heart of Tsim Sha Tsui, connected to the MTR station through the K11 mall exits... within a short walking distance to the shopping belt of TST. The hotel is also near to some local restaurants and eateries, great for us when we wanted to grab a bite.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiloMama75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, September 17, 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the location, overall hotel service and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Property: Hyatt Regency Hong Kong, Tsim Sha Tsui
Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#39 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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