I visit this hotel regularly, almost every week during most of 2005 to eat in one of two restuarants. Staff do speak English, especially the buffet manager on the 3rd floor. While I can't vouch for the rooms the hotel is in no way rundown either inside or out with very clean bathroom facilities avaiable.
This hotel regularly hosts foreigners who are in Chongqing to adopt babies before returning to many different countries of origin and English is the common language spoken. While they have a translater with them they are not there all the time. I have personally heard the concierge staff speaking English and some of them even speak to me while I wait for friends in the Lobby.
Don't write it off if this is where you are offered to stay. While not 'downtown' it is conveniently located between most of the major CBD's of Chongqing
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