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“Very good hotel, great location”

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Gateway Hotel Hong Kong
Ranked #32 of 718 Hotels in Hong Kong
Certificate of Excellence
Auckland
Level Contributor
497 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Very good hotel, great location”
4 of 5 bubbles Reviewed January 16, 2013

Stayed here for one night recently. A little hard to find, tucked around a corner off Canton Rd - even my taxi driver got confused and took me to Gateway apartments by mistake. I arrived early, 8am, due to an early flight, but within 30 minutes they had a room available for me, which I thought was great service. The location was great, very close to the Star Ferry and a MRT station. There was also quite a lot to see in Kowloon. I recommend it

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiwiTraveller43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,136 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Bangkok, Thailand
Level Contributor
86 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

There are a lot of Marco Polo hotels in HK, so this one is called Gateway. The hotel is just 10 mins. walk from the Kowloon Ferry terminal, so it was perfect, as we were coming from Macau through Turbo Jet. As the hotel entrance and sign is quite discreet, almost beside a mall entrance, pay special attention; there is also no Marco Polo written, only Gateway. The lobby seemed newly renovated and has a very nice modern design. The concierge was friendly and helpful with bags and directions. Our room was in the old wing, so it wasn't renovated yet, so the furnitures were a bit old but still you get a good night sleep. A little misunderstanding though on the room available,as we thought we were booking for two double beds, perfect for big families, instead they were two single beds, so make sure to note when booking, as I understand there are rooms with 2 double or single beds and classified same as deluxe. If you want the new wing, please also specify before booking, but I understand, you pay higher. Wifi is also free, which is a must for me. No breakfast, but there are a lot of malls nearby, so you are never far from food. Hotel is located at the Canton street, which is a busy shopping street with endless malls, restaurants, cafes,etc. The malls also offer good view of Hong Kong harbor. Good value (HK standards), no frills hotel, perfect for a short stay in HK for shopping or holidays.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

I stayed at marco polo gateway continental club room with may wife and 2 kids last dec. 25 to 28.
The positives on staying here is that.. parts of the hotel e.g. lobby, elevators and restaurant were newly renovated and look very nice. I believed the continental club room we stayed in were renovated about more than a year ago already. There is free Wi-Fi included in our room. The breakfast buffet we had either on the continental club lounge or on their new 3rd floor restaurant were quite extensive and good. The hotel location as always is quite good for shopping as there is the extensive harbour city mall just beside it, for dining, there are many good restaurants nearby e.g. Chuk Yuen, Hee Kee restaurant and Gyujin Shabu Shabu in I-square which I like very much. Also, you can go grocery shopping in the CitySuper supermarket plus there are also cinemas nearby e.g. golden gateway cinema, i-square cinema. For the negatives, we book 2 beds for the 4 of us but they prepared a queen size bed for us which could not fit 4 of us, they then transferred us to a room with a king size bed which is not so comfortable for 2 adults and 2 kids but acceptable. Also, the walk to the nearest MTR station takes more than 5 minutes at least. Otherwise, I enjoy staying here very much.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winston a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 27, 2012 via mobile

I travelled with 3 young children. Booked 2 rooms and requested for a connecting room which was assigned to me swiftly. Hotel staff were polite and helpful. Location is superb. Tshim sha tsui mrt is 150m away across the road to Kowloon park. There is a huge shopping mall - harbour city situated within the hotel. Shopping is a luxury in harbour city. If you are looking for cheap and good finds, try to cross the road and head to lock road for local bargains. Would definitely come back again to stay in this hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bebesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asia
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

I have been staying at this hotel, every time I go to Hong Kong, even when I was much, much younger and unmarried and yet the rooms have looked exactly the same, even though we now stay on the Club floors. The best thing about this hotel is the location, being in the heart of the shopping centers of the the Gateway Arcades, Ocean Terminal and Ocean Center. All the brand name items and best restaurants are only a stone's throw away from this hotel. The staff and service, especially on the club floor are excellent and friendly. The hotel is undergoing a major renovation, though and the lobby is only a fraction of the size of what it used to be. As of now, there are floors and rooms that are being renovated and by next year most, if not all the rooms will finally have a much needed makeover. I am looking forward to that. In the meantime, deal with old carpeting and old style bathrooms.

Room Tip: Ask for the newly refurbished rooms
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WnaTrvelMor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed December 25, 2012 via mobile

We chose that hotel for the only reason - located above one of the largest shopping malls in Hong Kong. The place is relatively overpriced. However, in the end, if your objective if Christmas shopping, then it's a good choice, particularly if you are with kids.

We had 3 kids aged 9, 6 and 3. We stayed in one premium room with two twin beds. Hotel placed a cot for our little one, which was really nice. The room was rather spacious to our previous experiences in Hong Kong.

We haven't tried their canteen as we opted to food in the mall, which we don't regret.

The only caveat is that you have to walk through the mall (short distance) to get to the hotel. Our taxi driver dropped us at the wrong entrance, which caused a bit of trouble. But it was fine on way back.

Stayed December 2012, traveled with family
Helpful?
Thank Gabit99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

I stayed here for 3 nights at 10th floor. Room was bit old but it came with free wifi, free newspaper on the weekend, free fruits everyday. The front office and concierge staff were all really helpful. The hotel is located within the shopping center and Canton Road is literary a shopping heaven. There are three Marco Polo hotels, Gateway is in the middle. You can walk to both Star Ferry Pier and HK China Ferry Terminal from the hotel. The hotel also provides free shuttle bus from Kowloon train station (i.e. K2 bus - blue colour), it departs every 12 minutes from hotel to train station and vice versa. Overall, I will recommend this hotel to travelers who like to go shopping in HK.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mangkoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gateway Hotel Hong Kong

Property: Gateway Hotel Hong Kong
Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#24 Business Hotel in Hong Kong
#30 Family Hotel in Hong Kong
#31 Luxury Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gateway Hotel Hong Kong 4*
Number of rooms: 400
Official Description (provided by the hotel):
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. The celebrated renovation also included the hotel's Continental Club Lounge and lobby, as well as the restaurant, Three on Canton and al fresco dining area, Be on Canton. The Continental Club is the epitome of sleek design, intuitive services and state-of-the-art amenities. Guests of The Continental Club can enjoy full access and exclusive benefits from the Continental Club Lounge, to include complimentary daily breakfast, afternoon refreshments and evening cocktails and butler service. Located in one of the world's culinary capitals, the hotel has created signature outlets such as Three on Canton which is the ultimate gourmet destination, with an impressively designed space of 20,000 square feet to dine, wine, lounge and network. Discover the most stylish al fresco dining terrace on Canton Road, dubbed 'Be on Canton'. Be part of a hip and happening venue that offers resort-style dining, cocktails and aperitifs served with delectable bites, or shake things up with an instant party. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Fitness buffs have access to the nearby Marco Polo Hongkong Hotel for a swim at the outdoor swimming pool or work out at Prince Hotel's 24 hour gym. True to its promise of an unbeatable location, Gateway Hotel lies on the junction of Canton Road and Haiphong Road in Kowloon and is a short walk from the bus terminal, Star Ferry and MTR Subway Station. The Gateway Hotel is an approximately 35-minute drive from the airport, or an MTR journey that will take around 55 minutes. Guests can also take the hotel shuttle bus which takes about 40 minutes to the airport. ... more   less 
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel Hong Kong

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