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“Great Hotel”
5 of 5 bubbles Review of Ovolo Central

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Ovolo Central
Ranked #18 of 718 Hotels in Hong Kong
Certificate of Excellence
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed November 21, 2012

I recently booked at Ovolo's newly renovated property for a weeks stay on my business trip to Hong Kong.

I was extremely impressed by this boutique property.

Located in the heart of the central district, it is walking distance from SoHo, Lan Kwai Fong and a host of restaurants and bars in the area. It is also a 5 to 7 minute walk from the central office district, giving one the ability to be close to work and the buzzing Hong Kong nightlife.

For a city where space comes at a premium (and hefty price) the efficiency with which space has been utilized is quite remarkable. The workspace as well as the overall feel was very cosy and comfortable. The chique interiors and spacious bathrooms were also very impressive. The other amenities included a small lounge, gym (with a few treadmills) and free wifi and mini bar.

The staff too was very courteous and efficient.

Overall, its a place that I would definitely revisit and also recommend to my friends

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vishal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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768 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
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English first
Dublin, Ireland
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

My wife and I visited Hong Kong for our first wedding anniversary and we could not have gotten luckier than booking in the newly opened Ovolo Hotel.

The welcome we received from William and his friendly team was very warm and complimented even further by it being happy hour at the hotel and a drink being handed to us immediately upon our evening arrival.

A handwritten card waiting for us in our room congratulating us on our wedding anniversary was a lovely personal touch as well! :)

The rooms are not overly large but very well designed and thought out so that every nook and cranny is optimised to take maximum advantage of the available space. Plus there's that new room feeling as everything was brand new as the hotel is only just open.

Nespresso machine in the rooms along with an Apple TV so as to allow you to stream content or connect to your iDevice to stream were slick options.

The free mini bar topped up each day was well utilised during our stay for a few drinks before heading out to enjoy the nightlife just around the corner in downtown Lan Kwai Fong (LKF). Whilst the street the hotel is on is quiet and 'normal' - just down the stairs to behind the hotel and you are in the thick of the action to have your fun.

The bathrooms are large and gorgeous with a nice big rain shower and plenty of space to enjoy it. Beds are large and comfy as well and we slept perfectly every night.

Even if this hotel was average the location is absolutely perfect so would recommend staying near to this location if there's no rooms available in this hotel when booking.

Room Tip: Rooms higher up are understandably quieter - but the rooms are all identical with only 2 per floor s...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MR-Dublin-Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

I stayed for 2 nights in Nov. When i took a taxi, it was difficult to explain the address because no one knows this newly opened hotel. but once i arrived, everything went smoothly from check in to out. i am a guy kind of "DIY", so the hotel was perfect and staffs were kind enough for me, i am not sure how travelers who expect a typically 5 star service feel.

Location;
mervelous for clubbers and alcoholics. huge numbers of bars, night clubs are in a walking distance. even in you can go to central station in 10minutes. but on the way back to the hotel, you have to crimb it up, it is a little bit tough with your luggages. however it takes 5 minutes to go by taxi. if you would like to connect airport express, just only 8-10 minutes ride and costs HKD25 around. this hotel is a brand new small boutique hotel, not so famous for taxi drivers. so don't forget to print map out before your first stay. other landmark around here is the centrium(building) or dragon-i(cafe/night club).

room;
elevater hall is like your pribate entrance because there are only 2 rooms per floor. rooms are 47 sq. meter each said by the official. i didn't felt so, but a spacie room. once you step in,,, there are many wow inside. well furnished modern interior let you relaaax, complimentary alcohol and soft drinks are always full, plus, even in complimentary snacks and nespresso are available! chair and writing desk are placed on a corner of the room, its arrengement made me concentrate on working. only one fault is that small closet with no door. free wifi available, bed is a queen size bed (but a bit soft for me). I stayed on 17th floor, though i did not care about noise on the outside at the night time, i don't know about lower floors.

bathroom;
amenities are by marin+goets, i love it very much! cool bathin, well water pressured shower. there is no bathtub? okay,,,

reception;
there is no reception counter on ground floor. it is on 1st floor. doorman will lead you to reception and your room, so you don't need to get nervous. check in/out is quite smooth, and all staffs are always friendly with smile.

Stayed November 2012, traveled solo
Helpful?
Thank mahachai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, January 28, 2013
On behalf of Ovolo I would like to thank you mahachai for taking the time to post such a great review and photographs to tripadvisor. With great feedback and recommendations from terrific guests like yourself it should only be a short time until more taxis are aware of our location!

I am delighted to read that once you were able to find our hotel on 2 Arbuthnot Road you were able to enjoy the room and surrounding areas to their fullest extent. A lot of time went into the design and features of our new hotel rooms and we are always grateful when customers make note of the little details (like our exclusive M+G amenities) that go into making a guest experience truly remarkable.

I am furthermore very appreciative of your kind words towards our staff, the bedrock of our service. Thank you again for your review, we look forward to hosting you again in Hong Kong soon.

