This hotel would be fine if you were a Chinese businessman who smokes. We were a group of Americans on a business trip who had local contacts book this hotel. The check-in took forever because they could not find our reservation. All of our rooms had to be changed because they were all smoking rooms and none of us smoked. The checkout was the worst. We had ground transportation put under the telephone calls portion of the bill, which of course our employers would not pay for. It literally took at least 20 minutes for each person to checkout because the desk staff spoke no English, nor did the supervisor. The rooms were not very nice with dirty carpets and beds that were rock hard (and I mean seriously, about the hardest bed I've ever slept on in a hotel). People were smoking everywhere and we all had "business cards" for Chinese young lady "escorts" stuck under our doors in the evenings. I don't recommend the place at all unless you speak Chinese and smoke.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Agoda and Ctrip TA so you can book your Tianlai Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.