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All reviews the executive lounge concierge boys shopping mall diamond member upon check top floor building site free upgrade local food glass wall hotel located english china walkable elevator supermarket ac
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Reviewed August 28, 2018

This hotel is excellent! There are some very good people providing outstanding service. In particular I'd like to mention Sunny, who is servicing the Executive Lounge. She is very attentive and provided excellent service during my visit. Rachael at the Service Desk was eager to check in and cater to any of my needs during this trip. Overall a great experience well above expectation!

Date of stay: August 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank mje889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinaFeng1111, General Manager at Doubletree by Hilton Chongqing North, responded to this reviewResponded September 3, 2018

Thanks for choosing our hotel and we are very happy to know you had a pleasant stay at our hotel. To offer homelike service is our consistent tenet and we are going to keep bringing the fine experience to our guests. We are looking forward to welcoming you again and hoping you have an unforgettable memory in Chongqing!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2018

This hotel and its staff should be modeled around the world! Attention to detail and customer satisfaction drives this team! Have never stayed at such a customer focused hotel ever! This is saying alot seeing as I travel around the world 10 plus months a year!

Date of stay: August 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank wsharpe1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinaFeng1111, General Manager at Doubletree by Hilton Chongqing North, responded to this reviewResponded August 22, 2018

Dear guest, thanks for choosing our hotel and we are very happy to know that you have spent a pleasant stay at our hotel. Our hotel is located at Guanyinqiao, where an affluent shopping centre of Chongqing with many local food restaurants. Also, it's very convenient to reach subway station, which only costs 5 minutes from our hotel, you can visit the famous Chongqing attractions whereby. We are looking forward to welcoming you again to experience the charm of Chongqing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2018 via mobile

Above and beyond service. We were upgraded to an executive room (top floor) due to my Diamond status. The staff took care of our luggage at check-in and prepared a fruit bowl + Evian water in the room. We came back later at night to find that they had completed (unprompted) turndown service in the mean time. Quite a pleasant surprise. The “sleep-inducing” scent diffusing leaf and extra floor towel by the bed were certainly nice touches.

The manager at the executive lounge also ordered us breakfast to go after learning about our early flight the next day. All in all very impressive attention to detail.

I should mention the room is very, very humid despite the AC system. It’s probably unavoidable given Chongqing’s climate though.

Date of stay: July 2018
Trip type: Traveled with family
Thank 358allenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinaFeng1111, General Manager at Doubletree by Hilton Chongqing North, responded to this reviewResponded August 13, 2018

Dear guest, thanks for choosing our hotel and we are very happy to know that you had spent a good time at our hotel. Our hotel is located at Guanyinqiao, where an affluent shopping centre of Chongqing. It's very convenient to reach subway station, which only costs 5 minutes from our hotel, you can visit the famous Chongqing attractions whereby.And also we highly care about your experience and grateful for receiving your opinion and feedback from you. For the issue about humidity in room, we have already forwarded to our Engineering and we are trying to find a way to solve this situation and improve the experience for our guests.We are looking forward to welcoming you again and hoping to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2018

We came here to visit my friend. I got upgrade since I am the gold member of Hilton. We enjoy their breakfast, lots of varieties we can choose. This hotel located in the perfect location, walk-able to the nearby shopping mall and restaurants. The BBQ's street across the hotel during the night . We love it, will come back again!

Room tip: city center walk-able to the shopping and restaurants
Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank klft6299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2018 via mobile

Good :
-location,just 5 minutes Walt to Subway
-Clean room with useful A/C ,you need this
-Shopping mall and supermarkets close by
- friendly and a little English speaking staff
Average :
Floor looks all similar,old design
Lobby Bär overpriced,many more cheap restaurants and Bars around

Date of stay: June 2018
Trip type: Traveled as a couple
Thank Waigouren8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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