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“Just Weird”

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Hotel Bonaparte by Rhombus
Ranked #513 of 721 Hotels in Hong Kong
Reviewed March 19, 2014

I knew the rooms would be small but these were so tiny that my friends who were sharing a twin room had to put their suitcase in the shower when they weren't using it. Talking of the shower it and the toliet are in the bedroom with clear glass around them. Sort of okay if you are a couple I suppose but just plain wierd if you are friends showering. Not sure I want to watch my friend shower nor go to the loo. They could have put frosted glass in but I suspect they had some designer convince then that it was trendy. The staff were friendly enough particularly the girl on during the day and the security guard. On the last day I used my sister inlaws room to have a shower before I flew (don't worry she left the room) and it flooded everywhere. I suspect this is a regular occorence as the people cleaned it up pretty quickly.

So it is in a good area but the only reason it can be called boutique is that the rooms are so small.

Room Tip: rooms ending in 1 are slightly bigger but the shower is actually in the room with those, Try and get...
  • Stayed: March 2014, traveled with friends
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1  Thank BrendanLondon5858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded March 21, 2014

Dear valued guest,

Thank you for taking the time to share your comment with us. It is regrettable to hear your dissatisfaction of our room size. Please note we have Deluxe Premium and Executive Room which are more spacious and located on higher floors. In addition, we do have bath room curtain available on request in case of sharing room.

I am pleased to read that you appreciated the service of our staff as this is what we strive for everyday.

We sincerely hope this experience does not impair your trust in Rhombus hotels and hope we will have the pleasure in welcoming you again soon.

Yours sincerely
Jenny Ng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 - 123 of 308 reviews

Reviewed January 22, 2014

Very good location for exploring Wan Chai and Causeway Bay, this hotel provides basic accommodation, patchy wifi and surly service. I could not get a single smile from the three different staffers at reception during my 24 hour stay. But I will be back because of the location and the clean room with new furnishings.

Room Tip: Room numbers ending in 1 have slightly larger beds.
  • Stayed: January 2014, traveled on business
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2  Thank Gerhard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded January 29, 2014

Dear valued guest,

We are thrilled to read your comments. It is always encouraging for us to learn that our guests are satisfied with our services and enjoyed their stay with us, as it is what we strive for everyday. Your kind words will certainly motivate our staff to keep up the good work.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you back to Hotel Bonaparte by Rhombus.

Yours sincerely
Jenny Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

We were upgraded to a premier room, much better than the one we paid for, which is more than lovely! ;)

Pros: The room was large, spacious and clean. And on a high floor. The hotel itself is a nice boutique hotel, meaning it's not meant to be 5-star styled, but it was 5-star comfort still. The location is VERY ideal, few minutes walk to Times Square where there is an MTR entrance/exit. So even though it says it's located in Wanchai, it's pretty in between Wanchai and Causeway Bay. Lots of good food options around the area. And for the location, price is pretty good. We paid slightly less than AU$100 per night for 23 and 24 Dec (so around Christmas periods where some hotels charged like mad!)

Con: The bathroom, as many has pointed out, is see-through and not the best thought-out plan - the whole bathroom gets wet when showering, including the toilet area. Oh and the lift is slow, only two lifts. The receptionist on the first day we arrived wasn't the nicest. He didn't even look that interested to be there or to help the customers. At least he's not rude! :) But yup, definitely would've improved our first impression with better customer service, especially since everything else about the hotel is excellent.

  • Stayed: December 2013, traveled as a couple
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Thank littlemisslooksee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny N, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded January 8, 2014

Dear valued guest,

We are happy to read your positive comment about Hotel Bonaparte and its location. You may easily reach all the districts of HK Island without long hour travelling as we are standing in the middle of the prime areas.

On a different note, I am sorry to hear your feedback on our Front Desk services. Your remark has been carefully noted and I can assure you the necessary steps have been taken. Please rest assured your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Hotel Bonaparte by Rhombus.

We are looking forward to welcoming you again soon.

Yours sincerely
Jenny Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

This hotel is located well close to the Causeway Bay shopping area. The hotel has quite small, but clean and modern rooms. We stayed here during the winter time, and since the AC couldn't be used for heating, the room was rather cold. The rooms are in good condition, however, the modern style of having transparent glass wall on the toilet and shower facilities was a bit strange.
All in all, can recommend this hotel if you don't mind the lack of AC heating and transparent facilities.

