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“Excellent service”
Review of Ovolo Central

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Ovolo Central
Ranked #21 of 718 Hotels in Hong Kong
Certificate of Excellence
Seoul, South Korea
1 review
“Excellent service”
Reviewed March 18, 2014

Though it's not a 5-star hotel but the service worth more than 5-star. The staff is soooooooo nice and helpful. The lobby is quite small yet warm. I just feel like going back to my own apartment. Location is good.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JucyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, March 20, 2014
Dear JucyW,

Thank you for leaving such a great review on tripadvisor. Hotel star ratings dont really matter to us at Ovolo, its the stars in our guests' eyes that count! We hope to see you again soon. Please let me know if I can assist with a future booking.

Cheers,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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802 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Vancouver, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 18, 2014

The staff are great! They will help you with restaurants or anything that you need. There are no extras...everything is included...a restocked mini bar everyday and a bag of treats awaites you! Also breakfast is included and very good.
You can walk everywhere but it is HK island so there are lots of stairs and hills...great exercise! There are hiking trails close by if you want even more of a workout. I was very impressed!

Room Tip: The higher the floor the rooms are quieter...not a complaint just an observation.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnnikerose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2014

From the second you walk out the lift into reception you are treated as a personal guest and not just tonights cash flow. The staff were so attentive throughout our entire stay.
On our first morning we saw a sign in the lift about a sponsored walk taking place, mentioned it to the receptionist who arranged everything.
One evening during happy hour we asked the staff about cycling and before we'd finished our first glass of wine we were given four pages of research on where to hire bikes on Lamma, and the ferries.
Not mentioned by others is Apple TV in your room, easy to set up and watch your videos/photos from your iPhone, or a film from your iTunes account.
Highly recomended boutique hotel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshleyandLynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 16, 2014 via mobile

We stayed for four nights in mid-January and could not have picked a better hotel. Fantastic staff, excellent location, and tremendous amenities.

Anytime we needed suggestions on meals, recommendations on activities, or extra items from the minibar, the staff helped out immediately and greatly exceeded our high expectations.

Stayed January 2014
Helpful?
1 Thank JP C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, March 25, 2014
Dear JP C,

Thank you for leaving such a positive 5-star review on tripadvisor. We love showing off Hong Kong to first timers and are so thankful for your compliments to our team. I hope we've given you many more reasons to come back and visit us again. Please let us know if we can assist with any info or a future booking. Thank you.

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 16, 2014

We arrived at the hotel during their happy hour where they dish out some nice free wine. Didn't end up getting to the room until 2 hours later. A great start to our week in HK.
Very central to all the action. I could walk to my work offices near Central station in 5 minutes, and my partner found it a great base for sightseeing. The staff were enthusiastic, helpful and friendly.
All the nice touches like free mini bar(!), good brekky, daily paper and nice toiletries.
We had a great stay

Stayed March 2014, traveled on business
Helpful?
1 Thank Leo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
taipei
1 review
Reviewed March 15, 2014

Very good hotel in central area.
Great staff, good facilities ! All the staff are very friendly and helpful! They treat you as a family! Very willing to help. Good!!good !! I definitely will be back !

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali_Mary_Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
339 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed March 7, 2014 via mobile

The building is a Grade C patch of property but the contents are pretty remarkable. The entrance to the building is nothing special, same is true for the reception on the first floor but the attention to design detail in the rooms is the reason to stay here. Spacious rooms and well kitted out. Great firm beds and very nice bathrooms as well.

The location is central but along a busy road. I would recommend this place to singles or business travellers. Tourists with families would be better eaves by other options. Dirt the busy road is not safe or suitable for families with young kids as there is no parking. Second the close walk to LAN Kwai Fung is more appropriate for partying people - not for kids.

Stayed March 2014, traveled on business
Helpful?
Thank Charles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, March 20, 2014
Dear Charles R,

Thank you for your review and photos of Ovolo 2 Arbuthnot Road. We greatly appreciate your compliments on the style and room fit-out of our rooms. Regarding our location, you have a good point, this hotel is perhaps geared more towards young professionals, business travelers and party-hoppers than young families. The good news on this is that we have other Ovolo Hotels located in more peaceful environs like Aberdeen and ShamShuiPo that might suit you the next time you visit Hong Kong. Certainly if you liked our design and freebies I would hope you give us another chance! Thanks again Charles, please dont hesitate to contact me if I can be of any further assistance.

Best Regards,
Marius Gamser
Guest Services Manager
guestservices@ovologroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Central

Property: Ovolo Central
Address: 2 Arbuthnot Road, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Hong Kong
#15 Romantic Hotel in Hong Kong
#20 Family Hotel in Hong Kong
#21 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ovolo Central 4*
Number of rooms: 42
Official Description (provided by the hotel):
In Central's Lan Kwai Fong (LKF), next to Soho, Ovolo Central is our flagship hotel which is located in the heart of the city's entertainment and business district. We're just minutes away from restaurants, bars, shopping and Central MTR. Most importantly, The Best Things in Life are FREE! Get Breakfast and Happy Hour FREE only when you book directly on Ovolo Hotels official website. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 2 Arbuthnot Road Hk Hotel Hong Kong
Ovolo Central Hong Kong

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