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“Only a skip and hop away from everything!”

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The Cityview Hong Kong
Ranked #80 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed October 27, 2012 via mobile

We stayed 4 nights and booked the deluxe room but there was a minor mix up upon check in and we were given the superior room but it was quickly rectified when we informed the service staff. However, we were given a room on the 8th floor, closest to the elevator so it was quiet noisy during our stay so request a room further down the corridor.

Can't beat the location, mtr exit D and the hotel is 2 mins walk. 10 -15 mins walk to the middle of Mongkok and you can walk back from the markets. Plethora of eateries, shopping, chemist etc

• Rooms - definitely book a deluxe room and skip the superior, it is a little bigger, has a bath tub, larger tv, overall better. The room was simple, tidy and clean with the exception of the carpet which had big dark patches
• Housekeeping - did a great job! Each day felt fresh and like I had stepped into the room for the first time
• Luggage handlers (bellboy) - extremely courteous and friendly with a good command of English. Made the stay extra welcoming. They assisted with getting a taxi to the airport and provide free luggage storage

Will likely stay again in late Jan 2013 if the rates are as competitive.

  • Stayed: October 2012
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Thank Shue99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this reviewResponded October 29, 2012

Your kind comments regarding the Concierge and Housekeeping team have been passed on to them and we are pleased to note your particularly value our hotel great location. The less desirable experience you described regarding the room arrangement causes us deep concern. Kindly rest assured that appropriate training will be conducted to avoid such incident in the future.

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1,437 - 1,443 of 2,540 reviews

Reviewed October 22, 2012

Stay for 3 days. Everything is perfect (Location,Comfy Bed,Nice staff...)
In-room wireless is provide for free! Thumbs Up!
The only disadvantages is the shower pressure is too low.
Will caused me feeling uncomfy during shower time.

Room Tip: Exit A2 from MRT "Yao Ma Dei" station,only short distance walk to the hotel.
See more room tips
  • Stayed: October 2012, traveled with family
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2  Thank Janice_Ong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this reviewResponded October 29, 2012

It's very nice to learn that you had a pleasant stay with us and your valuable comments concerning the shower pressure is limited has been carefully noted by our Engineering Manager. Kindly rest assured that your comments will be immediately addressed.
We look forward to welcoming you to The Cityview again in near future.

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Reviewed October 21, 2012

Well located - only 3 minutes walk to the nearest MTR station. Buffet breakfast is a bit limited - poor selection of cereals, ok if you like fruit loops! Decor is a bit tired but the rooms are spacious and clean. Bed is comfortable. Staff are very helpful. Easy to get to/from the airport using the airport express line (rail) via Kowloon Station then catching the K5 free shuttle bus to the hotel. Also don't forget a number of airlines have checkin counters at Kowloon Station which is very convenient.

  • Stayed: October 2012, traveled solo
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1  Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded October 22, 2012

We are delighted to know that you appreciate our hotel location with adjacent to MTR station and free shuttle to ride you to Airport Express station. Your kind remarks on our helpful staff will be a stimulator for us to serve even better. We also understand your concerned on cereals selection at breakfast. Your valuable comment will be passed on to our chef for consideration.

We are happy to know that you will come back soon. We are looking forward to welcoming you in the near future.

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Reviewed October 21, 2012

We stayed for 4 nights and found the hotel met our needs perfectly, although a shame that Internet per hour is 40 dollars when it is free in a lot of surrounding cafes etc.

Rooms clean, also a 2 minute walk from a metro station and bakeries (great for a cheap breakfast). Location is ideal being at the top of Nathan road. A few metro stops from most attractions and a we once took a walk down to the ferry port/ laser show area and it takes about half hour with interesting shops along the way.

The staff were very friendly and helpful. Most of the staff spoke English and were good with travel advice.
Food was maybe a bit overpriced but we never actually ate there so it could have been amazing...

  • Stayed: October 2012, traveled as a couple
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Thank Zozocrazymofo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

We stayed in this Hotel 1 night as a break in travel from NZ to the UK.
Hotel is well positioned and convienient to all things, restaurants etc. Room clean and comfortable, the staff are very helpful and friendly. Booked a half day tour of Hong Kong through the hotel, and it turned out to be very good, and informative. We would stay here again if weI was on a short stay break in travel.

  • Stayed: September 2012, traveled as a couple
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Thank Rae96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded October 22, 2012

Thank you for your time to write a positive review. We are happy to learn that you appreciate our hotel's convenient location and surrounding attractions. Moreover, you enjoyed the half day tour. Your kind words on our helpful and friendly staff will be passed on to the concerned department and staff. We will keep it up.

We are glad to know that you will be back. We are looking forward to welcoming you again very soon.

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Reviewed October 18, 2012

Stayed one night. The room was not ready and I reserved a guided tour through the hotel (46 pounds for 7 hours bus tour + lunch). Well organised. The guide was not superb, though. This hotel is two metro stops away from the most vibrant part of Kowloon (Peninsula hotel, the waterfront and the nice shopping area). Got a suite, which was spacious and clean. The toilet flush made some strange, eerie noise. Bed very comfortable. Large TV screen with a reasonable offer of international channel. The following morning, no cabs were available (around 6am) to drive me to the airport. Had to hail one myself in the middle of the road. No assistance was offered!

Stayed: October 2012, traveled on business
Thank novembre1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded October 22, 2012

We are glad to hear that you appreciate our hotel's convenient location and you enjoyed the bus tour. We also understand your concern regarding our staff should be proactive response to hiring a taxi for you. Related training will be provided to staff.

We are happy to know that you satisfied the accommodation in our hotel. We are looking forward to serving you soon.

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Reviewed October 14, 2012

The Hotel is located in a very good position. From here transport is very convenient to catch the MTR and buses and taxis available and convenient to get to the airport.
There are plenty restaurants and cafe in the surrounding areas and have a pleasant atmosphere.
The Lobby and surrounding area appears safe and secure and the receptionist and staff are very pleasant.
The hotel room is clean with air conditioning and is pleasant with available amenities.
The rates are within a reasonable budget.
The hotel has pool, wifi, and the hospitality is good.

  • Stayed: September 2012, traveled solo
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Thank ivylo1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded October 17, 2012

Thank you for your time to write such an encouraging review. We are delighted to know that you appreciate our hotel convenient's location with a good transportation network. Your generous words on our receptionists will be passed on to the concerned department and staff. We will keep it up.

We are looking forword to welcoming you very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Best Value Hotel in Hong Kong
#69 Luxury Hotel in Hong Kong
#69 Family Hotel in Hong Kong
#87 Business Hotel in Hong Kong
#89 Romantic Hotel in Hong Kong
Price Range: $99 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cityview Hong Kong 4*
Number of rooms: 422
Official Description (provided by the hotel):
Book direct with promotion code "CVLP" to enjoy extra discount. The Cityview strives to provide the very finest in high quality, cosy and verdant accommodation as well as memorable dining experiences. We are your home away from home, offering you the ideal location and professional attentive services. All the income derived from the operation of The Cityview will be applied to the charitable activities of the Chinese YMCA of Hong Kong. Thank you for supporting The Cityview. ... more   less 
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

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