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Hotel Kapok Beijing
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Reviews (1,067)
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All reviewscourtyard roomfashion roomforbidden citygreat locationglass bathroomnight marketwalking distancewangfujing streetminute walkmodern hotelshopping areaprivate carmen squareming tombslarge bathroomjingshan parkupgraded to a suite
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Reviewed January 11, 2014

Hotel Kapok is in a great location. We were offered an upgrade at check in, Room was very neat and spacious. We stayed there in September 2013.
Walking distance to the shopping centers, Tianaman square, Forbidden city. Great night food market close to the hotel. Numerous eating places outside on the street. Staff at the hotel were very helpful. There is a Good restaurant in the hotel. Very safe and comfortable hotel for children.

  • Stayed: September 2013, traveled with family
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1  Thank nikhail11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

Location is a major feature of this stylish small hotel. The bustle of Wangfujing Street is an easy stroll in one direction and the Forbidden City is even closer in the other direction. I really enjoyed the quiet streetscape which adds a relaxed ‘neighborhood’ feel despite being smack in the middle of Beijing. Kapok is a delightfully different hotel experience to the large chains nearby.

I booked a four night stay directly from the hotel website at winter special rates of only 440RMB per night. The rate included free airport pick up. Like other Tripadvisors, I was offered an upgrade at check in and ended up in a Courtyard room on the fifth floor for another 100RMB per night.

No cable was a disappointment, but these are great value rooms. I loved the wooden floors, the glass walled ensuite and the modern fittings. The lighting is well thought out. A glass wall opens onto a small outside court yard that is too cold to use in winter, but allows for natural light during the day.

Some people will not like the firm Chinese beds. And while the rooms are quiet, I could, only now and then, hear laughter from the room next door. The business center was helpful with day tours, train tickets and such. But I do get annoyed when tours include undeclared shopping stops, a sneaky practice endemic in China.

I will definitely stay at Hotel Kapok - Beijing again.

Room Tip: Many Tripadvisors have been offered a cheap room upgrade. I chose to accept and was really happy with the room.
  • Stayed: January 2014, traveled solo
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1  Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014

Stayed 5 nights at the Kapok in December. Great location, within walking distance to Wangfujing, Forbidden City and Tienanmen Square. Negative: With temperatures at minus 5 degrees the hotel room wasn't that comfy anymore as the isolation wasn't that excellent. Had to organize a taxi back to the airport early in the morning, weren't willing to arrange an official one and provided their own hotel taxi for a overpriced rate, as they knew this was our only secure way to be at the airport on time. But, beside those two points, everything was fine, rooms spacious, modern and clean. Overall, recommendable and would stay again.

  • Stayed: December 2013, traveled as a couple
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Thank Fribitom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

We stayed at Hotel Kapok for eight nights in December, and enjoyed our stay, for the most part. The location was a little far from the subway, as Tian'anmen East and Wangfujing stations were both situated at about a 15-minute walk away, but it was a nice leisurely stroll. The hotel was well-located near Donghuamen of the Forbidden City, on a rather quiet stretch in comparison to bustling Wangfujing nearby.

We liked the room design and layout, which was modern yet warm, and compact while cozy. The open-concept bathroom (no doors,only a curtain which could be drawn across the glass walls for privacy, but we got used to it after awhile. The bed was also rather hard but comfortable enough; we were accustomed to it after a couple of nights, and felt it was better for our weary bones after a long day walking around Beijing. The little courtyard was also charming, though it was a little underutilised by us due to the cold. It will be lovely during the warmer months, to sit out there and just relax.

Quality of service really makes a great difference. The great service we received from some staff was evened out by the lacklustre service attitudes of other teams. There was a team who happened to be on duty on the days in and checked out - they were friendly, efficient and really excellent. Kudos to the hepful team on duty when we checked out. One particular staff member really stood out for his initiative and great service. He hailed a cab for us while we were settling our checkout, and handled our luggage and the cab driver on where we were headed. Wish we could have checked out his name tag, as he really stood out amongst the other staff we encountered.I wrote in to Hotel Kapok with the intention of commending them and to find out their names as we did not have the chance to ask due to the rush on our last day, but the hotel has been unresponsive so far.

The other teams of staff we encountered appeared nonchalant and unforthcoming. When I enquired about taking a cab to the airport, one tried to sell the idea of booking a taxi (suspect it is a private vehicle) through the hotel for 200rmb, claiming that a taxi would cost about 150rmb and may not be easy to get along Donghuamen road. I knew that the cost of booking a taxi would cost only 6rmb, and judging by our previous cab fare from airport to hotel, the total would come up to about 150rmb. We took a chance and declined the offer, and managed to get to a cab the airport with a fare of only 120rmb the next day.

Room Tip: For courtyard rooms, request for one with the garden at the back of the room instead of closer to the corridor. This will provide greater privacy to enjoy the courtyard feature.
  • Stayed: December 2013, traveled with family
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Thank sn0wdust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

I really liked this hotel and think it's very reasonable for the price. The location is excellent and our rooms were a generous size, well decorated and very pleasant if a bit dark. I was really pleased to see a humidifier in the room as the air in Beijing is so drying.
We stayed in the 'fashion rooms' with a 'garden view' which turned out to be first floor (2nd floor according to the Chinese system) pockets of garden growing between the ground floor rooms and an outer shell around the building. It made things all a bit gloomy as natural light struggled to make its way in but the installed lighting was fine.
We didn't have breakfast in the hotel as it looked to be crazily overpriced and there were some excellent local restaurants over the road and Starbucks etc just a 5 minute walk down the road.
Would very happily stay here again.

  • Stayed: November 2013, traveled on business
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Thank Traveller074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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