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“Full of cigarette smoke and no staff speak English” 2 of 5 stars
Review of Tianlai Hotel

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Tianlai Hotel
Ranked #184 of 2,078 Hotels in Chongqing
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Full of cigarette smoke and no staff speak English”
2 of 5 stars Reviewed February 5, 2013

This hotel would be fine if you were a Chinese businessman who smokes. We were a group of Americans on a business trip who had local contacts book this hotel. The check-in took forever because they could not find our reservation. All of our rooms had to be changed because they were all smoking rooms and none of us smoked. The checkout was the worst. We had ground transportation put under the telephone calls portion of the bill, which of course our employers would not pay for. It literally took at least 20 minutes for each person to checkout because the desk staff spoke no English, nor did the supervisor. The rooms were not very nice with dirty carpets and beds that were rock hard (and I mean seriously, about the hardest bed I've ever slept on in a hotel). People were smoking everywhere and we all had "business cards" for Chinese young lady "escorts" stuck under our doors in the evenings. I don't recommend the place at all unless you speak Chinese and smoke.

Room Tip: Make sure reiterate non-smoking if you are a non-smoker.
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Lunamoth2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    69
    134
    24
    3
    0
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Families
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Couples
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Solo
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14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Shanghai, China
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 18, 2012

This is avery large hotel, two separate blocks. Nice rooms and real nonsmoking floor, large gym and fitness centre very good equipment and huge outdoor pool. Breakfast is ok , normal Chinese fare but enough for those who like western food. The rates are very good, however it is a bit out of town.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GlennG G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tianlai Hotel

Property: Tianlai Hotel
Address: No.7 Jinkai Avenue, Yubei District, Chongqing 401121, China
Location: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #184 of 2,078 Hotels in Chongqing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tianlai Hotel 4*
Number of rooms: 227
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