Since I often am in CQ on business, I have stayed here at least 20 nights since they opened. I can say with confidence they have improved tremendously since the early days. After all, they just opened a few months ago. Give them a break!!
The breakfast staff care for guests is exceptional, especially the head women when you go in. They remember me and bring me Fresh Coffee. Management needs to give them a BIG raise and compliments! Food is a little naive, but, they will get it.
Front desk was crazy at the beginning, but these days, all seems to have smoothed out.
I am afraid to make this place too busy and not get a room. But I have to be honest about this hotel. They deserve recognition for very good service and care.
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