We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel with Great Staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sofitel Forebase Chongqing
Ranked #4 of 3,103 Hotels in Chongqing
Certificate of Excellence
Lake Havasu City, Arizona
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great Hotel with Great Staff”
5 of 5 bubbles Reviewed November 7, 2013

Stayed here for almost 2 weeks recently on a business trip. A great hotel option if you are staying in Chongqing. Central location, friendly staff, good room size and amenities and a great lobby level restaurant. The breakfast buffet in this restaurant was always very good and the selection was very international. Ordering from the menu for lunch and dinner offered good selections as well.

Room Tip: Car horns in traffic can be a problem on the lower levels, so the higher the better.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eeeeyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, November 10, 2013
Dear Sofitel Valued guest,

Thanks for your choosing Sofitel Forebase Chongqing. We are so happy to hear that you had a nice experience here and appreciate your feedback. We hope to see you soon in the near future.

Yours sincerely,
Quality Department
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

676 reviews from our community

Traveler rating
    323
    291
    40
    18
    4
See reviews for
19
29
36
144
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Solihull, United Kingdom
Level Contributor
831 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 376 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

Stayed here at very short notice when our Victoria Cruise boat failed to sail.
Fabulous huge bedroom, with an excellent bath + shower room.
At dinner there was a huge choice of very good food; unfortunately the 'hot' food was all somewhat lukewarm.
Breakfast was excellent with a large choice of Chinese, Japanese and English food. There was even apple crumble, which even after two weeks of Chinese food, I know I shouldn't have had for breakfast, but apple crumble eaten at 8am with chopsticks (fortunately no custard!) was wonderful!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendyanddavid536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, October 22, 2013
Dear Sofitel Valued Guest,

Thank you very much for your positive comments regarding our guest rooms and breakfast. We have also shared your comments regarding the temperature of the dinner hot dishes to our kitchen team for improvement.
We hope to have the opportunity to welcome you back to Chongqing in the future.

Yours sincerely,
Quality Department
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 bubbles Reviewed October 4, 2013

Repeatedly this year I found that various Accor properties supply just the bare minimum needed to maintain their star rating. Unfortunately the Sofitel in Chongqing is no exception.

After walking into a room where we barely could breathe due to smoke we were given a different room on a non-smoking floor. That this policy is not enforced becomes clear when reading a card in the room: "Please refrain from smoking in bed". A bad joke. This room is only slightly better than the first!

Everything else in this room is uncomfortable too. The light switches are nowhere near the door. The beds are the narrowest singles available. The toilet cistern needs 10 minutes to refill and will not flush even a little bit if it is not completely full.

The location is mediocre at best, far from any landmarks, 15 minutes walk from the nearest subway station.

The sign near the entry that calls this a "luxury property" is a joke - but certainly they maintain their luxury image in their drinks prices. After asking for the wine list a waiter instead turns up with a bottle of wine. This is the house red, he says. We feel pressured into buying it without knowing the price. It is a nice wine, sure. But for 160 RMB (US$26) a glass it certainly is the most outrageously priced "house wine" I have ever seen. When at billing time I request and finally get the wine list I do not find a house wine listed there at all, yet several other options by the glass were cheaper. Draw your own conclusions.

My advice: do not rely on big brand names, pick a good local run hotel and you will fare better almost everywhere.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank share_this_story
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, October 8, 2013
Dear Sofitel Valued Guest,

Thank you for sharing your experience with us, please accept our sincere apologies for problems you experienced during your stay. We hope to welcome you back to Chongqing in the future.

Yours sincerely,
Quality Department
Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed September 29, 2013

It is, indeed, a very good hotel, mainly, because of people working there.
Quite often I am in Chongqing and, despite not ever seen other hotel there, I am really happy with this one.
Big recommendation for everybody.
People are really nice, friendly and helpful and, I know what I am talking about. Believe me.

Room Tip: I have been, always, in a suite so, the only I can recommend is this one.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pedro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, September 29, 2013
Dear Sofitel Valued Guest:

Thank you very much for your feedback, we are so glad to know that you are happy to stay with us. Thank you for the recommendation.

We are looking forward to welcome you again next time in Chongqing.

Yours sincerely,

Quality Department

Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chengdu, China
1 review
3 of 5 bubbles Reviewed August 10, 2013

I stay here several times, this time is an uncomfortable one.
Room is not cleaned carefully, there is no signs for discriminating cold and hot water in the bath room, no turn down service any more.
I hope I can see good change next time.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank chuanqing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review, August 12, 2013
Dear Sofitel Valued Guest,

Thanks for your choosing Sofitel Forebase Chongqing. Please accept our sincere apologies for problems you experienced during your stay and have followed up with our Housekeeping team to take corrective actions to ensure does not happen again.
I hope we have the opportunity to welcome you back to Chongqing in the future.

Yours sincerely,

Quality Department

Sofitel Forebase Chongqing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chongqing hotels
5.9 mi away
Somerset Jiefangbei Chongqing
Somerset Jiefangbei Chongqing
#3 of 3,103 in Chongqing
4.5 of 5 bubbles 280 reviews
5.3 mi away
JW Marriott Hotel Chongqing
JW Marriott Hotel Chongqing
#1 of 3,103 in Chongqing
4.5 of 5 bubbles 202 reviews
4.1 mi away
Hilton Chongqing
Hilton Chongqing
#6 of 3,103 in Chongqing
4.0 of 5 bubbles 992 reviews
Show Prices
Show Prices
Show Prices
5.8 mi away
The Westin Chongqing Liberation Square
5.8 mi away
InterContinental Chongqing
InterContinental Chongqing
#9 of 3,103 in Chongqing
4.5 of 5 bubbles 611 reviews
4.5 mi away
Doubletree by Hilton Chongqing North
Show Prices
Show Prices
Show Prices

Been to Sofitel Forebase Chongqing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Forebase Chongqing

Property: Sofitel Forebase Chongqing
Address: No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
Location: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chongqing
#3 Best Value Hotel in Chongqing
#4 Luxury Hotel in Chongqing
#8 Business Hotel in Chongqing
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Forebase Chongqing 5*
Number of rooms: 464
Official Description (provided by the hotel):
Located in Chongqing Economic and Technological Development Zone, the Sofitel Forebase Chongqing is one of the premier hotels in China. Featuring 464 rooms of pure indulgence, 3 divine restaurants and bars and state of the art conference facilities, thehotel offers unabashed luxury. Perfect for business or leisure trips with easy access to the airport and Chengjiaping Exhibition Centre. Nearby attractions include Chaotianmen dock of Three Gorges, Chiqikou Ancient Town and Tianchi Hot Spring. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Priceline, Ctrip TA, Hotels.com, Booking.com, Hotwire, Cheap Tickets and HotelQuickly so you can book your Sofitel Forebase Chongqing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Forebase Chongqing Hotel Chongqing
Accor Forebase Chongqing

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing