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“Great Service” 5 of 5 bubbles
Review of Sofitel Wanda Beijing

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Sofitel Wanda Beijing
Ranked #41 of 6,445 Hotels in Beijing
Certificate of Excellence
Frankfurt, Germany
Level Contributor
395 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Great Service”
5 of 5 bubbles Reviewed June 11, 2010

I took my 17 year old son with me for a trip to Beijing and had the pleasure to stay at the Sofitel Hotel in Beijing.
From arrival to departure, it was a great experience. The staff was helpful and almost overly friendly and helpful. Their recommendation for dining was always top notch.
Looking forward to my next stay.

  • Stayed June 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Oslo
Level Contributor
65 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed June 4, 2010

Our trip to Beijing was just after new year's. The hotel was deserted and really good value for money. The room was 75USD, and thanks to our A-Club Gold status we were upgraded to a 70 sqm suite! Needless to say this was spotless, and very... very comfortable.

The staff was also very helpfull with good advices on how to proceed to the airport (it had snowed about 30cm during the night, and it was full chaos everywhere).

The location itself is ok, close to the subway, but there are hotels much better located if you're here to visit the forbidden city (Kapok hotel amongst other). However, taxis are also cheap, so thie wan't too much worry for us.

We'll be back!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jamesbond_ppk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 28, 2010

Great location. Right next to a shopping centre and supermarket.

Service not that great when check in and when checkout, i was charged HK$ instead of my navie SGD$. need to redo the invoice again. Service at the resturant(ViC) is also not that good. Ask for English Breakfast tea, and bring me Chinese Tea. More attentive to caucasian rather than Asian
Room is very clean and spacious and the bed is comfortable. one little drawback is the air con control is not working thaService is not so good, Reception didnt smile at all ont well in my room .
In general ,all aspect of the hotel is 5 start except the services

  • Stayed May 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mackean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 24, 2010

I'm more of a B&B fan, finding large, international hotels to be generally impersonal and not at all reflective of the actual country in which they are located. All this can be said of the Sofitel Wanda. But I'd be lying if I said I didn't enjoy it. The room was large and magnificently appointed, the washroom clean with separate shower and tub (the latter with it's own TV), the bed and pillows wonderfully comfortable. The buffets for breakfast and dinner were the most extensive and delicious I have ever seen. The staff were friendly and helpful, even though the place was swarming with security and secret service as the President of France and his wife were staying there as well. There are good restaurants in the surrounding streets. The metro is 5 minutes walk and the Silk Market is 20 minutes walk. You can also bargain on price, getting bed and breakfast for under $160. One couple told me they were paying $120 per night. On the other hand, after a few nights, I was glad to get to a small courtyard hotel in the hutongs (Michael's House) that I found more relaxing.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VonWoogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2010

My passion are Sunday Brunches in Beijing, there are many choices and I have been to the most popular ones, but somehow I always return to the Sofitel Sunday Brunch. The selection is not outrageously big, where you go crazy and end up with a stomach ache and dull taste buds, it is just perfect, right number of choices to make for a rewarding gourmand experience. The seafood and meats selection is ample, but I have to say that I am partial to the cheese and the desserts. The cheese table offers over 10 kinds of cheeses, mouthwatering selection that is in itself enough to for a blissfully dining experience. The desserts look beautiful, so delicate and pretty that you are scared to put them in your mouth, but the crushing of their beauty is so worth it, they yield such sweet pleasure that can only be tempered by the lovely Perrier-jouet champagne. If you are less inclined to overindulge and forget yourself like yours truly, than you can hit the salad bar with all the deliciously fresh seasonal vegetables. The service is competent and the atmosphere french chic. Best way to spend a lazy Sunday.