Best Regards,
Marius Gamser
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MOSCOW, RUSSIA
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

Excellent location to feel Hong Kong. Spacious rooms, where everything thought over to details. Coffee maker and mini bar included. Comfortable marble shower. Good sound insulation. Free self-service laundry facilities. Breakfast unpalatable and uncomfortable. Always a lot of people can not be a large selection of dishes. This is one minus of this small hotel. Smart home system! Highly recommended.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, January 28, 2013
Dear DIL2,

Thank you for your positive and detailed review of Ovolo 2 Arbuthnot Road. We are glad you enjoyed our hotel overall and were able to pick out some of the little details that truly made your stay memorable like our all-inclusive service concept with free minibar, free laundry, free wifi and more, all standard. Your feedback regarding breakfast has been noted and passed on to management for review. With all that said, I hope to have you back again soon to Ovolo 2 Arbuthnot Road in Hong Kong.

Best Regards,
Marius Gamser
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

a hotel located in Central very close to Lan Kwai Fong, this is one of my favorite reason why I stayed in this hotel. When I want to find some food just walk down the street. there's many different kind of high quality restaurant around. Most important is there's bars and club around. Just feel what a nice place!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicoleeeeeeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte-Carlo, Monaco
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

Was looking for a larger room in HK, and found an oasis on the road one above LFK the main entertainment area of Hong Kong. The service, rooms, and free: wifi, gym, laundry room and soap powder, movies, minibar (yes full free minibar each day), free breakfast promotion, mate the place was awesome and soooo easy to book in and check out!!!

The design of the rooms is excellent and they have a full work station for an offce, marble bathroom, very nice layout, windows that open. If you want to be close the most happening area in HK side, for dinning and going out, as well as doing business in central....this is it...very impressive botique hotel that has everything you need and want and only two rooms per floor, simply the best!

Paul

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul_Keung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, January 28, 2013
Hello Paul and thank you for writing such a great review of our new hotel on 2 Arbuthnot Road. It is truly and honour to hear you say that we are one of the best hotels on offer in Hong Kong. We are delighted that you noted, used and enjoyed all of our signature free Ovolo services. From the minibar, wifi, breakfast etc. we don’t think guests should be burdened by hidden costs once they check in.

The positive feedback you’ve given to our room designs is also much appreciated. A lot of thought and hard work go into each Ovolo floor layout and concept so it is truly special when guests point out the little details we obsess over to further improve the hospitality experience. So look forwarding to having you and your friends come back soon!

Best Regards,
Marius Gamser
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed November 7, 2012

Great location, beautifully furnished rooms, excellent rainfall shower with loads of hot water, reasonably spacious room (but see below), good work-space layout, WiFi with reliable connection and high speed, didn't care for the open hanger space rather than a closed wardrobe. Included breakfast choices in Cafe O not like a 5 Star hotel but more than adequate, evening cocktails great, free mini bar is a great idea. The staff were excellent, very accommodating, cheerful and helpful. Some noise from the adjacent Dragon-i club at night but acceptable on higher floors.

Ovolo 2AR is good value for the money, especially if you book more than a week in advance. I will stay here again.

However I have one major complaint. The website lists the rooms as being 500 square feet. It is not, not even close and definitely less than 300.

My rough measurements suggest internal dimensions of 20ft x 12 ft and the shower adds another 4ftx6ft. The neighbouring Hotel LKF has rooms at 500 square feet and they feel twice the size, however they're also twice the cost.

I'm sure the stated room size is a hangover from the Ovolo's previous life as serviced apartments where in Hong Kong's fantasy real estate world it is accepted practice to over inflate the area by including the thickness of the external and internal walls and the share of common area including the elevator lobby and stairwell and then add another 10-15% for additional deception. This is a barely accepted practice for HK residents but totally unacceptable for a hotel with international guests and the Ovolo management should address this issue on their website.

If it wasn't for this lapse in judgement I would have given you five stars.

Room Tip: East Wing and West Wing choice is something of an overstatement, implies separate buildings when it...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnw88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ovolo2home, Guest Relations Manager at Ovolo Central, responded to this review, January 28, 2013
Dear Johnw88.

On behalf of Ovolo I would like to thank you wholeheartedly for taking to the time to write such an in depth and detailed review of Ovolo 2AR. It is good to hear that you were able to enjoy our hotel facilities and in-room services. Your positive comments regarding our staff service are very much appreciated and have been shared with the entire team. Overall, we are pleased you felt that you got good value out of your stay with us and hope you will do so again in the future.

Regarding your comment on room size: our website lists 500 sq ft as the gross size of the room, a common practice in Hong Kong. The net size of the room as you refer to it is actually approximately 380sqft, or 35sqm. We have noted your feedback and will be reviewing the website to ensure guests in future do not feel like there is any misrepresentation. Should you stay with again in the future I would hope we have improved upon this to earn another review from you. Thank you.

Best Regards,
Marius Gamser
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ovolo Central

Property: Ovolo Central
Address: 2 Arbuthnot Road | Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Hong Kong
#15 Romantic Hotel in Hong Kong
#18 Luxury Hotel in Hong Kong
#21 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ovolo Central 4*
Number of rooms: 42
Official Description (provided by the hotel):
In Central's Lan Kwai Fong (LKF), next to Soho, Ovolo Central is our flagship hotel which is located in the heart of the city's entertainment and business district. We're just minutes away from restaurants, bars, shopping and Central MTR. Most importantly, The Best Things in Life are FREE! Get Breakfast and Happy Hour FREE only when you book directly on Ovolo Hotels official website. ... more   less 
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Also Known As:
Ovolo Hotels And Serviced Apartments 2 Arbuthnot Road Hk Hotel Hong Kong
Ovolo Central Hong Kong

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