  • Stayed: December 2013, traveled with friends
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Thank Ramcees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Y, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded January 5, 2014

Dear valued guest,

Thank you very much for sharing your comment with us. We were delighted to learn that you had a good stay with us. For your information, we do provide portable electric space heater to our guests upon request, simply contact our Guest Service counter to arrange one if required on your next visit.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you back to Hotel Bonaparte by Rhombus in the not too long distance future.

Yours sincerely
Jenny Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014 via mobile

My choice of the hotel turned out to be a nightmare. I have never ever get for so much money so little room. Sure, it was also stated when booking...100sqfeet...but when i stepped into the room i felt like in a VIP prison...coz u got a small shower compartment with toilet.
The bed does just fit people not taller than 180cm. For luggage store there is not much of space if u book a room like this tiny size (mine was room1003), unless u stay alone.
The only good thing is the location between Wan Chai and Causeway Bay....abt 10min walk.
Fair enough to say that the staff is friendly and helpful and the room was clean.
I would not choose again, even japan/tokyo has cheaper and bigger rooms in great location.

Stayed: January 2014, traveled solo
1  Thank Joergstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Y, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded January 5, 2014

Dear valued guest,

We regret to hear your dissatisfaction about our room size. Instead, we do have other options at your choice besides Business Room, that is, Premium Room (150 sq ft.), Deluxe Premium Room (180 sq ft.) or Executive Room (230 - 250 sq ft.). Though, we are very pleased to read that you appreciated the assistance of our staff and room cleanliness. Your kind words have been passed on to our team who made your stay a pleasant one. This will certainly motivate them to keep up the good work.

Again, we thank you very much for your kind patronage and look forward to welcoming you back to Hotel Bonaparte by Rhombus.

Yours sincerely
Jenny Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

we stayed at the bonaparte hotel 28dec 2013 to 1 jan 2014 , we were a family group and booked 4 rooms. the hotel is tiny with a tiny entrance , most taxi drivers dont know this hotel, but the location is excellent just one block form Ties Sqaure and the wet market of Wanchai district . closest subway is Causeway bay at Times Square . the hotel is a "cool" design led boutique hotel
but all in diminutive . the breakfast room was the size of a room basically , and the rooms themselves were tiny. But I have to say that they were very cleverly designed , everything was there , all you need in a nice hotel room was there . The rates were affordable considering HKG hotels can be quite expensive . If you want a nice hotel and don't mind not having much space , this is a good option .

  • Stayed: December 2013, traveled with friends
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Thank francomara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Y, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded January 3, 2014

Dear valued guest,

Thank you very much for taking the time to complete our Guest Comment card during your recent stay at Hotel Bonaparte by Rhombus. We are happy to read the highlights as it illustrates uniqueness of our hotel which we always strive for our customers.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Hotel Bonaparte by Rhombus.

Yours sincerely
Jenny Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

Not a hotel – hardly Sardines can

220$ per night for 18 m2

Don’t bring a suitcase with you; you will not be able to open it

Don’t think to have breakfast, unless you want to feel in a submarine

Ah, if you want to call reception, forget it, there is no phone in the room

Don’t think of a shower, it is a joke, open shower to the room ,,,,,,,,,,

Room Tip: don't do it ,,,,,,,
  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Amichai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Y, Manager at Hotel Bonaparte by Rhombus, responded to this reviewResponded November 14, 2013

Dear valued guest,

Thank you very much for sharing your comment with us.

We understand your concern of our room size and facilities which does not meet with your expectation. We always believe providing the facility is only part of it to meet the guest’s requirement. But how Hotel Bonaparte by Rhombus could provide more value to you is “SERVICE” by OUR PEOPLE and to exceed your expectation. Only your constructive comments will allow us to improve.

We sincerely hope this experience does not impair your trust in Rhombus hotels and hope we will have the pleasure in welcoming you again soon.

Yours sincerely
Jenny Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bonaparte by Rhombus

Address: No.11 Morrison Hill Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #513 of 721 Hotels in Hong Kong
Price Range: $56 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bonaparte by Rhombus 3*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel Bonaparte by Rhombus is a micro boutique hotel with an intuitive sense of Cosiness, Comfort & Care. Centrally located between Causeway Bay and Wanchai, it is steps away from the city's major shopping areas including Times Square & SOGO, the Hong Kong Convention and Exhibition Centre and financial district. A choice of modern Business, Premium, Deluxe Premium and Executive guestrooms await to pamper visitors. All guestrooms feature superb city views, a mini-bar, a large screen LED TV and are equipped with complimentary handy smartphone with unlimited local & international calls, and unlimited mobile internet. ... more   less 
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Also Known As:
Bonaparte By Rhombus Hotel
Hotel Bonaparte By Rhombus Hong Kong

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