I went to Shui Hu Ju tonight with my fiance and my parents. My fiance has been here many times with friends and colleagues and I have been here 3-4 times with her. It WAS one of her favorite restaurants. Service never stood out as good but tonight's service was just ridiculously horrible...I have never written a restaurant review before but i'm compelled to write my first one because I'm so annoyed right now...
So we get to the middle of our meal...waiting for the rest of the meal to come...nothing does...we ask the waiter when the rest of our food will be coming and he says soon so we keep waiting. After another 15 minutes (a total wait of probably 30 minutes), a waitress comes and tries to clear the table. We tell her that we are still waiting for more food. She says no...we told her we ordered more food. She apparently forgot the rest of our order and brings the menu and asks us to re-order. We were a little upset and told her to forget it and just bring us the check. She brings over the check and the check had what we ordered on it! We tell her to just delete it from the check...she takes it back and bring it over again and guess what, the missing item was STILL on the check. We were obviously annoyed. To add insult to injury, the wait staff's attitude just pissed me off. No one came out to apologize and on our way out, the wait staff that congregated at the front desk didn't even say good bye.
Anyway, we won't be coming back...won't be recommending it to friends...there are too many good restaurants
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