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“A "Yes" hotel with "YES" staff”
5 of 5 bubbles Review of Ovolo Central

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Ovolo Central
Ranked #18 of 718 Hotels in Hong Kong
Certificate of Excellence
Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A "Yes" hotel with "YES" staff”
5 of 5 bubbles Reviewed April 10, 2014

From first step of entrance until checking out after 3 days stay, we never heard anything that Ovolo or the young staff can not do or arrangement for us. Tourist information, restaurants, online bookings, night snacks, shopping. They always provided suggestions even before finished our question!! Nice spacious rooms with daily refilled minibar, M&G bathroom amenities, Apple TV in room with DVD player as well.

Brilliant friendly staff, CUTE Mahmood and some ladies with him on reception desk were really helpful all day.
We will 101% return to this hotel again!!!

Room Tip: 2 rooms per floor, we think left side is much less noisy
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fibes l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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768 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Tokyo, Japan
2 reviews
5 of 5 bubbles Reviewed March 31, 2014

Have just had a brilliant week in HK staying for the first time at an Ovolo Hotel. The staff were young and incredibly thoughtful and we would like to say a special thanks to Max!
Daily happy hour was also an event we chose not to miss where we met other guests and enjoyed a glass of wine before heading out. Rooms were lovely, sometimes a bit noisy but then we were in the heart of HK sevens party area!

Room Tip: Rooms ending in 02 were on the quieter side.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kezinjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, April 7, 2014
Dear Kenzinjapan,

Thank you for the 5-star review of Ovolo 2 Arbuthnot Road. It makes our day to read that you enjoyed our rooms and our service to their fullest extent. Max is a new member of our team and he will be delighted that you singled him out for praise. We hope you made some new friends during happy hour too, that is why we put it in there! Please let us know the next time Hong Kong enters your travel plans so we can fantastically find each other again!

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed March 29, 2014

How to explain all the internet love for this quirky boutique hotel? Yes, the staff is very friendly, the location is good, and they give away a bunch of free stuff. BUT our room was small and dark and lacked some basics like a reading chair and drawers for clothes. Not a great value for the price.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allesistschon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, April 1, 2014
Dear Allesistschon,

Thank you for your review of Ovolo 2 Arbuthnot Road. Certainly we are a little quirky and different. I think that is what some others here may like about us! With this said, we regret that your experience wasn't the best and hope that you's give us (or another Ovolo) a shot at hosting you again the next time you are in Hong Kong. Please let me know if you have further feedback or if I can assist with a future booking. Thanks

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 29, 2014 via mobile

I had never been to Hong Kong, so I was going into this stay completely blind and happened on the Ovolo based on a recommendation from a friend. What an excellent find!
From the time I walked into the hotel until the time I left was first class.
The hotel is in an absolutely excellent location, close to nightlife if that is what you're looking for yet just far enough away for it to be quiet.
The room was spacious, spotlessly clean and filled with kind touches that made the stay special. The mini bar is free, snacks are free, Internet is free.
The beds are comfortable. The air is very controllable -- something that is really important to me because I usually get too hot in hotel rooms. The bathroom and shower were immaculate with top quality soaps and shampoos.
There is also a very nice desk, ergonomic office chair and printer in each room, which makes doing work a joy.
The staff is extremely helpful, offering tips and directions.
This really was one of the best hotel experiences I've ever had, even at properties twice the rate. I liked it so well that I'm staying again on my return trip through Hong Kong.

Stayed March 2014, traveled on business
Helpful?
Thank furniguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, April 1, 2014
Dear furniguru,

Thank you for your fantastic review and endorsement of Ovolo 2 Arbuthnot Road. Its heartening for us to read how all the little details you noted added up to your 'best hotel experience.' We look forward to hosting you again very soon and please give the friend who recommended us a pat on the back too!

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

I was joined on a recent business trip to HK by my wife and 10 week old daughter, all a bit last minute as the flights became cheap enough to make it feasible. Rang the Ovolo to ask them to add my wife and baby to the booking, they couldn't have been more helpful and had a cot set up in our room when we arrived. Throughout our stay every member of staff we met was both charming and hugely helpful, and made our stay great fun. I had been a bit worried that this quite stylish hotel wouldn't be welcoming of families, especially a very young baby at the last minute, but they were delightful and couldn't do enough for us.

Room Tip: Higher floors are probably quieter - there are only 2 rooms on each floor though.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 455WillC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

Completely charming staff who gave us such a warm welcome and were exceptional throughout our stay. Wonderful room with office space (thank you - we needed it!) and yummy bathroom products (also very important!). Great style and a treat having a free minibar and breakfast. Very spoiling. Has everything you need, including local map with recommended restaurants,bars, shops. You trust Ovolo as a brand. We were working at an exhibition so didn't have time to think where to eat or where to go. The Ovolo recommendations were spot on. Should be in a Wallpaper guide. Thanks so much, we will be back!

Room Tip: They're all good - only 2 per floor and think they're all identical.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Camilla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, March 26, 2014
Dear Camilla,

Thank you for posting such a terrific review of your Ovolo Hotel stay to tripadvisor. It is great to read about how all the little details added up for a 5-star score from you! Thank you for this endorsement and for the kind words about our team! One thing though: I dont think we were spoiling you , you deserve it! Please let us know the next time HK enters your travel plans. We'd love to host you again and again at Ovolo!

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed March 24, 2014

Location is perfect, staff are tremendously welcoming and helpful, rooms were perfectly put together. Would not hesitate in returning and will certainly be advising friends and family to book in future.

11/10 !!!!!!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grifter74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, April 1, 2014
Dear Grifter74,

Thank you for the enthusiastic 5-star review and for recommending us to your family and friends.Fan Dabby Dozzy meet Shiny Happy People! We all look forward to hosting you again soon.

Best Regards,
Marius Gamser
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Central

Property: Ovolo Central
Address: 2 Arbuthnot Road | Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Hong Kong
#15 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
#21 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ovolo Central 4*
Number of rooms: 42
Official Description (provided by the hotel):
In Central's Lan Kwai Fong (LKF), next to Soho, Ovolo Central is our flagship hotel which is located in the heart of the city's entertainment and business district. We're just minutes away from restaurants, bars, shopping and Central MTR. Most importantly, The Best Things in Life are FREE! Get Breakfast and Happy Hour FREE only when you book directly on Ovolo Hotels official website. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 2 Arbuthnot Road Hk Hotel Hong Kong
Ovolo Central Hong Kong

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