  • Stayed May 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pinkbubbles93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thailand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed May 2, 2010

Visited the Sofitel on Sunday for their Sunday brunch. There are many hotel here in beijing that offer such a smorgasboard. My arrival started off as per say normal the greeting the smiles, we were led to our table and told that we had to wait till the buffet was ready and that some one would come over and serve us beverages, Fair enough. So we sat and sat and sat..no one came near. Staff husltling and bustling all over..trying to get organized..finally after 15 minutes of sitting a bread basket arrived on the table, but still no one for the so called beverage service. Well as usual after a long wait I decided to ask my self for something. While sitting there drinking my glass of champagne I watched the service staff fixing there hair, funny enough it was so funny to watch a service staff pick up a knife and look at her hair to make sure it was all in its place was a highlight of my afternoon. Once we went to the buffet the selection was looking fair enough, so after gathering my seafood, and my other foods i went back to enjoy the feast, so i thought. Once I started to eat the seafood i found it to be dry, and old, the lobster wasnt clean from the roe, and also dry, the lobster claws were shriveld and also dry. The cheese display had green mold growing right on the cheese in plain sight and no one say it. the staff seemed not to care and often to none the conversations were more with each other than the customers. The open kitchen allows you to see every action of the cooks, and they went on there merry way to do what evere they seemed fit. The ala carte section was nice looking untill you ordered something then it appears in less than 30 seconds, already pre cooked on a plate 2 times its size with no sauce , or garnish. The staff are constantly from what i observed on their cell phones, as when i tried to get a dessert I had to wait till the lady cook was done with her message. The management doesn't seem to take notice or care for the staffs actions, as so was the case and even more so as i could from my seat see the staff members shuking the oysters eating them in plain sight of the guest.There is no smiles of warm service form the staff towards the customers, a tall man in a suit walks around taking plates off the table with out uttering a word. The foriegner chef follows around another man in a suit, not watching or looking after the food that represents his outlet. I would have to say it was one of the worst experinces in a sunday brunch i have yet to encounter here in the city of Beijing. Also when you leave the hotel, dont think you will get a fond farewell or a smile the door men seem to be bothered if you ask them to get a taxi as was ours , and while waiting 4 other staff just stood in front of the hotel talking and not having a care in the world for the customers standing .

  • Stayed May 2010
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Jack O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed April 7, 2010

We stayed at this hotel for a total of 3 Nights. Our room was on the 25th floor, room #2511. The room was amazing. Fresh flower in room. Large comfortable bed. Complimentary Evian water everday. Free Wi-Fi & Internet in the room. Supportive "Aeron"-like chair. Flat screen television. The staff is excellent. One morning I was in a rush to leave the room & when I returned, I was surprised to find my PJs folded neatly at the foot of my bed.

The bathroom is outstanding. There is a separate bathtub and shower. There is also a television available for viewing right in front of the bathtub. The shower gives you the option of either using the hand held shower, or the "rain" shower head. There is a magic window in which you can decide to leave it transparent or make it so the bedroom cant see into the bathroom. There is also a curtain that you may lower to Complimentary loofah, soap, shower gel, shampoo, & conditioner. These products are not your everyday hotel brand toiletries; it's the brand L'Occitane. In addition, you have your complimentary toothbrush/toothpaste, comb, Q-tip, razor & shaving cream, etc.

We had the breakfast buffet for our entire stay. Excellent choices of Eastern and Western breakfast (American, Chinese, Japanese). Fresh squeezed juice. Made to order crepe & omelet. Beautiful setting with fresh flowers. Press coffee, not water down at all.

The hotel has a WalMart within walking distance. So if needed, it's easy to pick up some last minute items.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cuetxpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Wanda Beijing

Property: Sofitel Wanda Beijing
Address: Tower C Wanda Plaza-No.93 Jianguo Road, Chaoyang District, Beijing 100022, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Beijing
#33 Business Hotel in Beijing
#34 Romantic Hotel in Beijing
#39 Luxury Hotel in Beijing
#40 Family Hotel in Beijing
#146 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Wanda Beijing 5*
Number of rooms: 417
Official Description (provided by the hotel):
A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more   less 
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Also Known As:
Sofitel Wanda Beijing Hotel Beijing
Accor Wanda Beijing
Sofitel Beijing
Beijing Sofitel

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