I contacted the hostel via e-mail because I had problems with booking via internet. I called and sent mails and waited for 2-3 days before I got a reply. That was positive, the room was confirmed as booked. Surprisingly the price was more than double of what I got from internet service. I sent anohter mail. No reply, until I had reminded them again and called twice (they just told me that we will check and call you back. Well they did not even ask my number!) Finally after remindering them by e-mail they replied. This time the message was: sorry we are fully booked. next time! Well I called again and told my story and asked why are you not giving the room which you confirmed earlier? They hag up on me!
Unbeliveable service. Well that is a clear sign that they do not want customers and can not serve them! I found another hostel and I am sure the service will be better! Thanks for nothing.
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- Also Known As:
- Ashoka Guest House Hotel Hong Kong
- Ashoka Guest House Hong Kong