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“Excellent Hotel in shopping area”

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Hyatt Regency Chongqing Hotel
Ranked #15 of 3,209 Hotels in Chongqing
Certificate of Excellence
Reviewed August 2, 2013

This was my first time in Chongqing and I´ve decided to try this property as it seems rather new. Actually it is a very good hotel, with a smart design in the rooms that is very comfortable for working and have a good rest. All the staff that I´ve encounter during my stay (just one night) was very attentive (I hope this attitude remains after time).

Food for breakfast was enough with a very large selection. Location seems to be in a shopping area but I didn´t have the time to venture outside the Hotel. Internet connection was reliable and fast (something that may not be the case in many hotels in China).

  • Stayed: August 2013, traveled on business
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3  Thank Prayanak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded August 29, 2013

Thank you for commenting! We are looking forward to your next stay at our hotel.

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103 - 109 of 172 reviews

Reviewed July 7, 2013

I've stayed in this hotel for 4 days in early July. It's a perfect stay.

I've reserved a Deluxe room. The Staff in the Lounge is so nice that she moved my room from 1201 to 1801 because I prefer staying in a higher floor. Actually, the room was not available during the time when I checked-in but it's fine with me 'cause I stayed in the lounge to do some works. The staff was also very attentive and saw if I was patient enough or otherwise, she would assign me another room without a view of the Paradise Walk shopping mall.

The Deluxe room I stay is a corner room. It has a very comfortable king bed and a large marble bath. I do enjoy my stay throughout my visit and I am very satisfied with the room amenities, especially the reasonably-high-speed Wi-Fi internet connectivity.

Since I am a Diamond Member, I would access the Lounge at 27/F. The Lounge setting is nice and it makes you feel very comfortable. More importantly, the Staff in the Lounge are attentive and they would look after you as a king :) Last but not the least, both the breakfast and the evening cocktail are very good.

There is a fitness center and a swimming pool at 7/F. The fitness center is reasonably large and it does contain enough equipments for me to enjoy a good workout. The Market Cafe at 5/F that I've a buffet lunch is also of high quality.

In summary, I do enjoy my stay in Hyatt Regency Chongqing and it is obviously my first choice whenever I visit Chongqing again!

  • Stayed: July 2013, traveled solo
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Thank Edward-A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded July 8, 2013

Thank you for your detailed comment! We highly appreciate that you took time to write about our hotel on Tripadvisor. Your feedback is more than helpful! We are looking forward to your next stay when you visit Chongqing. Have a nice day!

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Reviewed June 21, 2013

Great service, the staff was really at all times helpful. Nice room very clean and modern, even fast internet connection free of charge. Breakfast was ok. Location was good but this city is so large you need to spend a lot of time in taxis (which are a nightmare in CQ).

  • Stayed: June 2013, traveled solo
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Thank tripexpedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded June 23, 2013

Thank you for commenting! We are looking forward to your next stay at our hotel.

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Reviewed June 1, 2013

One of the best values in China. Right in the heart of city, this new hotel has good rooms, water pressure, temperature control, and a staff that tries hard. It is also adjacent to some malls and restaurants that are average (but their closeness is nice). The decor of the hotel is really nice. The breakfast is just average, but you can tell they are improving. Oddly, you cannot control the lights! Either they are all on or all off. The master switch controls everything. So, they brought me a few desk lamps...

Room Tip: Specify a NON smoking floor before and at check-in
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  • Stayed: May 2013, traveled on business
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1  Thank Exline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded August 29, 2013

Thank you for commenting! We are looking forward to your next stay at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

The hotel is very modern. The rooms are large and comfortable. Many electrical plugs for charging. Lights in the room were not all working because some had no lightbulb in it. Club floor lounge large and spacious.
Where the hotel falls down is in the quality of their staff. They are very helpful and friendly but they simply are not well trained. This goes from check in to the restaurant staff who had difficulty understanding English. Also the quality of the food in the market place restaurant was not very good and breakfast in the club lounge very basic.
But it was compensated by the modern comfortable rooms.

  • Stayed: May 2013, traveled on business
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Thank Dutch1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded July 8, 2013

Thank you for your detailed comments! We highly appreciate that you took time to write about our hotel on Tripadvisor. As a new comer in Chongqing, we have been trying to improve our products and services since the opening. Therefore, your feedback is more than helpful! We are looking forward to your next stay when you visit Chongqing. Have a nice day!

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Reviewed January 1, 2013

The Hyatt Regency is a new modern hotel in the heart of Chongqing, China. It is convenient located near the Paradise Walk shopping precinct and a monorail station, providing access to the remainder of the city and airport if required.

Rooms are well appointed and staff are extremely friendly and courteous.

Room Tip: We enjoyed the spaciousness of a suite.
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  • Stayed: January 2013, traveled with family
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2  Thank Geoff2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan Y, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded April 10, 2013

Thank you for choosing Hyatt Regency Chongqing and we really appreciate that you took time posting valuable comments on tripadvisor. We are looking forward to your next stay!

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Reviewed 4 weeks ago
Google Translation

  • Stayed: December 2016, traveled with family
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Thank nnwdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Public Relation... M, Public Relations Manager at Hyatt Regency Chongqing Hotel, responded to this reviewResponded 3 weeks ago
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Additional Information about Hyatt Regency Chongqing Hotel

Address: No.11 Beichengtian Street, Jiangbei District, Chongqing 400020, China
Location: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 3,209 Hotels in Chongqing
Price Range: $96 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Chongqing Hotel 4.5*
Number of rooms: 321
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